MorningSave Reviews 

Samantha resolved the issue in timely manner and was helpful.

Caitlin from customer service was very helpful when I had a problem with my order. She was able to resolve the problem quickly.

Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase price. Hoping this was a fluke for morningsave. I am a blind person and the product I bought stated it had a speech output function and it didn’t but they made it right when I explained this. It took an explanation, of course, butCaitlin made it completely right with this product and a refund. I was extremely grateful considering the first email. That stated I could return it, but have to pay shipping.

If the listing had shown the weight, I would have known how heavy the Boujee Beauty Extra-Long 1.25" Double Infrared Curling Wand was and wouldn't have ordered it. I think that has nothing to do with changing my mind.
Morning Save expect me to pay for the return. Is this ok?
The item is so heavy that I cannot take it with me on a travel.

I had a problem with my product I bought and Caitlin (Customer Service Representative) was outstanding resolving it. She is an awesome example of what a representative should be. I hope she receives some recognition from her company, she deserves it. She sets the "bar" high in her profession. Thanks to her I will definitely remain a customer.

Caitlyn rapidly resolved my concern when a product arrived damaged.

The representative was very responsive and super helpful.

Caitlin was extremely helpful with resolving an issue with a product that I purchased.. She provided timely communication and provided me the option of a replacement product or a refund. I’m very pleased with my experience working with Caitlin.

Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and took care of my issue and left me feeling like she cared and would do everything possible to help. Thank you Jessica! The customers appreciate you!

Caitlin was great helping me with my MorningSave order. She got back to me in a timely fashion and answered my questions efficiently. Thank you Caitlyn.

Caitlin helped me tremendously. She got me a refund without hassle.

So Morning Save claims they "tried" to reach out to me regarding their horrible customer service, not allowing me to return a product that was not as advertised, yet my voicemail doesn't have any messages from them, my caller id doesn't show that they called, I just looked through my emails - nothing shows. How about just refunding my money. You claim in your reply to my post on Trustpilot, which I have no way to reply to - please fix that Trustpilot- that "these things are usually refundable" yet when I tried to do a return I was ridiculously denied! You say you want to "look into it", I don't necessarily need to speak with you for that, Morning Save - just REFUND MY MONEY!! Unless that happens, I will not be shopping on your site anymore, because THAT was NOT the way to treat a new customer who bought several items from you!

I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteous and professional from start to finish. It's rare to find service this efficient and friendly when dealing with a return issue. I truly appreciate her help and would gladly work with her again. Thank you, Jessica!

The customer service at MorningSave is top notch. The service representative I dealt with, named Jessica, was extremely attentive. She took care of my issue in an expeditious manner and was very friendly and helpful. I highly recommend shopping at MorningSave because of their quality products and exceptional customer service.

The person that helped me is Caitlin( Mercatalyst)
I ordered sheets and when I received them I washed and dried them without noticing that I was sent the wrong size. I figured I would have to chalk it up to a loss because I should have made sure the order was correct. She was amazing. She refunded me without putting me through hoops. Best customer service ever. I have bought from them before and their products are of good quality.

Caitlin, a Customer Service Representative, was remarkable in handling my complaint of an item I received in damaged condition. She got back to me quickly and offered to replace the item and not require me to go through the hassle of returning the damaged item. I would have appreciated if the Company had packaged my order with more cushioning to have prevented the damage in the first place. One last thing, the QR Code led to a non-existent site. I really had wanted a live demonstration of how to assemble the product.

Jessica gave me the best service ever. Thank you so much.

Samantha was very helpful with the issue I had with item I ordered. I sent an email and responded right away. Very helpful and pleasant. I’m pleased with the service I had.

Jessica was very accommodating and understanding. I had an issue with a product and she immediately sent a replacement order at no charge.

I submitted a claim because my order was incorrect. I received a response in 2 days asking for a picture of the merchandise to verify what I did receive Caitlin responded the next day advising that she entered a new order for the item I didn't receive at no cost to me. Also, she told me that I could keep the incorrect item that I did receive. She understood my frustration and was able to correct the issue in a timely manner and to my satisfaction.

The only negative I have is that I could not call and speak to a live person and had to submit a claim online.