Miles Car Rental Reviews 

16,667
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was recently in miami and Rented a car from Miles Car Rental and had a really great experience. The whole process was quick and easy, the car was super clean, and everything was exactly as promise... See more

Company replied

Rated 5 out of 5 stars

This is the second time I'm using Miles Car Rental out of Miami. Both times the service has been excellent. Javier Calderon was courteous, professional and very helpful. Not once did he come acr... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Miles Car Rental. The booking process was straightforward, the prices were competitive, and the service was excellent. Special thanks to Angie Urrego for her kindness, pr... See more

Company replied

Rated 5 out of 5 stars

Again I needed help from Miles Car Rental to change the return location from my reservation. The attendee Seidy Peniche was very helpfull and took care of everything. In the end, after changing the re... See more

Company replied

Company details

  1. Car Rental Agency
  2. also in
  3. Car Accessories Store

Information provided by various external sources

Somos la mejor opción para alquilar un auto en Estados Unidos, Europa, Canadá, México y Brasil. Visita nuestro portal y encuentra los precios más competitivos del mercado con el respaldo de las principales rentadoras a nivel mundial como Alamo, Avis, Budget, Hertz, entre otras compañías aliadas dispuestas a brindarte atención de calidad. Reserva hoy, conoce todos nuestros beneficios y ahorra hasta un 30% en tu alquiler. Contamos con un equipo altamente capacitado, dispuesto a solucionar tus dudas y brindate la mejor experiencia durante el proceso de la reserva. _________________________________________ We are the best option for car rental in the United States, Europe, Canada, Mexico, and Brazil. Visit our website and find the most competitive prices in the market supported by the main car rental agencies worldwide such as Alamo, Avis, Budget, Hertz among other allied companies, ready to provide you with quality service. Book today, know all of our benefits and save up to 30% in your rental. We have a highly trained team, ready to solve your inquiries and provide you with the best experience during the reservation process. ___________________________________________ Somos a melhor opção para alugar um carro nos Estados Unidos, Europa, Canadá, México e Brasil. Visite o nosso site e encontre os preços mais competitivos do mercado nas locadoras reconhecidas mundialmente como Alamo, Avis, Budget, Hertz entre outras agências aliadas parceiras que oferecem atenção de qualidade. Reserve hoje, conheça os nossos benefícios e economize até 30% no seu aluguel. Temos uma equipe altamente capacitada para responde suas dúvidas e oferecer a melhor experiência durante o processo da sua reserva.


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4.8

Excellent

TrustScore 5 out of 5

17K reviews

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4.8

All reviews

(16,667)

1,254 reviews in the last 12 months

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Rated 4 out of 5 stars

First time and pretty straight forward

Looks like everything is clearly listed, except a spot to include a flight #

October 13, 2026
Miles Car Rental logo

Reply from Miles Car Rental

Hello Seenarine, we’re glad you found the information clearly presented! We also appreciate your suggestion regarding adding a flight number field, as feedback like yours helps us identify opportunities to improve the booking experience. ✈️

Rated 1 out of 5 stars

The place was not clean

September 24, 2026
Unprompted review
Miles Car Rental logo

Reply from Miles Car Rental

Hello Manav,

We’re sorry the vehicle was not in the condition you expected. We currently don’t have enough information about your reservation to review what happened, so we’ve sent you an email to identify your rental and provide the appropriate assistance. 🚗

Rated 5 out of 5 stars

Nice and good relation betwin price…

Nice and good relation betwin price and quality and alsobookin process

October 22, 2025
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Reply from Miles Car Rental

Hello Willie,

Thank you for sharing your experience! We’re glad you found a great balance between price and quality, along with a smooth booking process. We truly appreciate your trust in Miles Car Rental. 🧭🌴

Rated 5 out of 5 stars

I had a great experience with Miles Car…

I had a great experience with Miles Car Rental. The booking process was straightforward, the prices were competitive, and the service was excellent. Special thanks to Angie Urrego for her kindness, professionalism, and cordiality. She was very friendly and helpful, making the whole experience even better. Customer service like this makes a real difference. I would definitely recommend Miles Car Rental and use them again in the future!

