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Company details

  1. Valet Parking Service
  2. also in
  3. Parking Garage
  4. Parking Lot

Information provided by various external sources

Réservez votre place de parking ou souscrivez un abonnement dans plus de 400 parkings en France et en Belgique


Contact info

1.6

Bad

TrustScore 1.5 out of 5

110 reviews

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1-star

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1.6

All reviews

(110)

34 reviews in the last 12 months

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Rated 1 out of 5 stars

Double payment - no refund

On June 28, 2026, I paid for parking at the parking meter at the Cammerpoorte parking lot in Antwerp (10:25 a.m.). The amount was 52 €. When I exited, a message appeared stating that the amount had not been paid.
At the time, I thought there must have been an error during the payment, so I paid again. I have a receipt for the second payment (10:32 a.m.). I was then able to exit.

I sent several Emails to customers support, but no response.

June 28, 2026
Unprompted review
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Rated 1 out of 5 stars

Misleading 30% Discount – We Paid More Than the Regular Price

They said that if you book through them, you get a 30% discount. We paid €19.20 for 24 hours, but when we arrived at the parking lot, we saw that the regular price for 24 hours was only €15.20. So booking through them actually cost us more instead of giving us a discount.
Ils ont affirmé que si vous réservez par leur intermédiaire, vous bénéficiez d'une réduction de 30 %. Nous avons payé 19,20 € pour 24 heures, mais en arrivant au parking, nous avons constaté que le tarif normal pour 24 heures n'était que de 15,20 €. Réserver par leur intermédiaire nous a donc coûté plus cher au lieu de nous faire bénéficier d'une réduction.

Ze zeiden dat je 30% korting krijgt als je via hen boekt. Wij betaalden €19,20 voor 24 uur, maar toen we bij de parkeerplaats aankwamen, zagen we dat het normale tarief voor 24 uur slechts €15,20 was. Via hen boeken was dus juist duurder in plaats van goedkoper.

Sie haben gesagt, dass man 30 % Rabatt bekommt, wenn man über sie bucht. Wir haben 19,20 € für 24 Stunden bezahlt, aber als wir am Parkplatz ankamen, sahen wir, dass der reguläre Preis für 24 Stunden nur 15,20 € betrug. Die Buchung über sie war also teurer, anstatt uns einen Rabatt zu geben.

June 27, 2026
Unprompted review
Rated 1 out of 5 stars

Code didn't work, Horrible complaint process

I prepaid 35 euros in Blois France. The code they sent to me did not open the gate so I had to pay again. Their contact information is extremely difficult to navigate and try as I might I kept getting error messages. I will never use this company again.

November 4, 2025
Unprompted review
Rated 1 out of 5 stars

I parked at Disneyland Paris train…

I parked at Disneyland Paris train station with a prepaid booking. My booking ran until 2330 on October 27, but despite leaving the car park nearly 45 minutes before this time, I was charged an extra €19.30, and have had no response to my request for a refund. I'll remember to avoid this criminal company in future

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible experience – avoid this parking garage, especially with foreign plates!

We parked here in March with our German license plate, and the system failed to recognize our car. As a result, we were charged €18.30 for a stay of only two hours.

The system incorrectly registered our entry as the day before, meaning we were billed for someone else’s parking time. Despite providing proof (including the original ticket), we’ve been trying to get our money back for months, with zero success.

Customer service is non-existent – they don’t respond to emails and are refusing to refund the overcharge.

If you have a foreign number plate, do yourself a favor and avoid this place. Not worth the risk or frustration.

March 14, 2025
Unprompted review
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