Hyre Sverige Reviews 

75
•
TrustScore 4 out of 5

4.1

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Company details

  1. Car Rental Agency
  2. also in
  3. Car Sharing Location
  4. Carpool
  5. Van Rental Agency

Written by the company

Hyre gör det enkelt för dig att hyra bil när du behöver. Det kostar ingenting att skapa ett konto, och du kan sitta bakom ratten på under fem minuter. Bilarna låses enkelt upp med mobilen, dygnet runt, och kostnaderna beräknas automatiskt när du avslutar resan. Ladda ner appen och kör!


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4.1

Great

TrustScore 4 out of 5

75 reviews

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4.1

All reviews

(75)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

Use another rental company

Picking up the car 10 minutes in advance cost a few hundred kronor. Returning the car earlier however was not subject to a discount. Information that returning the car with a full tank is advantageous is a big lie. I returned the car full but it was not registered. Dirty car inside and out. Will not be using this company again and would like to inform others

August 7, 2026
Unprompted review
Hyre Sverige logo

Reply from Hyre Sverige

Hi Ricardo,
Thank you for taking the time to write feedback on your rental experience.

As you mentioned, we calculate bookings by full hours (and days). The price also depends on the booking type: with Drop-in, you pay for the actual time used for bookings starting within 24 hours. For a Scheduled booking, you pay for the full duration you reserved.

If your gas refill wasn't registered, we will adjust this for you. Please contact our support via the in-app chat so we can get it sorted. If you refill the tank beyond the level you used during your trip, you receive a discount per liter.

We are also very sorry to hear that the car was in poor condition. We do our best to keep our fleet clean and well-maintained, and we always encourage customers to let us know immediately if a car is dirty. That way, we can offer a switch or prioritize a wash before the next driver.

Thank you again for your feedback, and we hope to see you on the road with us again soon!

Best regards,
The Hyre Team

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Rated 1 out of 5 stars

Another poorly run company that values smallprint over customer satisfaction

Another typical scandivian company that puts loop holes and bureaucracy over customer service and understanding.
My wife and I planned a trip, we decided to use this service for the first time, we had originally planned to take the car for a day and return it the next day but for ease of mind we chose the flexible option. The only other car that was in the garage was an electric which I’m less familiar with so I avoided it for the time being. The car we picked up had countless amounts of damage not to mention some serious damage to the windscreens, both of which would have incurred a fine for an average person if police would have stopped us, not to mention could have gotten much worse and caused us issues if they’d been different to the initial report, there was also a lot of takeaway trash left in the front seat and the car smelt, making me wonder how often they actually check their cars. As we were pushed for time, I took the car anyway as there is no clear explanation of what to do if there’s problems and we’d already started our booking and wanted to make the most of the day. After getting about an hour out of town, I didn’t feel comfortable driving any longer and decided to drive back which also meant we were stuck in rush hour. I understand that some of these issues could have been fixed if I had just avoided committing to the booking but we were under pressure to get away with our child and make the most of the day and sometimes when you have your own personal pressures and needs you don’t immediately see the obvious. By the time you give the car back, there’s also quite a lot of hidden charges that aren’t explained when you start the booking and should be something that the app could give you on demand through push notifications, the fuel situation is also completely confusing, I would guess most people drop it off if they are pushed for time or book it on the company card but be prepared to pay an extortionate amount for refuelling. It would be cheaper to go to an all inclusive booking service where the insurance is covered and you don’t have to worry about all these extra specifics they can use to avoid responsibility and add hidden charges

June 10, 2026
Unprompted review
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Reply from Hyre Sverige

Hi Gabriel, first of all, thank you for your detailed feedback, and we are really sorry that your first trip with us was so stressful.

You should never have to drive a car that feels unsafe or is dirty. Existing damages logged in the app are registered so you are never held responsible, but if a car isn't up to standard at pickup, our customer support can always help you swap vehicles immediately. We apologize that this wasn't clear in the moment.

Regarding fuel: we measure the fuel level before and after your booking. To avoid extra fees, the car needs to be returned with the same fuel level as at pickup. If it is returned with less, a refueling fee per liter applies. If you return it with more fuel than used during your booking, you get a discount per extra liter.

All estimated costs and terms are visible in the app, but we appreciate your feedback on how we can make this information even clearer from the start.

Best regards,
The Hyre Team

Rated 5 out of 5 stars

Premium cars to a decent price

Hyre is a clear winner from the remaining options in Stockholm to easily pick up a decent car simply by your mobile. You may also select a specific car you’ve used before.
My standard choice is the Volvo XC60 that I love to drive for no particular reason for a few days or a week.
My only rants include the lack of a charging cable the car for hybrids and then the rather sizeable ads covering the car.. would any time pay a premium to have the car non-branded.

September 29, 2025
Unprompted review
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Rated 1 out of 5 stars

How to deal with fuel was not clear

How to deal with fuel was not clear. I added fuel, but it was not registered. I had to pay for fuel from the app anyway.

August 30, 2025
Unprompted review
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Reply from Hyre Sverige

Hi! You always have to pay for fuel, the difference is if you use the cars credit card which then will be added to your receipt, or if you pay this through your own card. If the fuel has not been registered in the app we advice your to write to us in the chat so that we can correct this. Thank you!

Rated 1 out of 5 stars

Scammers

Scammers. They will blame you for scratches and damages you didn’t do in their cars. Use another service.

June 2, 2025
Unprompted review
Hyre Sverige logo

Reply from Hyre Sverige

Hi, all damages are carefully handled based on your 'damage control pictures' you took before and after your rental. We won't account any damages on your end unless there is clear evidence - which you have received via email. You can always contact us at hej@hyre.se if you have questions regarding any charges.

Rated 2 out of 5 stars

First experience not up to expectation

First experience not up to expectation. First connection to car via app took many attempts and restart of app. Same later on, needed to restart often app to connect to the car for lock\unlock and to restart car if being inactive few minutes.
Fuel not updated at the end of renting period.
Support via chat responsive. Issue with fuel solved, but needed one more request to support center to get bill updated.
Good car (VW T-Roc), but can improve internal package availability (e.g. maps or google services to connect maps from phone).
Missing full insurance to remove self-risk.

August 24, 2022
Unprompted review
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