October 9, 2026
Unprompted review
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Reply from Miles Car Rental

Hello Danyel,

thank you for such a thoughtful review! We’re delighted that you found the booking process easy, our prices competitive, and the service excellent. We’ll be happy to share your kind words with Angie Urrego, especially your recognition of her professionalism, kindness, and genuine care. It means a lot to know her support made your experience even better, and we truly appreciate your recommendation. 🎒🌴

Rated 5 out of 5 stars

Best rental company I have ever seen

I was recently in miami and Rented a car from Miles Car Rental and had a really great experience. The whole process was quick and easy, the car was super clean, and everything was exactly as promised. The staff was friendly and answered all my questions without trying to upsell me. And the most important thing is , which i like the most was thr way they talk with the customer and the beauty of humanity. Prices were better than a lot of the bigger rental companies I looked at too. I'll definitely be using Miles Car Rental again next time I need a car and would recommend them to anyone looking for an easy hassle free rental.really this is the best rental service provider I have ever seen .

June 3, 2026
Unprompted review
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Reply from Miles Car Rental

Hello Law, 😊 Thank you for such a thoughtful review!

We’re delighted that you enjoyed a smooth and easy rental experience in Miami, from the clean vehicle and fair pricing to the friendly, genuine way our team treated you. Knowing that you felt respected and well cared for truly means a lot to us. We’ll be happy to welcome you back on your next trip and sincerely appreciate your recommendation. 🚗🌎

Rated 1 out of 5 stars

Cannot contact customer service easily

Cannot contact customer service easily. They are coupled with E travel assist but cannot communicate with them either. I was sent a voucher number but it looks like it doesn’t exist.

September 8, 2026
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Reply from Miles Car Rental

Hello Jaderick, we’re truly sorry for the difficulties you’ve experienced trying to reach customer service and for the confusion with your voucher. We understand how frustrating this can be, and we’ll be contacting you shortly to review what happened and provide the support you need. 🛫

Rated 5 out of 5 stars

No Issues or Hassles

great prices and service

October 6, 2026
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Reply from Miles Car Rental

Hello Henry, 😊 Thank you for sharing your experience!

We’re glad you found our prices attractive and the service up to your expectations. 🚘🌎

Rated 1 out of 5 stars

Myself OK 👍 love

Myself OK 👍 love

October 7, 2026
Unprompted review
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Reply from Miles Car Rental

Hola, nos alegra saber que te encuentras muy bien. Sin embargo, hemos evidenciado que tu comentario no está asociado a una reserva ni a una experiencia registrada con nosotros. Te enviamos un abrazo y agradecemos igualmente que hayas pasado por aquí. 🌎

Rated 5 out of 5 stars

Loved the excellent service

Loved the excellent service . Javier Calderon was patient and assisted greatly . Will continue to use this service .

October 5, 2026
Unprompted review
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Reply from Miles Car Rental

Hello Fuad, we’re grateful you highlighted Javier Calderón’s patience and dedication; we’ll be happy to welcome you back on your future trips. 🗺️

Rated 4 out of 5 stars

Had to call them to complete the…

Had to call them to complete the transaction, that was the only draw back, as there system did not allow me to complete online, for the rest great price and everything worked fine with the car rental.

September 12, 2026
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Reply from Miles Car Rental

Hello Denice, 😊 Thank you for sharing your experience!

We’re sorry the online payment process required an additional step, but we’re glad our team was able to assist you in completing the transaction and that everything went smoothly with the rental. We also appreciate you highlighting our competitive pricing. 🚗🌎

Rated 5 out of 5 stars

Javier Calderón was super helpful and…

Javier Calderón was super helpful and very polite and effecient.

September 30, 2026
Unprompted review
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Reply from Miles Car Rental

Hello Kimberly, we’re delighted to know Javier Calderón assisted you with such professionalism, courtesy, and efficiency.

Your recognition means a lot to our team! 🚗🌎

Rated 5 out of 5 stars

Fair price and good cars

Fair price and good cars. Miles Car Rental is perfect to me. Thank you Miles Car Rental.

