SelectBlinds Reviews 

4,800
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,378 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the website is very easy to navigate, and placing an online order is generally a straightforward process from start to finish. People also appreciate that the window treatments look wonderful, fit their spaces perfectly, and are simple to install using the helpful tips provided. However, some customers also noted frustrating issues with customer service, mentioning long hold times and unhelpful service agents who failed to resolve problems quickly. A few reviewers reported that certain orders arrived damaged, missing parts, or with sizing and color discrepancies that required lengthy and difficult replacements.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some consumers praising the wonderful quality,... See more

Quality

Reviewers highlight ambiguous aspects of quality, as some consumers express deep dissatisfaction with poor... See more

Order

People report ambiguous experiences with order, as some reviewers note that online ordering is easy, prices... See more

Customer service

Consumers find customer service to be deeply frustrating, with reviewers reporting hours on hold, unreturned... See more

User experience

Clients share positive opinions on user experience, highlighting that navigating the website is... See more

Reviews shaping this summary

Rated 3 out of 5 stars

UPDATE: Worked with SelectBlind Brand Ambassador, Ariel, who was able to address and resolve the issue with my order. Very grateful and look forward to receiving the updated ver... See more

Company replied

Rated 4 out of 5 stars

A great place to shop for blinds and shade. I've had mostly a positive experience. Recently, I ordered shades which arrived narrower than I expected. It turns out the customer is supposed to add the... See more

Company replied

Rated 4 out of 5 stars

Everything went well with our order - with one exception. One of the blinds only had one slot machined into the top of the header which made installation difficult.

Company replied

Rated 2 out of 5 stars

Very disappointed in the frames not being the same color or same family as the material. Ordered timeless taupe which is in the beige/tan family and the frames are light grey. Also difference of the... See more

Company replied


Company details

  1. Blinds Shop
  2. also in
  3. Curtain Store
  4. Home Goods Store
  5. Window Treatment Store

Written by the company

Shop SelectBlinds for custom Blinds, Shades, Curtains, and Shutters — all backed by our Guaranteed Fit when you select Fit Protection while customizing your order. Whether you’re searching for a “blinds store near me” or shopping online, enjoy the convenience of ordering from home with the quality of a local expert. Explore no-drill options like Roller, Roman, and Blackout Shades for easy installation and modern style. Get free shipping, top-rated service, and free samples before you buy. Lock in your discount for 30 days and enjoy a perfect fit, every time.


Contact info

3.4

Average

TrustScore 3.5 out of 5

5K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 24 hours

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3.4

All reviews

(4,800)

1,291 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy researching and ordering

Easy researching and ordering. Customer Service was good and patient to answer my questions.

Curtains material quality is very nice, exactly what i had expected.

One disappointment is that the thermal backing is more yellow than ivory. I should have asked for a sample before buying. I would have been happier with white standard lining.

October 14, 2026
Unprompted review
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Rated 2 out of 5 stars

Terrible instructions

The instructions feel like they are from the 1970's. If there were actually high quality instructions and helpful YouTube videos for each variation of blind then it would be great. Otherwise I wouldn't recommend this company.

October 14, 2026
Unprompted review
Rated 1 out of 5 stars

WORST quality product

WORST quality product - my roman shade arrived from Vietnam with fraying fabric, a valance 1" too short on the width compared to the shade, and uneven, crap craftsmanship where shade attaches to the valance using sticky uneven velcro. Zero response trying to get in touch via email or Live Chat ona $275 small shade that is of terrible quality. This company is a total scam - got a much better Levolor quality shade from JC penny for $100 less!

October 9, 2026
Unprompted review
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Reply from SelectBlinds

Hi Lynn,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Ariel, SelectBlinds Brand Ambassador

Rated 4 out of 5 stars

Would have been a five but the order…

Would have been a five but the order arrived with one blind missing. They are rectifying it and if all goes well I'd give it 5 stars as they are very pretty, seem made well and arrived fairly quickly for such a large, diverse order.
Also, even though an AI assistant answers the customer service line, getting an actual human being was easy, so rare today.

October 1, 2026
Unprompted review
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Reply from SelectBlinds

Hi Lisa,

Thank you for your feedback! We're glad to hear you're pleased with the quality of your blinds, the delivery time, and your experience with our customer service team. We appreciate your patience while we work to resolve the missing item and hope your completed order exceeds your expectations!

Jessica, SelectBlinds Brand Ambassador

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Rated 5 out of 5 stars

Every SelectBlind I buy…

Every SelectBlind I buy, I love it more than the last! These are the easiest blinds to measure for and put up! They work perfectly every single time and never fall down. For the room darkening ones, I have them in my bedroom and they, too, are perfect! They keep the room dark and warm. This is a great company with great products!

October 2, 2026
Unprompted review
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Reply from SelectBlinds

Hi Tina,

This review made our day! We’re glad you’re loving your window coverings! Thanks so much for sharing your experience with us!

Jessica, SelectBlinds Brand Ambassador

Rated 2 out of 5 stars

Roll the dice 🎲 …

Fitment was perfect… would be 5 stars if I got the right color 😂 (capiz ivory not wolf grey)
However the header is capiz ivory and off sets the wolf grey nicely 😂 so if you wanna roll the dice 🎲 and see what color you get with a get a great fitment this is the company for you
And yes it says do not extend until installed… so I installed all four and then….. surprise! 😂
Wish I could attach a pic, it’s hilarious 🤣

September 29, 2026
Unprompted review
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Reply from SelectBlinds

Hi Doug,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Ariel, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

Great selection, Awesome service

Great selection, awesome customer service, FAST delivery! Great quality, great price!

