LensFactory Reviews 

This is the second pair of glasses they have repaired for me. The experience was fantastic. Initially I needed factory assistance, and they were very responsive. You do have to be a little patient for them to get back with you, but it was same day. After that, selection, order entry, payment, etc was quick and painless. They clean up your glasses, install lenses, and even replaced the nose pads. They ship them in a nice new case. And you get them in roughly a week. They are great to do business!

Terrific service. I had lenses replaced in seven of my favorite frames for a great discount. Lense corrections of progressive bifocals was perfect and glasses fit just like before. I am extremely pleased with everything about this service and highly recommend it if you want to keep your favorite frames. I give them an A+.

Affordable, customer service, timely production.

My prescription was accurately fulfilled and inserted into the frames I sent. This is a great solution if you like your frames or found frames online and need a cost-effective way to get lenses for them. Was not quite as fast as I hoped, it took quite a while for the shipping box to arrive....

Exactly what I was looking for with prompt service. Repeat order for spares was exactly the same. Would use without hesitation.

They did everything they stated, quickly, efficiently and great customer service. I will definitely use them again and highly recommend.

Good products. Takes a long time to fill order

I tried 4 companies and Lens Factory I rated as my number one for quality, selection, price and attention to detail. The only thing they were missing were a larger variety of tints. I ordered again, once I received my new lenses on my old frames.

Excellent results coupled with friendly and humorous communication! My 15 year old frames have been updated with new prescription twice by LensFactory. Thank you!

This transaction was a really good experience. The frames were old favorites of mine Ray-Ban no longer makes, so I was thrilled to update them and have worn them every day since they came. So glad to have them again at such a reasonable price.

Always a perfect prescription, and no one can beat their prices. I even have a fairly complicated prescription, and have ordered multiple lenses, always perfect.

This was my first time purchase of a product from Lens Factory. Everything was smooth from shipment out, to a minor change in options later. Email notifications along the way were welcomed and when the product arrived back, it worked perfectly. Will do business again.

Happy In Utah.....

I called around. They by far know their stuff!!

My husband and I both replaced our lenses. Im very happy with the results and the price! I actually got some expensive designer frames from eBay and had the lenses put in those. My prescriptions is tricky and so getting new glasses is VERY expensive. I am so happy with the results. Ive got more frames coming and im going to have them do those too.

Thanks to LensFactory for making me a pair of real glass progressive eyeglass lens, putting a non glare coating on them and putting them in the titanium frames that I sent them. The lens that everyone else had made for me the past few years, even with what I have now found out was their way less than stellar quick spray scratch coating, was way to hard to keep clean, and way to easy to get scratched no matter what I tried. Lens from elsewhere would take extra time and effort to clean smears off of and get crystal clear and I hated them.
The lens that I have now, made by LensFactory are thin glass specially ground progressive lens and with the coating that they put on them are super easy to keep clean and keep streak free throughout the day. That is especially important because that I spend so much time outside or working in my shop. Considering that they let me supply my own frames to make custom lens for the price for these amazing lens was very competitive, really important because I am on fixed income, and I PROMISE you, I will never buy eyeglass lens anywhere else ever again. In fact, I have already bought an extra pair of frames that I have and am going to send them soon to have them make me an extra pair of lens and put in them.
Thank you LensFactory. It’s not everywhere that a person can trust to keep their word and make the best product possible instead of something, ‘just good enough to get by’.
I am in no way connected with anyone personally or otherwise from this company and I am still so happy that I give them a FIVE STAR PLUS RATING REVIEW.

LF handled my sunglass order promptly and kept me informed each step of the process, which was speedy. The final product is so beautiful and certainly sunglasses that I will be proud to wear. Thank you.

The optical center height seems to be wrong. I had to tilt my head upwards and look through the bottom 1/3 of the lens to get a crisp read.

You always do the best on my glasses for an excellent price. Never will order elsewhere... Luv you guys!