I gave it a 3 mostly for the high cost of shipping. A 4.95 item cost 7-8 dollars to ship. Second, I purchase Coleus Chocolate Covered Cherry and no germination. I also purchased Giant Exhibition Coleu... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Have had good results with seed germination in the past however this year the corn and cucumbers are terrible. Only about 20 percent of the seeds germinated,not very impressed! I would like to also st... See more
Company replied
Horrible I was surfing the website and put something in my cart … and all of a sudden it says thank you for your order that I didn’t authorize.. I then proceed to look for their customer service numbe... See more
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Park Seed does not disclose that some of their seeds come from different counties of origin on the website. Their seeds are not all from the USA! It is printed on the packets, but you don't know you h... See more
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Company details
Written by the company
Park Seed is America's Choice for Seeds, Plants, Vegetables, and Garden Supplies
Contact info
3507 Cokesbury Road, 29653, Hodges, United States
- 1-800-845-3369
- info@parkseed.com
- parkseed.com
3.0
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Not happy
Not happy. When i ordered the garlic bulbs they said they would be shipping out. It is 10 days later, still hasnt shipped. Getting a song snd dance from customer service. Has this company changed hands? It used to be reputable.
October 14, 2026
Unprompted review
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Ordered tomato seeds (Artisan Bumblebee…
Ordered tomato seeds (Artisan Bumblebee and Gum Drop Black Hybrid). Delicious and good size for cherry tomato category! Neighbor wants to plant some! Was very hot summer and they stalled so make sure they have some shade so they turn from green. Great delivery from Park! Buy lot of seeds - never fail!
May 1, 2026
Unprompted review
They are absolutely terrible at doing…
They are absolutely terrible at doing the one thing they need to do,,, get the product you purchased to you. They are great at taking your money but try to get any action when you call and they act as if they have never heard of you. I will never buy anything from them again.
October 1, 2026
Unprompted review
Reply from Park Seed
I’m sorry for the frustration and the delay with your order. Your garlic should have shipped a few weeks ago, and I apologize that it has not. I’m looking into the status of the shipment now and will follow up with you directly as soon as I have more information. You should not have had to keep reaching out to us for answers.
Thank you,
Gwen
I placed an order for beans and was charged for two orders
I placed an order for beans and was charged for 2 orders which I did not make. Somebody used my card to place a second order. Visa credited my card for the 2nd order. I will never order from park seed again, Take me off the mailing list.
April 29, 2026
Unprompted review
Reply from Park Seed
We're sorry to hear about your experience. After reviewing our records, we found that two separate orders were submitted through our website. We understand your concern and can appreciate how frustrating it would be to see an unexpected charge on your account.
We're glad your card issuer was able to assist with the disputed charge. We will also ensure your request to be removed from our mailing list is processed.
Thank you for sharing your feedback, and we wish you all the best.
Gwen
Seed germination …
Have had good results with seed germination in the past however this year the corn and cucumbers are terrible. Only about 20 percent of the seeds germinated,not very impressed! I would like to also state that getting in touch with some one at Park seed is impossible, I've been on hold for 20 minutes with no response.
May 28, 2026
Unprompted review
Reply from Park Seed
Thank you for your feedback. We're sorry to hear about the germination issues you experienced with your corn and cucumber seeds, as well as the difficulty you had reaching our customer service team.
I have already submitted a request to obtain your information. Once I receive it, I will review your order and germination concerns and reach out to you directly. We appreciate your patience and the opportunity to look into this further.
Thank you for bringing this to our attention.
Gwen
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I have planted Park seeds over 40…
I have planted Park seeds over 40 years.I have never had a germination problem until this year.I planted the 5885 provider beans this year in two different places.1plant came up out of a OZ of seeds.I called and finally got someone on the phone.They sent me another OZ of seeds and it's been 9 days and I have zero plants.Anybody else had this problem?I planted tomatoes,corn,squash,cucumbers and they are all doing great.Ricky.
I have beautiful top soil and a well so no problems there
May 11, 2026
Unprompted review
Reply from Park Seed
Hi Ricky, thank you for being a loyal Park Seed customer for over 40 years. We’re very sorry to hear about your experience with the Provider beans this season, especially after years of successful growing. We understand how frustrating it is when the rest of your garden is thriving and these seeds are not performing as expected.