September 24, 2026
Unprompted review
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Reply from SelectBlinds

Hi Kathleen,

Thank you for the wonderful feedback! We appreciate your support and hope to serve you again soon!

Jessica, SelectBlinds Brand Ambassador

Rated 1 out of 5 stars

HORRIBLE QUALITY!!!!

Do not order woven shades from this company! They are so thin that even during the day they are see-through. They will absolutely not give you any kind of a refund or exchange if you were unhappy with the quality. They were sold out of samples. We have ordered woven shades before without liners, and they provided plenty of privacy during the day, but not these! DO NOT order shades from this company!

IGNORE their reply. They only offer reordering blinds for a whopping 10% off. Throw away the ones we got. DONT ORDER FROM THEM!!!!

October 12, 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Christian,

Thank you for letting us know about your experience! We strive to accurately represent our products, and we will take your feedback into consideration. In the meantime, I’d like to help make things right for you! Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that we can discuss our options.

Thank you!

– Ariel , SelectBlinds Brand Ambassador

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Rated 5 out of 5 stars

Excellent and Responsive Customer Service!

There was some damage to the bling frame. When I emailed customer service about the issue that night, I received a response the very same evening. The representative let me know it would take approximately 24 to 48 hours to resolve. By the following Monday, they followed up to let me know they were looking into it. That same day, they determined they would replace the item.

October 5, 2026
Unprompted review
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Reply from SelectBlinds

Hi Giancarlo,

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We hope to see you again soon!

Jessica, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

I talked with AJ who was super

I talked with AJ who was super. He answered all my questions- good listener and was very professional. Highly recommend.

October 12, 2026
Unprompted review
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Reply from SelectBlinds

Hi James,

Thank you for sharing your experience! We're glad to hear AJ was able to answer all your questions and provide such professional and attentive service. We'll be sure to share your kind feedback with him. We appreciate your recommendation and your choosing SelectBlinds!

Jessica, SelectBlinds Brand Ambassador

Rated 1 out of 5 stars

My blinds don’t go up easily

My blinds don’t go up easily. It takes a lot of effort and guidance. It also doesn’t stay down like I want it to, leaving a crack of light.

October 12, 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Nikole,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Ariel, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

I have used select blinds several times…

I have used select blinds several times and been completely satisfied with the quality, fit, price and prompt delivery.
Debi Richards

September 2, 2026
Unprompted review
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Reply from SelectBlinds

Hi Debi,

Thank you for your continued support of SelectBlinds! We truly appreciate your loyalty and look forward to serving you again!

Jessica, SelectBlinds Brand Ambassador

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Rated 2 out of 5 stars

Very disappointed in the frames not…

Very disappointed in the frames not being the same color or same family as the material. Ordered timeless taupe which is in the beige/tan family and the frames are light grey. Also difference of the colors online versus what you actually get. I know you offer samples but that still wouldn’t help the frames.

October 11, 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Richard,

Thank you for letting us know about your experience! We strive to accurately represent our products, and we will take your feedback into consideration. In the meantime, I’d like to help make things right for you! Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that we can discuss our options.

Thank you!

– Ariel , SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

Good quality & fit

Good quality. Fit well

October 7, 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Hal,

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We hope to see you again soon!

Jessica, SelectBlinds Brand Ambassador

Rated 1 out of 5 stars

They sent me broken blinds and even…

They sent me broken blinds and even though it comes with a guarantee, they will not make good on it. I sent them images, I answered their questions, I sat in chats twice, etc... They will not replace the damaged blinds they sent me.

I ordered from them in 2021 and loved it. In 2026 they cannot be trusted. Order elsewhere.

October 1, 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Adam,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Ariel , SelectBlinds Brand Ambassador

Rated 4 out of 5 stars

Need to include instructions with the…

Need to include instructions with the blinds.

September 18, 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Bob,

Thank you for your feedback! We appreciate your suggestion and understand how helpful printed instructions can be during installation. Your feedback is valuable as we continue looking for ways to improve the customer experience.

Jessica, SelectBlinds Brand Ambassador

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Rated 1 out of 5 stars

NonExistent Customer Service

You company has a complete absence of customer service. I have called 12+ times and asked to speak to a manager to resolve issuex with my curtains and no one has reached out. It has been a week. Your customer service is the worst I have ever experienced in my life. I have had ask my credit card company to refuse payment based upon what now appears as complete incompetence or fraud.

October 5, 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Rick,

Thank you for your feedback. I’d like to help make things right! Please don’t hesitate to contact me directly at BrandAmbassador@selectblinds.com so that we can discuss our options.

Jessica, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

Easy to select blinds on web site

Easy to select blinds on web site, and the installation was simple, and the blinds as installed look fantastic.

October 8, 2026
Unprompted review
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Reply from SelectBlinds

Hi Rick,

Thank you for your review! We appreciate you choosing SelectBlinds.

Jessica, SelectBlinds Brand Ambassador

Rated 5 out of 5 stars

The videos helped when we weren't sure…

The videos helped when we weren't sure about install. The blinds were fairly easy to install

September 2, 2026
Unprompted review
SelectBlinds logo

Reply from SelectBlinds

Hi Candy,

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated. We hope to see you again soon!

Jessica, SelectBlinds Brand Ambassador

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