Nassau Candy Reviews 

1,794
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers overwhelmingly had a great experience with this company. Customers warmly praise the extensive selection of quality products and describe the ordering website as very smooth and exceptionally easy to navigate for everyday business purchases. Reviewers frequently describe the dedicated staff and customer support team as being extremely helpful, highly knowledgeable, and thoroughly professional during all service interactions. Some reviewers were not happy with order delivery times, mentioning that shipments took several weeks to arrive and suffered from poor communication. Consumers also noted that setting up a new business account took way too long and involved complicated back-and-forth communication regarding account details.

What people talk about most

Product

Consumers find product selection to be delightful, frequently praising the huge variety of tasty items and... See more

Order

Customers had ambiguous experiences with order processes, with many reviewers praising helpful staff who made... See more

Staff

Reviewers mention positive feedback about staff, noting that representatives are consistently friendly,... See more

Customer service

Clients share positive opinions on customer service, highlighting helpful representatives who explain... See more

User experience

People report positive experiences with user experience, highlighting an easy process to order and a website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My sales rep, Ryan Seguljic, truly went above and beyond. Even though my town wasn’t originally on the delivery route, he found a way to get me added as I prepare to open my new store. From walk... See more

Company replied

Rated 5 out of 5 stars

From the moment we opened our account, Anthony has been the perfect rep. I’ve worked with major distributors before and dealt with reps who only show up for the biggest customers. We’re still a sm... See more

Company replied

Rated 5 out of 5 stars

Thinking about opening a candy store? 🍭 One of the best wholesale suppliers we’ve found is Nassau Candy. They offer a huge selection of candy, snacks, beverages, and store supplies to help stock... See more

Company replied

Rated 5 out of 5 stars

I am writing to compliment the services provided by Betsy. Before I reached her, many phone calls were placed, but customer service agents were not able to assist me, claiming they did not know how t... See more

Company replied


Company details

  1. Confectionery Wholesaler
  2. also in
  3. Candy Store
  4. Confectionery
  5. Food Manufacturer
  6. Food Products Supplier
  7. Wholesale Food Store

About Nassau Candy

Written by the company

Nassau Candy Distributors

Nassau Candy is one of the largest US wholesale manufacturers of specialty and private label confections, supplying many of the national retailers and independent stores across the country. From our Hicksville, New York–based factory, we create millions of pounds of confections every year — including chocolate covered raisins, Jordan almonds, fudge, fruit slices, chocolate pretzels, and hand-dipped cherries. All are certified Triangle K kosher. We also roast our own nuts, allowing us to offer a full line of trail mixes and nuts.

In addition to Nassau Candy-made creations, we import and distribute the most sought-after confectionary, soda, gourmet food, and natural brands, including health, beauty and household care. This vast range of 20,000+ skus puts Nassau Candy in a unique position to fulfill virtually any specialty need.

Popular Categories

Gourmet

Nassau Candy

Written by the company

Over 20,000 Items in Stock
Do you want your customers to have the freshest in gourmet groceries, candy & confections? Open an account today and join the Nassau Candy family!
Wholesale Candy for your Shop
The preferred candy and food choice for retailers, florists, gift shops & more. Historically featuring a 97% fulfillment rate.
Wholesale Grocery Supplier of Snacks and Pantry Staples
From soup to nuts, we have all your dry grocery needs in store and ready to ship. Favorite American brands, gourmet imported brands, can goods, boxed goods and refrigerated

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

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4.5

All reviews

(1,794)

283 reviews in the last 12 months

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Rated 4 out of 5 stars

Just A Thought

Great Assortment of candies and treats. A few more reasonably priced options for the holidays would be helpful.

October 9, 2026
Nassau Candy logo

Reply from Nassau Candy

We're happy to hear that you liked our variety of sweets. We appreciate your feedback regarding seasonal pricing and will consider it for future holiday selections.

Rated 5 out of 5 stars

Delivery is prompt and as promised

Delivery is prompt and as promised. Faie pricing and products are plentiful. Many choices.

October 10, 2026
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Reply from Nassau Candy

We are happy to hear that our swift shipping, reasonable rates, and wide selection met your expectations. Thank you for your review!

