DIY Awards Reviews 

7,891
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional craftsmanship, stunning appearance, and superior quality of their custom awards and plaques. People find the online ordering process incredibly smooth and straightforward, making it remarkably simple to design personalized gifts for special events. Additionally, consumers are extremely impressed by the prompt delivery service, noting that packages regularly arrive securely padded and well ahead of anticipated dates. Reviewers also deeply value the helpful customer support and the convenient opportunity to inspect digital proofs to guarantee everything looks completely flawless before production.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing satisfaction with the stunning quality, beautiful... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction over the gorgeous crystal... See more

Order

Users describe positive interactions with order, highlighting that ordering is simple and orders are... See more

Service

Clients share positive opinions on service, frequently praising prompt order processing, reliable follow-ups,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that orders arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website was very easy to navigate. The products were also very easy to edit and customize. The company was very responsive to editing and approving proofs. Our orders were processed quickly from... See more

Company replied

Rated 5 out of 5 stars

This is the third year that we have ordered our year end trophies honoring our successful home sales associates. We have never been disappointed in the beauty and uniqueness of the trophies. There ar... See more

Company replied

Rated 5 out of 5 stars

Wow! Received the 12” Crystal Shield Award today for our retiring supervisor and it looks amazing! It arrived on time, the ease of use of the website was impressive and we love the final product. We... See more

Company replied

Rated 5 out of 5 stars

I provided a layout that I wanted, on the product that I wanted and with the modifications from the sample to reflect the award I quickly received a proof and when I submitted a couple of amendments... See more

Company replied



Company details

  1. Trophy Shop
  2. also in
  3. Art Supply Store

Written by the company

DIY Awards is an online trophy store which offers customers a better & informed award buying experience. You can easily relate the generic crystal awards and plaques to your specific recognition need with our extensive online samples. The recognition award ideas are categorized by recognition occasions as well as professions for easy browsing: employee recognition, years of service celebration, retirement plaques and awards, outstanding sales achievement, teachers awards, pastor appreciation gifts, military plaques, police plaques, etc.

Written by the company

Exclusive Designs
Make it unique! Extensive award ideas and samples designed by the award experts.
Free Engraving
Make it personal! Free deep-etch engraving across all our award and plaque offerings.
Signature Color Fill
Make it special! Signature color fill accents that help your crystal award stand out from the crowd.
Faster Delivery
Get it in time! Standard 5 biz day service. Rush service with 48-72 hours nationwide delivery.

Contact info

5.0

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(7,891)

282 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy.

Quick and easy.

September 24, 2026
DIY Awards logo

Reply from DIY Awards

We're pleased to hear everything was quick and easy. Thank you for your feedback!

— DIY Awards Team

Rated 5 out of 5 stars

Expectations Met

Company was easy to communicate with and very responsive and was able to accomodate our changes for the artwork quickly and easily. Received our order 4 days early and it was exactly how we ordered, colors and all. Would recommend.

October 8, 2026
DIY Awards logo

Reply from DIY Awards

Thank you for sharing your experience!

We're pleased to hear our team was responsive and made the artwork revisions quick and easy. It's also great to know the finished product turned out exactly as requested and arrived ahead of schedule.

We truly appreciate your recommendation!

— DIY Awards Team

Rated 5 out of 5 stars

easy to order & quick turnaround

easy to order & quick turnaround! Everyone is very helpful & kind to speak with via email.

September 18, 2026
DIY Awards logo

Reply from DIY Awards

Thank you for your kind feedback!

We're pleased to hear the ordering process was easy and the turnaround was quick. It's especially nice to know our team was helpful.

— DIY Awards Team

Rated 5 out of 5 stars

Great product…

Great product…. On time delivery… thank you!!

October 2, 2026
DIY Awards logo

Reply from DIY Awards

We're pleased to hear you were happy with the product and that everything arrived right on time. Thank you for your kind feedback!

— DIY Awards Team

Rated 5 out of 5 stars

Excellent and efficient

I have been ordering from DIY Awards for the last 3 years, and every year is such a great experience. Their attention to detail is outstanding, and their communication with the client is always very timely. I highly recommend them!

October 1, 2026
DIY Awards logo

Reply from DIY Awards

We truly appreciate your trust in our team over the past three years!

We're pleased to hear that our attention to detail and timely communication have consistently made each year's experience a great one. Your recommendation means a great deal to us!

— DIY Awards Team

Rated 5 out of 5 stars

DIY Awards is easy to work with

DIY Awards is easy to work with. The quality of the product is excellent. They respond quickly, and I received my orders quick.

September 26, 2026
DIY Awards logo

Reply from DIY Awards

Thank you for sharing your experience!

We're pleased to hear our team was easy to work with and responded quickly. It's also great to know the product quality was excellent and everything arrived quickly.

— DIY Awards Team

Rated 5 out of 5 stars

It came out exactly how I wanted to…

It came out exactly how I wanted to look. The Representative that assisted me with a few adjustments were very knowledgeable of what I requested.