January 10, 2026
Miles Car Rental logo

Reply from Miles Car Rental

Hello Fernando,

We’re happy to know you found great value in our prices and vehicle options. Thank you for choosing Miles Car Rental for your journeys. 🚘

Rated 5 out of 5 stars

Everything was perfect with Miles Car…

Everything was perfect with Miles Car Rental and Wendy was great with some questions that I made regarding my reservation!!

September 28, 2026
Miles Car Rental logo

Reply from Miles Car Rental

Hello Wendy, 😊 We’re glad everything went perfectly with Miles Car Rental and that our team was able to assist you by answering your reservation questions. 🧳

Rated 5 out of 5 stars

very good service

September 28, 2026
Unprompted review
Miles Car Rental logo

Reply from Miles Car Rental

Hello Paul, 😊

We’re glad to know you received very good service and had a positive experience with us. 🌎

Rated 3 out of 5 stars

Really great!

Really great!

September 24, 2026
Unprompted review
Miles Car Rental logo

Reply from Miles Car Rental

Hola ,

Gracias por compartir tu valoración. Nos alegra saber que tu experiencia tuvo aspectos positivos y tomamos muy en cuenta tu calificación para seguir mejorando y ofrecer siempre un mejor servicio a nuestros viajeros. 🌎

Rated 5 out of 5 stars

Top deal for now

Top deal for now

September 18, 2026
Miles Car Rental logo

Reply from Miles Car Rental

Hello Milos, 😊 Thank you for sharing your experience!

We’re glad you found a great deal and a convenient option for your rental. 🚗🌎

Rated 5 out of 5 stars

Again I needed help from Miles Car…

Again I needed help from Miles Car Rental to change the return location from my reservation. The attendee Seidy Peniche was very helpfull and took care of everything. In the end, after changing the return location I ended up with credits that will be reimbursed! Thank you so much Seidy!

September 18, 2026
Unprompted review
Miles Car Rental logo

Reply from Miles Car Rental

Hello Carmen, 😊 Thank you for sharing your experience!

We’re delighted to know Seidy Peniche provided excellent support and helped you successfully update your return location. We truly appreciate your trust in Miles Car Rental and are happy to have been part of your journey. 🚗🌎

Rated 1 out of 5 stars

My experience was not the best

My experience was not the best. First of all, I had to wait in line for over an hour to be served, and the air conditioning was not working because it was very hot. The gentleman who assisted me was friendly and informed us that there would be a one-hour wait for the car. I was surprised but accepted it.
After he finished dealing with us, we went outside, and the wait was even longer. There were people still waiting outside who had left the line inside while we were at the back. We ended up waiting outside in the heat for two and a half hours. I was so upset and frustrated that I asked for my money back or to upgraded and was told there was no more upgrade.. They told me they were waiting for cars and explained that it was Labor Day weekend. I told them that was not my problem and questioned why they overbooked if they couldn't handle it.
To top it off, the lady who was calling out people's names suddenly walked off without any explanation. This was my first time renting from Thrifty, and it will definitely be my last.

September 4, 2026
Miles Car Rental logo

Reply from Miles Car Rental

Hello Natsha, we’re truly sorry for the experience you had at the rental counter and we completely understand how frustrating it must have been to face such a long wait during your trip.

After learning about your situation, our team contacted you and worked alongside you to provide support and help you find a solution with the rental company. We remained attentive and followed up with you during the following days to accompany you throughout the process.

After the follow-up period, the conversation was no longer active, but we want you to know that our commitment has always been to support you and help whenever needed. We appreciate you sharing your experience, as it helps us continue improving the service we provide to our travelers.

We would love the opportunity to assist you again in a future trip and provide you with a better experience. 🌎✈️

Rated 5 out of 5 stars

Fue muy facil de Utilizar

Fue muy facil de Utilizar. El Online Service estuvo fuera liga. Rapido. Excellente! gracias!

September 11, 2026
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Reply from Miles Car Rental

Hola Jose, 😊

Nos encanta saber que disfrutaste una experiencia rápida, sencilla y eficiente utilizando nuestro servicio en línea. 🗺️

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