We would love the opportunity to look into your order and make this right. Please share your order details with us through Trustpilot so we can review everything and get back to you directly. We appreciate you bringing this to our attention and want to help resolve this for you.
Thank you,
Gwen
I bought the Annabelle hydrangeas and…
I bought the Annabelle hydrangeas and fountain grass and received it last week! All looks great and I’m excited to get them planted! Thanks again Park Seed you are my number one go to for plants and seeds!
May 4, 2026
Unprompted review
Reply from Park Seed
Thank you so much for your review! We’re thrilled to hear everything arrived in great shape and that you’re excited to get planting.
Annabelle hydrangeas and fountain grass are a beautiful combination—we’d love to hear how they do for you! Thanks again for choosing Park Seed as your go-to. Happy planting!
Not a single seed out of 33 seeds
Not a single seed out of 33 seeds, grew
DO NOT RECOMMEND
March 30, 2026
Unprompted review
Reply from Park Seed
We’re really sorry to hear this—having zero seeds come up is frustrating and not what we want for you.
We stand behind the quality of our seeds, and if they don’t grow, we’ll make it right with a replacement or credit.
I’ll follow up with you here on Trustpilot to get a few more details, or you can email us at info@parkseed.com with your order info and we’ll get started on a replacement or credit right away. Thanks for bringing this to our attention.
- Gwen
I just wanted to buy grow pods but…
I just wanted to buy grow pods but received a cheap Styrofoam grow system. They do not accept returns. $40 mistake by false web page description
April 22, 2026
Unprompted review
Reply from Park Seed
Edit 4/28/26: Hi Norma, I would really like to look into this for you but need some additional information to find your order. Please email me at info@parkseed.com Attn: Gwen with your order number and I will look into this so we can find a resolution with your order. Also, if our website is unclear, I would like to get that fixed.
Thank you,
Gwen
I’m really sorry for the confusion—that’s definitely not what we want you to experience. We do accept returns, and I’d love to personally look into this and help get it sorted out for you.
I’ll reach out through TrustPilot to grab a few details from you so I can review everything and make this right.
Thanks so much for bringing this to our attention—I appreciate your patience while we work through it.
Gwen
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I'm done with these guys.
This is it. I'm done with this company. I have had previous unresolved issues such as plants arriving dead and broken, but this time, an empty seed packet and a refusal to return my emails. I will never use them again. Johnny's here I come.
April 17, 2026
Unprompted review
Reply from Park Seed
We’re very sorry to hear about your experience, and we understand your frustration. Receiving an empty seed packet and not getting a timely response is not acceptable, and we apologize for the inconvenience this has caused.
I would like to look into this personally and help get it resolved for you. Please email us at info@parkseed.com and include Attn: Gwen so it comes directly to me.
We appreciate your feedback and the opportunity to make this right.
Thank you,
Gwen
Seeds Not Sent - No Refund Offered
Ordered 2 varieties of seeds beginning of January 2026. Order was supposed to be fulfilled within 3 weeks. After waiting almost 3 months to receive the order I only received 1 of the 2 seed varieties ordered. No mention OR communication of the 2nd variety upon delivery. A few weeks later they finally contacted me to let me know the other seeds would not be coming and instead of a refund they offer me 30% off my next order and the "discount" is only good for 30 days. If you messed the 1st order up so badly WHY would I consider giving you a 2nd chance?!?! Shame on you Park Seed! You need to focus on a better Customer Experience. You certainly earned this review!
April 9, 2026
Unprompted review
Reply from Park Seed
Hi PJ,
We’re sorry for the long delay and for not clearly communicating about your order—that’s not the experience we want anyone to have.
To clarify one point, we don’t charge your card until items ship. Because the morning glory seeds were never shipped, you were not charged for that portion of the order, which is why a refund was not mentioned and we offered 30% off your next order.
That said, we understand the frustration of waiting and then learning an item is unavailable. We should have communicated sooner and more clearly. We’re also actively looking into ways to better identify orders that are waiting so we can ship available items sooner and keep customers more informed throughout the process.