September 26, 2026
DIY Awards logo

Reply from DIY Awards

Thank you for sharing your experience!

We're pleased to hear the finished product turned out exactly as you wanted. It's also great to know our team was knowledgeable and helpful along the way.

— DIY Awards Team

Rated 5 out of 5 stars

This is the second product that I've…


This is the second product that I've ordered from you, and you have done an amazing job.
From the product itself to the shipping time frame, everything has been great.

September 26, 2026
DIY Awards logo

Reply from DIY Awards

Thank you for choosing DIY Awards again!

We're pleased to hear you had a great experience, from the quality of the product to the timely delivery. We truly appreciate your continued trust!

— DIY Awards Team

Rated 5 out of 5 stars

Overall Easy to use

The tools and options for personalizing awards are very decent and easy to use. the ordering process is very simple and the artwork proofing was quick and accurate. Overall experience was Excellent

September 18, 2026
DIY Awards logo

Reply from DIY Awards

Thank you for sharing your experience!

We're pleased to hear the customization and ordering process was easy to use, and that the artwork proof was completed quickly and accurately. It's great to know you had an excellent overall experience.

— DIY Awards Team

Rated 5 out of 5 stars

I ordered late and what cutting close…

I ordered late and what cutting close to the needed date. Product came in 3 days early and was beautiful. Highly recommend.

September 16, 2026
DIY Awards logo

Reply from DIY Awards

Thank you for sharing your experience!

We're pleased to hear your order arrived ahead of schedule and that the finished product turned out beautifully. We truly appreciate your recommendation!

— DIY Awards Team

Rated 5 out of 5 stars

Awards were perfect as always

Awards were perfect as always. Very dependable company and fast order processing.

September 14, 2026
DIY Awards logo

Reply from DIY Awards

We're pleased to hear the awards have consistently met your expectations and that our team has been dependable and efficient.

We really appreciate your feedback!

— DIY Awards Team

Rated 5 out of 5 stars

The quality of the product is…Amazing.

The quality of the product is absolutely amazing. Plus the production and shipping time was fast and reasonable. Thank you!!

September 14, 2026
DIY Awards logo

Reply from DIY Awards

Thank you for sharing your experience!

We're pleased to hear you were impressed with the quality of the finished product and that everything moved quickly through production and shipping.

Your kind words mean a lot to our team!

— DIY Awards Team

Rated 5 out of 5 stars

Amazing!!!!

September 16, 2026
DIY Awards logo

Reply from DIY Awards

We're pleased to hear it was amazing! Thank you for sharing your experience!

— DIY Awards Team

Rated 5 out of 5 stars
DIY Awards logo

Reply from DIY Awards

Thank you for your continued trust!

We're pleased to know we've consistently delivered the quality and service you expect. We truly appreciate your support!

— DIY Awards Team

Rated 5 out of 5 stars

AWESOME!

AWESOME!! From the start of the process to the completion I was well informed of the work DIY does. I was pleased with the plaque and the recipient of the plaque as well.

September 8, 2026
DIY Awards logo

Reply from DIY Awards

Thank you for your kind review!

We're pleased to hear you were kept well informed throughout the process, and it's especially rewarding to know the finished plaque was so well received by both you and the recipient.

We truly appreciate your feedback!

— DIY Awards Team

Rated 5 out of 5 stars

I found it very easy and satifying…

I found it very easy and satifying commuicating with the staff and was more than satified with the speed in which my order was completed and delivered.

September 7, 2026
DIY Awards logo

Reply from DIY Awards

Thank you for your kind review!

We're pleased to hear the ordering process was easy and communication with our team went smoothly. It's also great to know your order was completed and delivered so quickly.

— DIY Awards Team

Rated 5 out of 5 stars

Excellence from start to finish

Clear instructions and process for ordering.
Excellent customer service.

September 9, 2026
DIY Awards logo

Reply from DIY Awards

Thank you for your feedback!

We're pleased to hear the ordering process was clear and straightforward, and that our team was helpful along the way.

— DIY Awards Team

Rated 5 out of 5 stars

Easy to use website to customize…

Easy to use website to customize awards. Good looking product that shipped promptly.

September 7, 2026
DIY Awards logo

Reply from DIY Awards

Thank you for your feedback!

We're pleased to hear our website was easy to use and that the finished product turned out well. It's also great to know your order shipped promptly.

— DIY Awards Team

Rated 5 out of 5 stars

Very Satisfied!

Product was exactly as advertised and shipping was fast. Product arrived very secure in a padded box so the award would not break. I will order from them again and tell other to as well.

November 28, 2025
DIY Awards logo

Reply from DIY Awards

Thank you for your thoughtful review!

We're pleased to hear the award arrived quickly and met your expectations. We truly appreciate your recommendation and look forward to working with you again.

— DIY Awards Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look