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Fareshope Reviews 

2,355
•
TrustScore 4.5 out of 5

4.4

Travel Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive, highly knowledgeable, and extremely professional staff members for guiding them through their travel arrangements smoothly. Travelers deeply appreciate the patient, reliable, and friendly assistance provided by agents during urgent last-minute ticket bookings, cancellations, and complicated date changes. However, some people mentioned that cheap flight prices displayed online often changed or increased significantly once they spoke with customer service agents over the phone. Consumers also expressed serious frustration regarding unconfirmed flight bookings, missing tickets, and unexpected extra fees encountered directly at the airport service counters.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising various representatives for their professional... See more

Customer service

Users describe positive interactions with customer service, often praising helpful assistants who resolve... See more

Service

Customers expressed great satisfaction regarding the service, highlighting awesome agents who kept promises... See more

Booking process

Reviewers mention ambiguous feedback about booking process, as some consumers praised helpful agents who made... See more

Price

People report ambiguous experiences with price, as some consumers highlight finding very reasonable rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience booking my flight. It was a last minute booking and thanks to Paul Dawson who called to give me assurances when I felt I couldn't go through. My goodness! that guy moves with... See more

Company replied

Rated 5 out of 5 stars

My experience with Murphy James was exceptional! He was very knowledgeable and was able to answer all of my questions. He also helped me get the best price possible. I would recommend this company and... See more

Rated 5 out of 5 stars

Adrian is confident, honesty and understanding the customers, he was very patiently to hold my ticket. I am looking forward to make business with this company. Thanks you

Company replied

Rated 5 out of 5 stars

I thought i was talking to a Price line agent . The guy Nico was very slick and persistent in his disguise as a Priceline agent and charged $608 for his service in which I had to end up booking my vac... See more

Company details

  1. Travel Agency
  2. also in
  3. Airline Ticket Agency
  4. Flights Search Site
  5. Tour Operator

Written by the company

We are into market catering to a lot of customers by piling memories, joy, and indelible memories. Our aphorism is to give the best go insight to our clients at astounding cost with assistance of our immense organization and experience all through the globe. Our motivation is our clients, whose wants give us will to take them to the farthest piece of the Globe. We offer wings to your fantasies and transform them into reality which remains with you your entire life in recollections. We keep on passing the travel updates, offers, notices and many more information regarding travel. We endorse that everyone should travel once in a year in their desirable budget to their dream destination. We gather our travel experts to support and guide all the passengers and customer, to serve them 24*7 best assistance, with least charges.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.4

All reviews

(2,355)

214 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Just Book a flight

Just Book a flight, they call me for paiement more then wath was advertise. Did the paiement and tord me ticket will be in my email. 30 minute past and they call me back to paie another 145$. The person agent is Kent. A real scam and should not be alowd

October 13, 2026
Unprompted review
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Rated 1 out of 5 stars

HORRIBLE HORRIBLE experience with this…

HORRIBLE HORRIBLE experience with this company. Booked a flight from Winnipeg to Calgary for a very reasonable price. Then received a phone call from Fareshope to let us know this flight and price is not guaranteed. If we want a guaranteed price it would be $550. Original price was $202. If we want to cancel it will cost $175. DON’T USE THIS AGENCY.
Satwinder Sandhu

September 19, 2026
Unprompted review
Fareshope logo

Reply from Fareshope

Dear Brinder-Paul Phangureh,

We sincerely regret that we were unable to meet your expectations with our services.

The fares selected for your tickets were special promotional fares that were subject to airline confirmation. Unfortunately, the airlines did not confirm these fares by the time your booking was completed. As a result, the tickets could not be issued.

If you have any additional information or concerns you would like to share, please feel free to contact our Customer Service team at customerservices@fareshope.com.

Thank you for your understanding.

Regards,
Fareshope

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Rated 5 out of 5 stars

Hi- my name is Kathy s-

Hi- my name is Kathy s-. I’ve had nothing but problems with my booking this trip to turkey . I called and received the most amazing man ,named Trevion - he saved me - he noticed a problem immediately and took over, resolved it ,
He is so professional, kind, compassionate- a good heart - he calmed me done and got my problem resolved . This is truly beyond customer service . Be was a blessing from God . Thank you Trevion . Kathy
Blessings

September 4, 2026
Unprompted review
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