Inktuitive - Canvas Wall Art Reviews 

757
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I still haven’t received my print of The Delicate Arch. I have emailed customer support several times and no one ever gets back to me or responds. I don’t think I’ll ever get my picture, so beware.

Rated 5 out of 5 stars

I bought a framed canvas as a gift for my son and you did not disappoint! The image, quality and customer service experience were all top notch. So often when making an online purchase the item does n... See more

Company replied

Rated 1 out of 5 stars

I ordered from Inktuitive and the print I received looks nothing like the advertised photo. The website image shows a clean black-and-white print, but mine arrived with purple/grey shading, poor p... See more

Rated 5 out of 5 stars

I recently purchased the Speed Racer print for my daughter who is beginning her Doctoral program at William and Mary, and we could not be happier with the print. I grew up watching Speed Racer,... See more

Company replied

Company details

  1. Home Goods Store
  2. also in
  3. Art Dealer
  4. Art Studio
  5. Decoration and Interior Design Store
  6. Furniture Accessories
  7. Poster Store

Written by the company

Canvas wall art that inspires you daily – for your home, office, or any space. Let it fuel your vision to shape your life, to get what you want, and to BE who you want.


Contact info

3.4

Average

TrustScore 3.5 out of 5

757 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.4

All reviews

(757)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor print quality and no response to return request

I ordered from Inktuitive and the print I received looks nothing like the advertised photo. The website image shows a clean black-and-white print, but mine arrived with purple/grey shading, poor print quality, and blown-out/grainy details.

I submitted a return request April 29th on their webform, followed up on May 1st and May 4th, but have received no response despite their 24-hour customer service claim. After seeing similar Trustpilot reviews, I’m very concerned I won’t get my refund.

Please respond to my return request Inktuitive.

April 29, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a canvas from these people…

I ordered a canvas from these people and when the canvas arrived it was severely damaged. I understand that the damage wasn’t caused by them but the simple fact that I’ve emailed them 4 times, messaged them on FB messenger, and have yet to receive a reply in any way. Their website says we typically reply in 24 hours. My first email was Monday which was 5 days ago so to not receive any kind of reply in 5 days is absurd. I don’t even want them to replace my canvas at this point I just want a refund. If there was a way to give zero stars that’s what they would have gotten. I’d say order from London Gray if you want good wall art and customer service.

April 30, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

This is the worst company I have ever ordered from ever. There’s absolutely no way to reach anyone. They don’t provide a phone number they don’t answer emails or Facebook or Instagram messages. I ordered art for a client and I could not make a change of address one second after hitting the order button. We had to arrange our own delivery for the correct address. Abhorrent.

February 23, 2026
Rated 1 out of 5 stars

No response to emails

Is there any reason why emails to customer service go into a black hole of non responsiveness? You don’t have a phone number to contact.

After several days of emailing Inktuitive to change the mailing address before shipment, they completely blew off my emails and sent the order to the wrong address. They simply don’t respond to emails.

January 5, 2026
Unprompted review
Rated 1 out of 5 stars

NO Customer Service, NO Return Option

Two pieces arrived damaged and I requested a return authorization. After 3 emails and several calls, this company is totally unresponsive. In addition to nonexistent customer service, the quality and workmanship of the art work is lacking.

October 27, 2025
Rated 5 out of 5 stars

Simply perfect

Perfect for home office! Better than expected quality! I will be buying more!

March 25, 2025
Inktuitive - Canvas Wall Art logo

Reply from Inktuitive - Canvas Wall Art

Thank you! Happy to hear that you're loving your new canvas art!

Rated 4 out of 5 stars

Everything went well thankfully

Everything went well thankfully, but packaging came ripped . It could be more protected as I inspected it I don’t believe it was damaged and I love your products but the packaging should be better as it isn’t safe

March 18, 2025
Inktuitive - Canvas Wall Art logo

Reply from Inktuitive - Canvas Wall Art

Thank you for your feedback Craig! Glad to hear that you love our canvas art, and will definitely be sharing your feedback regarding packaging with our fulfillment team to protect the orders better.

Rated 5 out of 5 stars

Great Product & Customer Service

These guys are great...I have 3 pieces, all look great! Great customer service.

January 27, 2025
Inktuitive - Canvas Wall Art logo

Reply from Inktuitive - Canvas Wall Art

Thank you! Glad to hear you're enjoying your new art from us

Rated 5 out of 5 stars

Quick shipping

Quick shipping, great packaging, good selection!

December 6, 2024
Inktuitive - Canvas Wall Art logo

Reply from Inktuitive - Canvas Wall Art

Thank you Andrea! Glad to hear you're happy with your purchase!

Rated 5 out of 5 stars

I have made several purchases and…

I have made several purchases and Inktuitive has never disappointed. I look forward to new collection's!

November 2, 2024
Inktuitive - Canvas Wall Art logo

Reply from Inktuitive - Canvas Wall Art

Thank you Kevin, really appreciate your continued support!

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