JERSEY LOCO Reviews 

I ordered my jersey on June 3rd. It is October 13 and I still have not received the package nor have I received a refund placed since July. Multiple emails have been sent regarding my refund status and all they can say is it is still in process. I have also been told a manager would reach out and still have no response. This website is a scam do not order from them

I never got the order, I asked for someone to contact me, they never did, they charged my account, still waiting for a refund.
DO NOT BUY FROM THIS COMPANY IT IS A SCAM!!!!

Non existent customer service. There are no direct communications by phone or email. Written complaints are fielded by "Richpanel" automated system and sends generic replies, but there are no human follow-up. I sent over a dozen messages before finally getting a supposed real human, who assured me it would be taken care of, but hasn't now followed up in 2.5 weeks and several request for follow-p. I returned product for refund and have been regularly following up for over 3 months, but there's been no action despite getting confirmation that returned product and request was received.

Jerseys never arrived. Contacted customer service via email and online chat with no reply. Do not order from this site.

I bought 3 jerseys at Jersey Loco website in June 4th 2026 and it's octubre and still haven't got them, it was over a $200 purshase. I can't get a hold of someone for a resolution. I was scammed. Don't trust this website.

The shipping took while, but the sent me an email, that they where making my jersey, the quality is good and they got a deal by buying 2 jerseys.

I ordered a 2026 Turkey Away FIFA jersey in Size Medium from Jersey Loco but received a Size Large instead. The company acknowledged that the error was theirs.

Despite this, I was only offered $59.99 in store credit, even though I paid $87.99 USD for the jersey, World Cup patch, personalization, and package protection. Using the store credit would have required me to spend additional money just to receive the correct item that I had originally ordered.

I contacted Jersey Loco again to explain that the partial store credit was not a fair resolution and requested that they make the situation right. Unfortunately, I never received a response for 2 months, when they did said that they will send me a refund...which I never received and now they will not reply back to me when I inquired about the refund. The incident was on May 20 and now it is Oct 2, 2026 still no respond or resolution.

This jersey was purchased for my son to wear while attending a Once in a LIfe Time FIFA World Cup match in Canada, which made the situation even more disappointing.

I understand that mistakes can happen. However, when a company acknowledges that it made an error, I expect it to take responsibility and provide a fair solution. Instead, I received the wrong size, was offered inadequate compensation, and then was ignored when I attempted to resolve the matter.

Very disappointing customer service. Based on my experience, I would not recommend Jersey Loco.

Do not buy from them. Cheap quality. Bad service. Jersey won’t even fit you and you will not ever get your refund. Scammers

The worst experience possible of customer service.
Don't buy from this site.
If you order 3 jerseys, only 2 will come and they never send the missing item.
Stay away from Jersey Loco

I purchased 2 jerseys and I received them 3 weeks later just to find out, one jerseys size was wrong. And that's went everything went down hill. I asked for a return envelope however you have to pay, I sent them one jersey back and ever since I have not received a credit back. I have called and left at least 10 messages, sent several emails and only reply back has been, " we are working on your return. " This has been going on since April 28, 2026. I would avoid ordering or making any purchase with with this company unless you want to throw your money away since you'll never get it back.

No refund at all after 5 months of asking. E-mails promising a refund are never followed by the actual refund. Followed return instructions to a " T " and have confirmation of receipt of the return. I would almost call this a scam

I placed an order and sent the payment through Zelle, they asked me to email proof of payment which I did twice and a month later they still haven't been able to confirm my payment. in the mean time they already have my money and I don't have a Jersey. I gave up trying to get my money back. they can keep it... is not worth my time and my frustration. (is not really an amount of money that is going to break me - only $78 ) but is the principle what matters.

I WILL NEVER ORDER FROM HERE AGAIN,

I don.t usually do reviews but wanted to warn people about how bad an experience I had. Despite following all that was asked of me to return products according to the policy, they have never been replaced, nor was my money refunded despite promises it would be and now I am ghosted by the company. They refuse to answer emails or do what they have promised.

The customer service is terrible. Do not buy from this company. I returned a jersey over 3 months ago, and they will not refund my money. I have reached out multiple times and receive a generic and unhelpful message.

This is an update on this company (is this really a company? Or just a scam?). Zero stars would be too much! After their awful, essentially non-existing (it's AI) customer service and support, and the fact that they scammed me by charging me several dollars for something I didn't request, I just found the product they sent is of horrendous quality. Letters came off already, after wearing the jersey only twice and washing it using "Delicates" cycle.

I contacted them multiple times and I never got a response from a human being (it's all AI garbage that does not address the issue).

I actually think this deserves spending some time at the Federal Trade Commission website...

The order was shipped to the wrong address which was totally my fault. However I reached out before the order had shipped to provide new address and it still went to a closed building / office with multiple attempts and bo reached out out to me even though they had my phone number. They threw away the package after. Attempting to deliver repeatedly to a closed business???? Now I have been promised a new shipment repeatedly and its September. I had ordered the shits for the world cup in June and still dont have them

I ordered two shirts. One had a blemish on the front, the other did not have the name and number that was specified on the order.

I ordered a jersey that was never sent. I’ve been waiting FOUR MONTHS for an answer or refund, and they have ignored all my claims and messages. I’m extremely disappointed. This is unacceptable customer service, and I would not recommend ordering from them

I ordered a football shirt from Jersey Loco on March 25, 2026, and paid $66.98. Several months later, the item still has not been shipped, and the order remains marked as “Processing.”

I first contacted them on May 20 and requested that the order be cancelled and my money refunded. What followed was a series of generic responses and promises that the issue had been escalated. On June 24, they promised a specific update by the end of the next business day, but that update never came. They have now stopped responding altogether.

I have received neither the item nor a refund and have therefore been forced to dispute the payment through my bank.

Based on my experience, this company appears extremely untrustworthy, and I strongly advise others not to order from them. Taking a customer’s money, failing to ship the item and then ignoring them is completely unacceptable.

I want to say they are selling factory rejects to people. I got an identical jersey from Adidas store and you could tell the difference in quality and cut. Their customer service is also horrible. You email and you get a respond back couple weeks after asking little question not answering your need and then you reply and have to wait weeks again. Also their shipping dates are completely wrong and delayed.