I was recently in miami and Rented a car from Miles Car Rental and had a really great experience. The whole process was quick and easy, the car was super clean, and everything was exactly as promise... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I was recently in miami and Rented a car from Miles Car Rental and had a really great experience. The whole process was quick and easy, the car was super clean, and everything was exactly as promise... See more
Company replied
This is the second time I'm using Miles Car Rental out of Miami. Both times the service has been excellent. Javier Calderon was courteous, professional and very helpful. Not once did he come acr... See more
Company replied
I had a great experience with Miles Car Rental. The booking process was straightforward, the prices were competitive, and the service was excellent. Special thanks to Angie Urrego for her kindness, pr... See more
Company replied
Again I needed help from Miles Car Rental to change the return location from my reservation. The attendee Seidy Peniche was very helpfull and took care of everything. In the end, after changing the re... See more
Company replied
Somos la mejor opción para alquilar un auto en Estados Unidos, Europa, Canadá, México y Brasil. Visita nuestro portal y encuentra los precios más competitivos del mercado con el respaldo de las principales rentadoras a nivel mundial como Alamo, Avis, Budget, Hertz, entre otras compañías aliadas dispuestas a brindarte atención de calidad. Reserva hoy, conoce todos nuestros beneficios y ahorra hasta un 30% en tu alquiler. Contamos con un equipo altamente capacitado, dispuesto a solucionar tus dudas y brindate la mejor experiencia durante el proceso de la reserva. _________________________________________ We are the best option for car rental in the United States, Europe, Canada, Mexico, and Brazil. Visit our website and find the most competitive prices in the market supported by the main car rental agencies worldwide such as Alamo, Avis, Budget, Hertz among other allied companies, ready to provide you with quality service. Book today, know all of our benefits and save up to 30% in your rental. We have a highly trained team, ready to solve your inquiries and provide you with the best experience during the reservation process. ___________________________________________ Somos a melhor opção para alugar um carro nos Estados Unidos, Europa, Canadá, México e Brasil. Visite o nosso site e encontre os preços mais competitivos do mercado nas locadoras reconhecidas mundialmente como Alamo, Avis, Budget, Hertz entre outras agências aliadas parceiras que oferecem atenção de qualidade. Reserve hoje, conheça os nossos benefícios e economize até 30% no seu aluguel. Temos uma equipe altamente capacitada para responde suas dúvidas e oferecer a melhor experiência durante o processo da sua reserva.
90 SW 3rd Street, Suite 2803, Miami, FL, 33130, Miami, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Looks like everything is clearly listed, except a spot to include a flight #

Reply from Miles Car Rental
Nice and good relation betwin price and quality and alsobookin process

Reply from Miles Car Rental
I had a great experience with Miles Car Rental. The booking process was straightforward, the prices were competitive, and the service was excellent. Special thanks to Angie Urrego for her kindness, professionalism, and cordiality. She was very friendly and helpful, making the whole experience even better. Customer service like this makes a real difference. I would definitely recommend Miles Car Rental and use them again in the future!

Reply from Miles Car Rental
I was recently in miami and Rented a car from Miles Car Rental and had a really great experience. The whole process was quick and easy, the car was super clean, and everything was exactly as promised. The staff was friendly and answered all my questions without trying to upsell me. And the most important thing is , which i like the most was thr way they talk with the customer and the beauty of humanity. Prices were better than a lot of the bigger rental companies I looked at too. I'll definitely be using Miles Car Rental again next time I need a car and would recommend them to anyone looking for an easy hassle free rental.really this is the best rental service provider I have ever seen .

Reply from Miles Car Rental
Cannot contact customer service easily. They are coupled with E travel assist but cannot communicate with them either. I was sent a voucher number but it looks like it doesn’t exist.

Reply from Miles Car Rental
Loved the excellent service . Javier Calderon was patient and assisted greatly . Will continue to use this service .

Reply from Miles Car Rental
Had to call them to complete the transaction, that was the only draw back, as there system did not allow me to complete online, for the rest great price and everything worked fine with the car rental.

Reply from Miles Car Rental
Javier Calderón was super helpful and very polite and effecient.

Reply from Miles Car Rental
Fair price and good cars. Miles Car Rental is perfect to me. Thank you Miles Car Rental.

Reply from Miles Car Rental
Everything was perfect with Miles Car Rental and Wendy was great with some questions that I made regarding my reservation!!

Reply from Miles Car Rental
easy access on the website and through thwir whatsapp agent

Reply from Miles Car Rental
Again I needed help from Miles Car Rental to change the return location from my reservation. The attendee Seidy Peniche was very helpfull and took care of everything. In the end, after changing the return location I ended up with credits that will be reimbursed! Thank you so much Seidy!

Reply from Miles Car Rental
My experience was not the best. First of all, I had to wait in line for over an hour to be served, and the air conditioning was not working because it was very hot. The gentleman who assisted me was friendly and informed us that there would be a one-hour wait for the car. I was surprised but accepted it.
After he finished dealing with us, we went outside, and the wait was even longer. There were people still waiting outside who had left the line inside while we were at the back. We ended up waiting outside in the heat for two and a half hours. I was so upset and frustrated that I asked for my money back or to upgraded and was told there was no more upgrade.. They told me they were waiting for cars and explained that it was Labor Day weekend. I told them that was not my problem and questioned why they overbooked if they couldn't handle it.
To top it off, the lady who was calling out people's names suddenly walked off without any explanation. This was my first time renting from Thrifty, and it will definitely be my last.

Reply from Miles Car Rental
Fue muy facil de Utilizar. El Online Service estuvo fuera liga. Rapido. Excellente! gracias!

Reply from Miles Car Rental
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.