Your feedback is being shared with our team so we can improve how we handle backorders and notifications. If there’s anything further we can do to help, we’re here and ready to assist.
Thank you,
Gwen
I purchased several seeds and a few…
I purchased several seeds and a few live plants on 02/16/2026. My seeds arrived on 02/23/2026. The live plants were in a different shipment. I paid the order in full when I first ordered. When I logged in to find out where my live plants were, I see a message that I needed to pay a partial payment of $56.13. I contacted customer service and they explained authorized and captured payments. Anyway, I paid the extra $56.13. After a few weeks and well clear of any frost, I contacted the company to see when they would ship. I was told 2-3 business days. It has been 2 weeks and no shipment. I logged in today and see it still pending shipment and a partial payment of $56.13 due! I just sent a follow up email to see what is going on becuse it is going on 2 months no shipment and being asked to pay another $56.13. Here in Texas we only get so much of a spring before it gets too hot. I let them know it was already in the 80's and 90's. I received a shipment from another company in February and it is about to bloom. One of them was the same plant I ordered from this company. It is about to bloom while I still haven't received anything from this company. I wish I would have known about the shipping issues with this company before ordering.
February 16, 2026
Unprompted review
Reply from Park Seed
We’re very sorry for the confusion and frustration this has caused—that’s certainly not the experience we want for you.
When an order is placed, we do run a credit card authorization, which may show on your account. This is not an actual charge and typically falls off within a few days. We only capture (charge) payment when items ship. It sounds like something didn’t process as expected here, and I’d really like to take a closer look for you.
Could you please email me at info@parkseed.com
, Attn: Gwen, with your order details? I’ll personally review what’s going on and help get this resolved as quickly as possible.
Thank you,
Gwen
I love that the seeds are packed in…
I love that the seeds are packed in foil they stay fresh and if I leave them in the garage or barn, the mice leave them alone. The variety to choose from is really nice. And I’ve never had a bad batch!
March 25, 2026
Unprompted review
Reply from Park Seed
Thank you so much for sharing this—we love hearing it! 😊
We’re pretty proud of that foil packaging, so it’s great to know it’s keeping your seeds fresh and outsmarting the mice—sounds like it’s doing its job perfectly.
It also means a lot to hear you’re enjoying the variety and getting such consistent results. “Never had a bad batch” is music to our ears.
Here’s to another great growing season!
Gwen
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Plant not dormant but dead.
UPDATE:
Thanks to trust pilot someone from Park seed reached out to me last week and immediately shipped me a new plant it arrived today in fabulous condition alive and well and I just got through planting it!
Happy customer.
So I ordered four different things from them this year early March like March the 2nd. In this order I ordered a behemoth hosta, which arrived dead. I don't mean just dormant I understand what dormant is I have plenty of experience with ordering. I mean the roots of shriveled and the top node Crom turned to powder in my hand. There is no way in the world this could have been inspected before it was shipped.
I have tried emailing the company I have tried calling the company twice day I stayed on hold for 21 minutes according to my call log, before I was disconnected.
So that tells me they're not likely to issue a refund or try a new plan replacement. It also tells me they have zero customer service skills. I won't make this mistake twice.
March 12, 2026
Unprompted review
Reply from Park Seed
Hi Melissa,
I’m really sorry this was your experience—especially with the hosta. From what you described, that’s clearly not how it should have arrived, and I don’t blame you for being frustrated.
I’m also sorry you had such a hard time reaching us. I was able to find your email and have responded there so we can get this taken care of for you. We can send a replacement, or if you’d rather, we can issue a credit or a full refund—whatever works best for you.
I appreciate you giving us the chance to make this right.
Gwen
Well satisfied
Well satisfied. The only problem is I have been receiving your catalog for years. This year and last I did not receive any catalogs. Will you please put me back on getting your catalogs.
February 11, 2026
Unprompted review
Reply from Park Seed
Hi David,
Thank you for taking the time to share this—I’m really glad to hear you’ve been happy with us over the years. I’m sorry the catalogs haven’t been reaching you lately; I know they’re something many people look forward to each season.
