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name.com Reviews 

6,219
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 3,060 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight that the website is exceptionally user-friendly, allowing individuals to quickly search for available domain names, complete purchases, and easily manage their accounts through a clean dashboard. Furthermore, people frequently praise the support team for being extremely polite, knowledgeable, and dedicated to resolving technical issues efficiently. However, some customers also noted frustrating issues regarding slow customer support response times, occasional difficulties with specific website tools like bulk DNS, and unexpected billing complications. A few reviewers experienced prolonged delays when trying to transfer domains or faced communication barriers that hindered their overall satisfaction.

What people talk about most

Website

Reviewers express mixed feelings regarding the website experience, as while some consumers find the dashboard... See more

User experience

Clients share positive opinions on user experience, describing the website and dashboard as simple, clean,... See more

Customer service

Customers consistently note positive experiences with customer service, praising prompt and helpful agents... See more

Staff

Customers had positive experiences with staff, frequently highlighting helpful, polite, and prompt assistance... See more

Service

Consumers find service to be positive, highlighting reliable support and helpful assistance from staff.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They have been stable through the years. I used to manage a lot of domains with them, but at some point their prices became unacceptable for a larger portfolio. Moved my domains to a different provid... See more

Company replied

Rated 5 out of 5 stars

Simple, reliable, and easy to use! I've been using Name.com for my domains, and I'm really happy with the overall experience. The dashboard is clean, simple, and easy to navigate. I can quickly f... See more

Company replied

Rated 5 out of 5 stars

fast and easy, you might wanna update/change the UI for the bulk DNS because it can “bug out” get stuck a bit as its an overlay (probbly has bigger z value as its on top) and is not scrollable.

Company replied

Rated 5 out of 5 stars

As a customer for many years, I had to reach out to support regarding my account and got in touch with Chris. The support was spot-on: efficient, friendly, and straight to the point. Exactly ho... See more

Company replied


Company details

  1. DNS Provider
  2. also in
  3. e-Commerce Solution Provider
  4. Email Service Provider
  5. Internet Service Provider
  6. Software Company
  7. Web Hosting Company

About name.com

Written by the company

name.com is an ICANN-accredited domain registrar that makes building simple at any scale. As the domain industry’s most customer-centered company, name.com offers one of the largest top-level domains (TLD) selections of any registrar with over 600 TLDs. Based in Denver, Colorado, the company sells domain names, web hosting, email services, SSL certificates, and other website products. For enterprise partners and developers, name.com provides a simple, modern API that's AI-ready and built with protocols like MCP, enabling fast domain integrations and seamless product experiences. With additional features like 24/7 technical support and transparent pricing, entrepreneurs and businesses can feel confident in a trustworthy, safe and user-friendly experience. For more information, please visit name.com.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.3

All reviews

(6,219)

3,118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

their terms and conditions is tricky

their terms and conditions is tricky, They let you register google workspace at a very low price with starter package and when you add any new user to workspace they billed you 4x the normal cost with standard only blocked you from register new user under starter

October 14, 2026
Unprompted review
Rated 3 out of 5 stars

Too old looking ui ux to manage domains…

Too old looking ui ux to manage domains
Too much information overload just can't digest that

October 13, 2026
name.com logo

Reply from name.com

Hello, we sincerely regret that our interface felt information-heavy and hard to navigate. Providing an intuitive and modern user interface is important to us, and we apologize for the friction this caused. Please connect with our team at reviews@name.com if we can answer any questions and ensure you have all the support you need. -name.com

Rated 2 out of 5 stars

Generally good but...

Generally good, but don't sneak "upgrades" into my cart at renewal time. so it's a 5star/1 star split with the smuggled in upgrade counting heavily against. One can, however, eject the unwanted passenger from the cart.

October 14, 2026
name.com logo

Reply from name.com

Hello Jeff Kosty, providing transparent pricing and giving you full control over what you purchase without added hassle is top priority for us. Please connect with our team at reviews@name.com so we can discuss your experience personally and ensure your account preferences are set up to your satisfaction. -name.com

Rated 1 out of 5 stars
name.com logo

Reply from name.com

Hello, we sincerely regret that you faced difficulties opening your website to sell your goods. Domain propagation will cause a temporary delay between buying a domain and having your store fully visible online, but we can confirm your site is now live. Please connect with our team directly at reviews@name.com if there is anything further we can clarify -name.com

Rated 1 out of 5 stars

Warning to all bussines owners do not…

Warning to all bussines owners do not buy domain here you will never get full ownership of your own domain

Name.com, stop ignoring us! Our domain ownership issue through your reseller, Beacon AI, has been dragging on for 6 months, and our emails remain unanswered.

