Sendsteps Reviews 

20
•
TrustScore 2 out of 5

1.9

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Company details

  1. Software Company
  2. also in
  3. Business to Business Service
  4. Event Technology Service

Written by the company

Ever had a presentation where your audience lost interest? Or a lesson? A hybrid meeting? How about a seminar? Don't worry, no matter how interesting your story is, sometimes your audience will lose focus. It’s hard to know how to act when you have the feeling there is no connection. Sendsteps turns your one-way presentations into two-way conversations. With Sendsteps you keep your audience, focused, entertained and engaged. Just select one of our ready-made templates – choose from quizzes, word clouds, Q&As and more. Or create one yourself from scratch, whatever suits your story best. Using Sendsteps is easy, your audience can simply join by using their personal device. Online, in-person or both. Receive feedback in real-time and use the results instantly. It’s that simple! Free lifetime trial, no credit card required.


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1.9

Poor

TrustScore 2 out of 5

20 reviews

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4-star
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1-star

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1.9

All reviews

(20)

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Rated 1 out of 5 stars

I needed to make a quick presentation…

I needed to make a quick presentation and thought SendSteps' paid AI would help me. The presentation came together without a problem, but when I tried to export it to PowerPoint, it didn't work. I've written to tech support four times, and they just give me the runaround and brush it off. So I'm giving it one star because zero isn't acceptable. It's a scam.

August 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Had a great experience with Sendsteps

Had a great experience with Sendsteps. Asked them about possibilities for my class. The gentleman on the chat was most helpful and designed a license specifically for my purpose. I've been using the tool for quite a while now to full satisfaction.

March 1, 2024
Unprompted review
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Rated 1 out of 5 stars

Impossible to cancel

Impossible to cancel - they will continue to charge you after you’ve requested to cancel, and then argue with you about your experience.

Literally THE WORST customer experience ever.

October 23, 2023
Unprompted review
Rated 2 out of 5 stars

Disappointing service

Disappointing service. They have limited themes and the generated content from the text file is just not relevent.
It gives limited slides and not based on content and headlines.
The addon installed has only the questions and does not let you create anything so it's useless.
The export does not animate.

Really disappointing not recommended.

May 28, 2023
Unprompted review
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Reply from Sendsteps

Hi Mohammed,

Julia from Sendsteps here! I am sorry to hear that you've had this experience with us. We offer a free version of Sendsteps with limited features so people can get to know our product. We're always looking for ways to improve our product, and the document upload feature is one of them. We're busy improving this so you can get the same options as you would when creating a presentation using our AI.

I hope this clarifies some of the issues for you and we hope that you'll have a better experience next time!

Kind regards,

Julia

Rated 2 out of 5 stars

Wrong language

I'm a French language professor. When my students connect to Sendsteps, it's all in Nederlands.

October 23, 2022
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Reply from Sendsteps

Hi Florence,

Julia from Sendsteps here! I am sorry to hear that your students saw the Dutch language when they connected to Sendsteps. We do support the French language. If you click the link, you'll see how to do this step by step! https://support.sendsteps.com/portal/en/kb/articles/what-languages-does-sendsteps-support-and-how-do-i-change-it

I hope this helps!

Kind regards,
Julia

Rated 4 out of 5 stars

Great add-in for Microsoft Powerpoint

Great add-in for Microsoft Powerpoint. Easy to use and a satisfying amount of possibilities to interact with the audience. The only disadvantage is that it slows down Microsoft Powerpoint when opening the program.

October 14, 2022
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Reply from Sendsteps

Hi Femke,

Julia from Sendsteps here! Thank you for your kind words! We are very happy that you have such a good experience with us :)

Kind regards,
Julia

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Rated 1 out of 5 stars

Always l had problem with showing the…

Always l had problem with showing the leaderboard!

October 13, 2022
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Reply from Sendsteps

Hi Taher,

Julia from Sendsteps here! Were you using the PowerPoint add-in by any chance? This sounds like an issue that we’ve solved with one of our recent updates. Could you check if your PowerPoint add-in is up to date? You can always check this article if you’re not sure: If you don’t know how to update your PowerPoint add-in, please check this article: https://support.sendsteps.com/portal/en/kb/articles/update-powerpoint. The problem should be gone than! I hope that this helps :) If you have any more questions or remarks, please do not hesitate to contact us at support@sendsteps.com.

Kind regards,
Julia

Rated 3 out of 5 stars

Start-stop-not sure I will use Sendsteps in future

When I create my power point presentation, I test animations and the like when created. Sendsteps needs to start and close every single time. I can log out - but I am just reminded that I am not logged in. This is really annoying. So annoying that I think I will stop using Sendsteps

October 9, 2022
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Reply from Sendsteps

Hi Nielsen,

Julia from Sendsteps here! Thank you for your feedback, we really appreciate it! We’re currently looking into the problem to see if we can make your experience with Sendsteps easier in the future. If you have any more questions or remarks, please do not hesitate to contact us at support@sendsteps.com.

Kind regards,
Julia

Rated 3 out of 5 stars

Sendsteps abruptly interrupt PPT slides…

Sendsteps abruptly interrupt PPT slides with a messge "... do you want to disable sendsteps to proceed "... in recent time (nearly more than a year)

Students are annoyed sometimes...

October 1, 2022
Sendsteps logo

Reply from Sendsteps

Hi V. Venugopal,

Julia from Sendsteps here! Thank you for your feedback. The problem you’re experiencing sounds like a problem that we’ve experienced with our older version of the PowerPoint add-in. Is yours up to date? If not, you can update your PowerPoint add-in. If you don’t know how to update your PowerPoint add-in, please check this article: https://support.sendsteps.com/portal/en/kb/articles/update-powerpoint. The problem should be gone than! I hope that this will help you :) If you have any more questions, please do not hesitate to contact us at support@sendsteps.com.

Kind regards,
Julia

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