I like the fragrances I've purchased here! I love how they prioritize "clean" fragrances with their "made pure" brand. They detail exactly what doesn't have in it with each fragrance oil (no carcinoge... See more
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Makesy is a DIY candle, fragrance, home, and beauty supply company dedicated to empowering makers, small businesses, and DIY enthusiasts. We provide high-quality fragrance oils, candle-making supplies, and beauty ingredients, paired with the education and support our community needs to create with confidence. Quality and transparency are at the core of everything we do. We're committed to offering premium ingredients and components, along with clear, honest information about what goes into our products. Sustainability and eco-conscious practices are woven into our sourcing and operations, because we believe in nurturing the earth as much as we nurture creativity. Beyond supplies, Makesy is a resource offering guidance, recipes, and how-to content to help makers at every level, from first-time hobbyists to growing small businesses, bring their ideas to life. Whether someone is pouring their very first candle, formulating a new fragrance blend, or building out a full product line for their own brand, we want them to feel equipped, supported, and inspired every step of the way. We know that making is personal, and no two makers' journeys look the same. That's why we focus not just on supplying great ingredients, but on building real relationships with the people we serve, answering questions, sharing knowledge, and celebrating the creativity of our community. At Makesy, we believe great products start with great ingredients, and great communities start with support, honesty, and a shared love of making.
United States
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Replied to 42% of negative reviews
Typically replies within 1 week
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I did not receive all items in my order. I have sent emails asking when the other item will arrive. I have not yet gotten any response.
There was a great selection of scents to choose from. I received my order on the day it was projected to arrive.
Arrived much faster than expected! All in good condition. Very high-quality scents! Will 100% be buying from them for my candle company from now on!
I would have to say my experience with Makesy has been underwhelming. It boasts itself as a starter friendly creative company and I think it does hit the mark on that, because the way the shipping and delivery process of all the equipment that should come in a $349 kit is clearly promises a beginner company would make to reel you in and not deliver. There’s no notice of when you’ll get your products they promised, you’ll have to reach out to them for that. Then once you do, the information given is “we will let you know when we ship your order”. My issue is if the kit has products that have to meet certain approvals before shipping, why sell them with the kit and promise the customer they will receive them. I just feel like I’ve been led on and duped out of money. I can’t even use the kit because all the ingredients are not present and no one at the company is even telling me when they will ship them.
I had to call/ message to check on the status I ordered this on Sept 19, and I reached out on Oct 2nd. I was told then that someone would get back to me...didn't happen.
Yesterday I received a message saying that my order was out for delivery. This morning I received a message saying that it was delivered...I went outside and nothing...so I looked at the order and it says it was returned to the sender, what happened? I again sent a message and was told that they would have someone reach out to me when they know what happened. So far nothing.
I absolutely loved every scent I ordered. Will definitely be ordering again.
Customer service was a peaceful experience, especially since my package was delivered to the wrong address, although no fault of Makesy! It was a postal error. Makesy team handled it swiftly and had my items delivered to the correct address! So far, I am very pleased with the quality of my items. I highly recommend this company, they do not disappoint!
Makesy Team, Thank you so much for everything! You all ROCK! 💞🥰
I am a returning customer, and once again, I am completely satisfied with my order. Makesy provides wonderful, high-quality essential oils and excellent customer service. The ordering process is always smooth, and the shipping is fast. Highly recommend this company for anyone looking for premium and reliable products!
Best supplier of candle supplies. I always feel confident in my offerings when ordering and using makesy products
I can't wait to include this fragrance in my holiday line. it smells divine.
I ordered the lip balm base and when I received it, it was all liquid. I contacted customer service and the lady told me she would find out what happened. After a week of waiting she still didn’t have an answer so I wanted a refund.
Great service fast shipping and very high quality oils.
Ive had my delivery date changed twice and now the tracking is showing no date available as of today,
Wood wicks should be labeled as "pre-order" instead since it takes 3-5 weeks to process (excluding delivery time).
The price of their wood wicks almost doubled since i started using their wicks 4-5 years and the worst part is the quality has dropped with my last batch of 5000 units. Many of them are not the same size or width I specifically ordered. I expect more from a company that constantly raises their prices for all the small businesses that supply from them. I used to be a big fan but now, not so much.
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