I’ve passed this along to our marketing team so we can get it sorted out. I’ll also follow up with you by email shortly to confirm your mailing details and make sure you’re added back to the list.
Thanks again for letting us know—we’ll take care of this for you.
Gwen
I always bought from Park Seed but not no mire,
I always bought from Park Seed but not this year. There is an error in my customer information and your Customer Service Department has not resolved it. As a result, I can no longer buy anything from you and have ordered all my plants and seeds from Burpee.
August 12, 2025
Unprompted review
Reply from Park Seed
I’m really sorry to hear this—and especially that the issue with your account hasn’t been resolved. I can understand how frustrating that must be, and I’m sorry we’ve let you down here.
I’ve reached out to you via email so we can take a closer look and figure out what’s going on. With a few more details, I’m hopeful we can get this sorted out for you.
We truly appreciate the many times you’ve chosen Park Seed in the past, and I hope we’ll have the chance to make this right.
Thank you,
Gwen
Promise delivery
Promise delivery, sturdy packaging. Seeds seem good, but, I just planted them
March 16, 2026
Unprompted review
Reply from Park Seed
Thank you for sharing this—I’m glad to hear everything arrived safely and that the packaging held up well in transit. That’s always something we pay close attention to.
It’s exciting that you’ve just gotten your seeds in the ground! We’d love to hear how they do for you once they get growing. If any questions come up along the way, don’t hesitate to reach out—we’re here to help.
Happy Growing!
Gwen
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Best Quality Out There
After decades of selling seeds, plants, and gardening supplies, Park Seed continues to offer the best quality products. My only concern is the rising costs, which probably can't be avoided. Although I can't afford to buy everything I'd like, if I need something that absolutely MUST germinate and/or survive, I buy from Park Seed.
July 9, 2025
Unprompted review
Reply from Park Seed
Hi Encie,
Thank you for sticking with Park Seed all these years. That kind of loyalty really means a lot to us.
We completely understand what you’re saying about rising costs. It’s something we’re always mindful of, and we work hard to balance fair pricing with the quality and reliability you count on. Knowing that when you truly need something to germinate and grow well, you trust our seeds—that’s the highest compliment we could receive.
We’re grateful to have you as part of the Park Seed community, and we hope to keep growing right alongside you for many more seasons to come.
Thank you!
Gwen
I gave it a 3 mostly for the high cost…
I gave it a 3 mostly for the high cost of shipping. A 4.95 item cost 7-8 dollars to ship. Second, I purchase Coleus Chocolate Covered Cherry and no germination. I also purchased Giant Exhibition Coleus and had 100% germination. I'm a small-time gardener and have no need to order enough to qualify for free shipping.
February 20, 2026
Unprompted review
Reply from Park Seed
Thank you for sharing your experience—we really appreciate the feedback.
I’d like to take a closer look at the shipping charge you mentioned. Seed-only orders ship for a flat $5.95, so if the total was closer to $7–$8, there may have been a non-seed item included. Since I don’t have access to your order details here on Trustpilot, would you mind emailing info@parkseed.com
and putting Attn: Gwen in the subject line? I’ll review it personally and see exactly what happened.
I’m also sorry to hear the Coleus Chocolate Covered Cherry didn’t germinate for you—especially when your Giant Exhibition Coleus had 100% success. That tells me you’re clearly doing things right. When you email, I’d love to hear a little about how you started the seeds so we can better understand what may have gone wrong. We’re happy to send replacement seeds as well.
Thanks again for bringing this to our attention. We value every order, large or small, and I appreciate the opportunity to make this right for you.
Thank you,
Gwen
Always Good
Whenever I order seed or plants from Parks I know they have a great chance of growing and yielding well!!
February 19, 2026
Unprompted review
Reply from Park Seed
This makes us so happy to hear — thank you! Knowing you trust our seeds and plants to grow strong and produce well really means a lot to us. We work hard to make sure everything we send out is high quality and ready to thrive in your garden, so it’s wonderful to know you’re seeing those results.
Here’s to another great growing season ahead! And if you ever need anything, we’re always here to help.
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