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LawnStarter Reviews 

7,744
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,700 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for doing an exceptional job, being polite, and keeping yards looking neat, clean, and beautifully maintained every single week. Consumers also appreciate the simple booking process, helpful status notifications, prompt communication, and reliable scheduling that make routine yard maintenance completely worry-free and easy. Some reviewers were not happy with customer service, pointing out general unresponsiveness, difficulties getting helpful assistance when needed, and frustrating scheduling delays. A few people also reported issues with unexpected no-shows, a lack of clear communication regarding changes, and occasional property issues left unresolved by the assigned crew.

What people talk about most

Service

Consumers find service to be positive, highlighting professional lawn care professionals who deliver thorough... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing workers as professional, polite, and... See more

Customer service

Reviewers express mixed feelings regarding customer service; while some consumers praise the outstanding... See more

Quality

Customers had positive experiences with quality, expressing deep satisfaction with the neat, perfectly cut... See more

User experience

People report high satisfaction with the user experience, noting that setting up the service is simple and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would like a way to merge properties as I own 3 that are all connected. 2129 and 2131 used to be a double shotgun that was converted into a single house. I acquired 2133 as an additional lot that ha... See more

Rated 4 out of 5 stars

I love the service being provided by the local landscaper they've matched me with. I do think the tall grass charges should be better explained to the customer when signing up. That's at no fault to t... See more

Rated 5 out of 5 stars

William Green, responsible for yard maintenance , did an out standing Job from getting the yard back in shape on the first cut, then, regular maintenance on the 2nd and 3rd cuts. Very professional... See more

Rated 5 out of 5 stars

My professional, Michelle, truly loves her work and does an exceptional job every time. My yard requires special care because I have so many raised beds. She trims around each one being careful not... See more


Company details

  1. Lawn Care Service

About LawnStarter

Written by the company

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Written by the company

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Contact info

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(7,744)

1,651 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m very pleased with LawnStarter’s…

I’m very pleased with LawnStarter’s service! The team(Damian) was professional, reliable, and did a great job taking care of my lawn. I appreciate their attention to detail and the convenience they provide. One area for improvement would be to maintain consistent communication and keep customers updated on service schedules. Overall, I’m happy with their service and would gladly recommend them to others!

October 14, 2026
Rated 4 out of 5 stars

CHIS was on time and did a good job…

CHIS was on time and did a good job with the limited walk-behind push mower. I think he needs better lawn tractor. Weeding I was happy with. I have 150 feet of split-rail fence. I weed killer around the fence and sidewalk on my corner.

September 26, 2026
Rated 1 out of 5 stars

I deeply regret not checking BBB before…

I deeply regret not checking BBB before hiring this company. I needed my lawn cut quickly as it had gotten overgrown and they said they could get it done for a decent amount and that week too. They no-showed on me multiple times, despite being reached out to again and again until they finally assigned a "super pro" to take care of us. They DID show up and then proceeded to destroy our water line, internet line, and damage our AC unit, leaving us without internet, water, or AC in Florida. The "pro" also turned off our water to the house to hide the damage that had been done, which wasn't effective as he hit below the off valve and it was spraying water everywhere leading to my spouse having to locate and turn off the main valve from the street, which involved digging and crawling around in the dirt and grass, which they are allergic to with now no water to clean themselves.

We did get everything repaired via our landlord but were charged for the damages to the water line. We also had to take multiple days off work to make sure we were there for the repair people to get the work done. This led to loss of income/time off, which has had us miss bills and other issues. Luckily my landlord was understanding and waived the fees as we got this resolved and I am waiting for my reimbursement for the water line. They refused to do anything further for us despite the issues they made to our lives.

They also added fees due to high grass and other issues, which were true, but were not calculated when I first agreed to the service despite me telling them the grass was overgrown. AVOID AT ALL COSTS.

September 9, 2026
Unprompted review
Rated 2 out of 5 stars

This is the first time I had a legit…

This is the first time I had a legit lawncare service and my experience sucked!! Lawnstarter rescheduled my services so many times I lost count. I've been rescheduled 3x in one week. I live in a community with an HOA and since I've had Lawnstarter, I've received 3 notices regarding my lawn because of the rescheduling. It was really bad. My pro's keep changing. Horrible service. My last pro JD landscaping was grrrreat!!!

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

I have been using LawnStarter all…

I have been using LawnStarter all summer. This is the first year that I have used them. I had one person assigned to me and they were no longer able to come, and LawnStarter found me another professional, who after a couple of visits could no longer come and then they found me, Joseph Joseph has been coming for the majority of the summer. He is dependable and through LawnStarter if he needs to change the dates for some particular reason, I am notified and if I need to change the dates I can do that through LawnStarter Joseph shows up when he says he’s going to show up. He does a professional job he does it quickly. he does it accurately just the way that I expect it to be. I have had a great experience using LawnStarter and a great experience with my professional Joseph and I’m very pleased.

October 13, 2026
Unprompted review
Rated 5 out of 5 stars

I was very impressed by the…

I was very impressed by the punctuality, thoroughness, professionalism and clean up provided by this excellent service! Thank you for taking good care of my property while my body heals from surgery. Much appreciated!

October 10, 2026

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