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Hostinger Reviews 

73,174
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 12,615 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the intuitive platform and user-friendly interface, which makes building and managing websites remarkably simple and efficient for everyone. Reviewers frequently highlight the exceptional support team, noting that agents are patient, knowledgeable, and quick to resolve various technical issues. However, some reviewers were not happy with certain technical limitations and unexpected difficulties encountered during complex website migrations or strict account verifications. A few other people also felt that customer support could be frustratingly unresponsive when dealing with advanced problems, relying heavily on automated bots instead of helpful human assistance.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, praising fast response times, patient... See more

Staff

Clients share positive opinions on staff, frequently highlighting knowledgeable and patient support agents... See more

Website

Reviewers express mixed feelings regarding the website experience, as some consumers highlight that the... See more

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the platform is secure, fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have recently move my two affinity websites to Hostinger.com due to the increasing costs at both GoDaddy.com and Networksolutions.com. However, since moving I find that it is much easier to manage... See more

Rated 5 out of 5 stars

I logged in after a very long gap and posted / shared an article and noticed a lot many changes which have made the system or site more user friendly. All I suggest is if you can make uploading music... See more

Rated 5 out of 5 stars

Knowledgeable and quick to respond. Especially for someone who has zero idea, most of the time, when it comes to trouble shooting an issue. Its like a foreign language to me and they are always pati... See more

Rated 5 out of 5 stars

Rizka on Technical at Hostinger gave an excellent service. Clear, patient and corrected my problem efficiently and effectively. A great service from an excellent hosting provider. Keep up the great wo... See more


Company details

  1. Web Hosting Company
  2. also in
  3. Business to Business Service
  4. DNS Provider
  5. e-Commerce Solution Provider
  6. Website Designer

About Hostinger

Written by the company

About Hostinger

We’re proud to say that we’re currently the fastest-growing web hosting company in the world. Launched in 2004 and headquartered in Lithuania, we’re now home to over 4 million customers around the world and more than 900 employees.

We’re dedicated to making online success possible for anyone with fast hosting technology, AI-powered Website Builder and user-friendly control panel.

Image Placeholder
Our products

Hostinger provides everything you need to create, launch and grow your website in one place including:

Web Hosting Managed WordPress Hosting Managed WooCommerce Hosting Agency Web Hosting AI Website Builder Domains

No-code Web App Builder

Why choose us for your website?

We’d love to help you write your online success story—and when you choose Hostinger, you can enjoy:

  • Fast, free, easy migrations.
  • Speedy customer support in 10+ languages, available 24/7.
  • Free domain name registration.
  • Data centers all around the world located across Asia, Europe, North America, and South America.
  • A vast knowledge base of in-depth video and text-based tutorials.
  • LiteSpeed Web Server Technology for 4X faster websites.
  • One-click WordPress installation.
  • 99.9% uptime guarantee.

Image PlaceholderSay hello or ask a question

Email: support@hostinger.com
How to contact us?

Written by the company

Three. Two. Online
We provide our clients with an all-in-one website solution so they can learn, create, and grow without boundaries. From easy to expert, we offer products and plans for website owners at every experience level.
Whatever you do, it’s better with a website
Your website is an extension of you. It’s where your vision comes to life and it’s our mission to make launching your idea online as smooth and simple as possible. 
With you every step of the way
From choosing your domain to building your dream website with AI—and everything in between—we’re in your corner cheering you on with 24/7 customer support.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

73K reviews

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4.6

All reviews

(73,174)

18,228 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brisa was great! She stayed engaged until my issues were fully resolved.

I ran into a dead-end with the AI support agent on Hostinger, and Brisa steps in and figured it all out. The AI agent did a pretty good job of diagnosing the issue, and handed over to a human at the right time. Once Brisa got involved, she reviewed the notes, confirmed what I was trying to do, answered my questions, and stuck with the problem until it was completely resolved. She was wonderful to deal with, and if I needed help again, I would hope to get her or someone just as great. Thanks!

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Professional Service and a Great Overall Experience

I had a great experience with ESSA. The service was professional, the website was easy to use, and the overall experience was smooth and straightforward. The team provides helpful solutions and makes the process simple and convenient. I appreciate the quality of service and would recommend ESSA to anyone looking for reliable solutions.

October 14, 2026
Rated 5 out of 5 stars

People understand people not someone talking in air ---

well when you chat with humans they know what people are asking for ----kodee is beating around the bush --after 2 hours of conversation comes back telling I was wrong -----the very thought human helps ---is easing of mind --oh at last --it will be sorted

For two years have struggled to get the website running ----if you put a photo it turns it upside down ----hours of messing around with no results

just a minute of human help is great -----

October 13, 2026
Unprompted review
Rated 1 out of 5 stars

We purchased a domain

We purchased a domain, and when I checked the domain information just an hour later, I found GoDaddy details associated with it. Their AI support was unable to provide any clear explanation of how GoDaddy nameservers could be associated with the domain I had purchased.

To make matters worse, the AI support agent eventually claimed that since I had not completed the domain setup, the domain registration had not been completed either. **What a joke!**

This has been a truly pathetic experience. I am now struggling to get a refund after wasting my time trying to resolve an issue that their support team could not properly explain.

I would not recommend their services to anyone looking to purchase or manage a domain.

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Moving to Hostinger VPS is fantastic

I started with Hostinger for my web sites, using Wordpress. Then I left Wordpres too complicated and not ergonomic for my usage and replaced by home made web site.
More recently I started using the Hostinger VPS and this is really what I needed. I recommend it if you want to start cloud computing.
it is really fantastic !

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing support experience

Amazing support experience. Dev was very helpful, patient, and understanding. He manually reviewed my case and helped me get a one-time refund exception approved, which meant a lot to me as a student. Thank you very much for the excellent support!

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

I'm so glad I switched to Hostinger

I'm so glad I switched to Hostinger. Great support and very afforable prices. After 12 years of being with my previous hosting company (HostGator) they tripled by costs. I got way more for far less with Hostinger.

October 14, 2026

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