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Frias Properties of Aspen Snowmass Reviews 

993
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Travelers consistently praise the incredible locations, highlighting the easy walking access to ski slopes, local restaurants, and vibrant town activities. Guests frequently mention that the staff, front desk, and concierge team are exceptionally helpful, friendly, and attentive throughout their entire visits. However, some reviewers were not happy with certain aspects of their room conditions and overall quality. Visitors noted occasional problems such as broken window shades, uncomfortable beds, thin pillows, or malfunctioning amenities that detracted from their comfort. Some guests also experienced difficulties with stairs or unaddressed maintenance requests during their stay.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, friendly, and attentive throughout their stays, frequently... See more

Location

Clients share positive opinions on location, highlighting that the properties are situated near the gondola,... See more

Service

Users describe positive interactions with service, highlighting the friendly, attentive staff and convenient... See more

Facilities

Customers consistently note ambiguous experiences with facilities, often praising the spacious rooms, clean... See more

Quality

People report ambiguous experiences with quality, as reviewers often found properties beautiful, clean, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The condo was beautiful and perfectly located in Aspen near the gondola. We will definitely come back again and stay the gorgeous property. Our balcony looked out to the mountain during the aspen tree... See more

Rated 5 out of 5 stars

Beautiful condo in the perfect location for all on and off mountain activities. The concierge was responsive and helpful whenever our group needed anything. This is our 4th stay at Fasching Haus and #... See more

Rated 5 out of 5 stars

Property location was outstanding with easy walking access to skiing and restaurants and close parking space for car. Happy that the pool was the hot tub while the small hot tub was out of commission.... See more

Rated 5 out of 5 stars

Great time at Enclave Snowmass. Booking process was very easy and thorough, Elena and Iowa helped us step by step all the way. During our stay, staff was very attentive at all times, they helped with... See more



Company details

  1. Vacation Home Rental Agency
  2. also in
  3. Property Management Company

About Frias Properties of Aspen Snowmass

Written by the company

Celebrating 50 Years of Excellence in Aspen Snowmass

In 2024, Frias Properties of Aspen Snowmass marks 50 years of serving local homeowners and global visitors. Under the leadership of Chuck Frias, Tim Clark, and Ben Wolff, the company has become a cornerstone of the Aspen Snowmass community, managing hundreds of properties and welcoming thousands of guests annually.

Expanding into Snowmass Village

Located at 730 E Durant Ave in Aspen, Frias Properties expanded into Snowmass Village in 2023, taking on property management for Chamonix, Homestead, The Enclave, and Owl Creek Homes. Their Snowmass base is at The Enclave, 360 Wood Road.

Comprehensive Services

Vacation Rentals: Offering 130+ rentals, including downtown Aspen condos, Aspen Highlands homes, and Snowmass properties, Frias Properties delivers seamless stays with complimentary perks like Aspen airport transfers, health club passes, concierge services, and 24/7 support.

Property Management: Providing attentive care for individual homes, vacation rentals, and HOAs, Frias ensures homeowners receive quality service and peace of mind.

Real Estate: As Aspen Snowmass Sotheby’s International Realty brokers, Chuck Frias and Tim Clark help visitors turn vacations into homeownership.

For half a century, Frias Properties has exemplified the Aspen spirit through exceptional service and community commitment.

Locally Owned, Internationally Loved

Written by the company

Vacation Rentals | Property Management
Frias Properties of Aspen Snowmass presents an impressive selection of over 130 vacation rentals in the Aspen Snowmass area, catering to a wide range of preferences. With a rich history spanning five decades of serving visitors from around the world, we are committed to providing our guests with a seamless and enjoyable stay. +++ As part of our dedication to guest satisfaction, all Frias Properties guests enjoy a host of complimentary services and amenities. These offerings encompass complimentary transportation to and from the Aspen Airport, access to a full-service concierge for personalized assistance, entry to local health club facilities, and the peace of mind that comes with 24/7 support throughout your stay. Your comfort and convenience are our top priorities.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

993 reviews

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4.6

All reviews

(993)

119 reviews in the last 12 months

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Rated 2 out of 5 stars

Disappointing, but the view is great.

We booked this room in the middle of a road trip to use the washer and dryer. I didn't see any detergent with washer and dryer so we went to pick up a few items from City Market, and I was going to buy detergent. Before I bought it, I messaged through airbnb. I was told detergent was under kitchen sink so we didn't buy any. Once we got back to the room, I still could not find any. I looked EVERYWHERE. I messaged through airbnb again, and I was told the detergent is on top of washer. Wrong again. At this point, its our second and last night. You all told me that you had alerted housekeeping, but no one ever showed up or responded with a time. We left with dirty clothes and had to pay for laundering services at our next stop. When you pay $1500 for two nights at a room with washer and dryer, PLEASE provide detergent (or at least be honest that its actually not in the room). A few dollars would fix this, but it completely left a negative feeling for the management.
One more thing...you have to make sure guests understand the steps! We had other guests come up to us in the parking lot talking about the number of steps and the lift. We were there to hike, but the stairs were still an issue for us with heavy bags. You have to navigate steps even if you use the lift. We were not prepared for the stairs! Great view, but a million steps.

September 28, 2026
Rated 5 out of 5 stars

The cluster of properties managed by…

The cluster of properties managed by Frias at the top of Mill and Galena have become our "go to" lodging.

For cycling in September or opening the lifts in November, nobody beats the location.

Just roll down Galena to start your ride or stroll to the Gondola to start the season. I just can't go anywhere else.

The skiing is, of course, legendary. But the cycling is just as good. Especially for a diverse group. Almost all the rides are "Lego Rides" meaning the stronger riders can always add a segment while others do something less demanding and everyone can meet at the Woody Creek Tavern. Perfect!

The staff is always perfect. Checking on line is great. Housekeeping are pros.

Now, the lifts open to start the season in 45 days. Do't put the bikes away just yet!

September 19, 2026
Rated 5 out of 5 stars

Very accommodating and helpful…

Very accommodating and helpful concierge staff. The home was thoroughly cleaned, it was nice that soap and shampoo and conditioner was provided in all the bathrooms. The home was roomy. Appreciated the help with coordinating airport transportation for our group.

September 17, 2026
Rated 5 out of 5 stars

Great trip!

Very professional and easy to work with! I've used them often and always have a great experience!

October 1, 2026
Rated 5 out of 5 stars

Aspen

Very nice room and good location of the hotel. Easy to book and to check in.

September 24, 2026
Rated 5 out of 5 stars

We have utilized Frias properties for…

We have utilized Frias properties for the past several years to find a summer rental in downtown Aspen… they have been excellent! Our unit isn’t an A+ location and is extremely comfortable and well maintained. The staff is exceptional. We had an AC problem and they sent a manager right away to assess and then correct the problem.

August 8, 2026
Rated 5 out of 5 stars

The staff at Frias was great

The staff at Frias was great. From booking to checking in, I had a really positive experience. I called the day before my reservation to confirm my booking and was able to check in early. The room was clean and the amenities were generous. The location of Independence Square in downtown Aspen cannot be beat!

July 8, 2026

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