Rated 2 out of 5 stars

never received our order last week

never received our order last week, no one to call directly to follow up with

October 5, 2026
Nassau Candy logo

Reply from Nassau Candy

We are sorry to hear that you had an issue with your order. Our team is here to help Monday-Friday from 8:15am - 8:00pm EST. We can be reached at 800.486.1226. Please contact us today so we can assist you.

Rated 5 out of 5 stars

Best experience

It took a little time to get my account opened, but I’ve had a great experience with Lisa! She’s truly the best.

October 8, 2026
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Reply from Nassau Candy

Thank you for the five-star review. We appreciate your patience with the setup process and are glad our team member made it a great experience.

Rated 5 out of 5 stars

Excellent Customer Service (Ivette Salas)

The customer service team at Nassau Candy are always pleasant, professional and helpful. I had a recent order issue and Ivette Salas happened to help me. She truly went above and beyond to investigate the matter and identified the root cause for processing my order.

October 6, 2026
Unprompted review
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Reply from Nassau Candy

We are happy to hear about your great experience with our support team. It is wonderful to know that our representative took the time to thoroughly investigate your order processing concern and find a complete solution for you. We deeply appreciate your kind feedback and thank you for taking the time to share your positive experience.

Rated 5 out of 5 stars

Always fresh and fast!

Always fresh and fast!

October 7, 2026
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Reply from Nassau Candy

We are happy to hear that our quick service and high quality meals consistently meet your expectations. Thank you for your review!

Rated 5 out of 5 stars

Great Company

Ease and access streamlined and user friendly

October 2, 2026
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Reply from Nassau Candy

We're glad you enjoyed your experience with our smooth interface and thank you for your feedback.

Rated 5 out of 5 stars

We've started our new account with…

We've started our new account with Nassau Candy , and Lisa has been the reason it's gone so smoothly. From the start she took the time to understand how SPS Enterprise works:
She is quick to respond helps to find the product and make sure its shipped in timely manner. When we had Lisa dealt with it before we even had to chase her. She kept us updated and suggested alternative products. That kind of reliability matters when our own customers are waiting on us.

She replies fast, knows the product range thoroughly and is simply easy to work with. Thanks to her we spend less time managing our supplier and more time running our business.

Thank you, Lisa

Nadeem, SPS Enterprise

September 28, 2026
Unprompted review
Nassau Candy logo

Reply from Nassau Candy

We are happy to hear that setting up your new account went so seamlessly and that your experience with our team has been so positive. Reliable communication, swift responses, and a deep understanding of your operational needs are standards we aim to deliver every day. We know how critical efficient order management and proactive updates are when your own clients are waiting on shipments, so we appreciate your recognition of our efforts to keep everything running smoothly. Providing suitable product alternatives and resolving issues before they cause delays are key parts of how we support your ongoing operations. Thank you for taking the time to share such detailed and encouraging feedback about our team's dedication. We look forward to continuing our strong partnership and helping you focus on growing your business.

Rated 5 out of 5 stars

Customer service is amazing!

Customer service is amazing! They are fast, friendly and very knowledgeable!

September 29, 2026
Unprompted review
Nassau Candy logo

Reply from Nassau Candy

We appreciate your feedback and are glad you had a quick, friendly, and helpful experience with us.

Rated 5 out of 5 stars

Great candy supply

Great candy supply! The bulk chocolate from Nassau is very good!

August 26, 2026
Nassau Candy logo

Reply from Nassau Candy

We're so happy to hear you enjoyed our candy supply, especially the bulk chocolate from Nassau! We appreciate your kind words.

Rated 5 out of 5 stars

Lisa is awesome

Lisa is awesome, Took care great care of my first order

August 29, 2026
Nassau Candy logo

Reply from Nassau Candy

We're so happy to hear that our team provided such great care with your first order. We appreciate your kind words!

Rated 5 out of 5 stars

quick & easy process...

September 17, 2026
Nassau Candy logo

Reply from Nassau Candy

We are so happy to hear you found our web portal quick and easy to use and had a pleasant experience. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great customer service

Great customer service! Nicole is very helpful and I appreciate her following up without having to reach out! Thanks Nicole!

September 17, 2026
Nassau Candy logo

Reply from Nassau Candy

We're so glad to hear our team provided such helpful service and followed up proactively. We truly appreciate your kind words!

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