Contact Beacon AI, respond to our emails, and resolve our domain ownership transfer NOW!

Business owners, think twice before buying a domain here. We deserve better than silence. ⚠️

October 13, 2026
Unprompted review
name.com logo

Reply from name.com

Hello Hamza Khan, while third-party management restricts what actions we can take directly on the account and/or domain, we are committed to helping you navigate the verification process to reach a resolution. Please connect with our team at reviews@name.com so we can review your ticket history and explore how we can assist. -name.com

Rated 5 out of 5 stars

Consistently great

Better experience with this registrar than either of two previous (this is my fourth domain through them) Decent price and features, documentation and management interface good. No notes.

October 11, 2026
name.com logo

Reply from name.com

Hello Anthony Bailey, we truly appreciate your continued support and high praise for our platform! Knowing that our user interface, fair pricing, and clear documentation give you a better experience means the world to our team. -name.com

Rated 1 out of 5 stars

Double charged

I was notified my domain was expiring, so I logged in and renewed it. Then later I got another notification. I looked atthe time and it was after I paid to renew. I logged back in and it still showed I had to renew. Considering my domain was expiring and it was a Sunday I paid a second time to get my domain renewed. When i attempted a refund it told me it would have to cancel the services. This scared me cause I didnt wantmy domain to expire let alone be canceled. Big pain in the but and now I'm out money.

October 11, 2026
name.com logo

Reply from name.com

Hello Hillside Home Inspections, thank you for bringing this issue to our attention, and we deeply apologize for the stress caused. You should never have to pay twice or worry about losing your domain just to ensure it stays online, and we regret the confusing refund message you encountered. Please send an email over to reviews@name.com with your account details so we can review everything and give you complete peace of mind. -name.com

Rated 1 out of 5 stars

Over pricing

I have been with name.com for almost 8 years and realized they overcharge by a large margin

October 11, 2026
name.com logo

Reply from name.com

Hello, we are deeply grateful for your almost 8 years of loyalty, but we are truly sorry for the disappointment and frustration regarding our renewal pricing. We know how important competitive rates are to our long-standing customers, and we deeply regret leaving you with the impression that you have been overcharged. Please reach out to us at reviews@name.com so our team can review your account history and explore ways to make your renewals more affordable. -name.com

Rated 2 out of 5 stars

Renewals nowadays is double of their competitors

I've been using them for years..great services... but their renewal prices are double of what competitors charge...

October 13, 2026
name.com logo

Reply from name.com

Hello, thank you for being a valued customer for so many years and for sharing your honest feedback about our rates. We sincerely apologize for the disappointment regarding our domain renewal fees. Please connect with us directly at reviews@name.com so we can take a closer look at your active domains and see how we can assist you. -name.com

Rated 5 out of 5 stars
name.com logo

Reply from name.com

Hello there, we truly appreciate your feedback! It's great to know that seamless integration with Lovable made your experience effortless. -name.com

Rated 5 out of 5 stars

It is working good

Generally good, could be a little simpler

October 13, 2026
name.com logo

Reply from name.com

Hello mserdarak, Thanks for taking the time to share your thoughts with us. It's great to know we did a good job overall, and we'll keep striving to make our support as simple and straightforward as possible. -name.com

Rated 5 out of 5 stars

great job

great job, quick answer

October 13, 2026
Unprompted review
name.com logo

Reply from name.com

Hello Alessandro Polizzi, we really appreciate your kind review! It is wonderful to know that we did a great job and got you the fast answers you needed. -name.com

Rated 5 out of 5 stars

Great experience &Support

It was a great experience.
Emmanuel helped me a lot during domain registration.
and was answering in sec. Really Liked service and work.

Thanks name.com team. :D

October 13, 2026
Unprompted review
name.com logo

Reply from name.com

Hello Harsh Khandal, hearing that you had a great experience completely brightens our day! We're so glad Emmanuel was able to assist with your domain registration so quickly and efficiently. Thanks for choosing us! -name.com

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