Prompt delivery, follow up I had difficulty deciphering instructions for awhile. Now I have worked it out comfortable as J live alone do not know if snoring has stopped!!!! Oly told when sharing... See more
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Review summary
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Pillow looks very interesting. For a side sleeper who's had two total reversal shoulder replacements, I'm very anxious to see if your claims are true. I think you could make it easier to decline all... See more
Company replied
There were to many upgrades offered after the purchase of the pillow, and The sale was supposed to be all day, but once I clicked in it said I had 15 min. which felt like a scam or scare tactic. I did... See more
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The benefits and functionality of the product and the available accessories were very clearly explained and the deep discounts are very generous. The website and pages were very clear and well-presen... See more
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Company details
About Derila Pillow
Written by the company
EXPERIENCE TRULY LUXURIOUS AND RESTFUL SLEEP
Whether it's neck and back pain in the morning, snoring, or just poor quality sleep, Derila is the bedroom upgrade that helped thousands reclaim and uplift their night time rest. Derila is designed to adapt to your body’s natural shape, offering the perfect support for a deep, restful sleep.
Derila’s ergonomic design adapts to your body for personalized comfort, providing restful sleep. With advanced memory foam, it contours to your neck and spine, promoting proper alignment and reducing pressure points. No matter your sleep position, Derila ensures optimal support, helping you wake up refreshed.
Great For All Sleeping Positions
Neck & Head Alignment
Helps With Snoring
CertiPUR Certified Memory
Foam Tech
DESIGNED FOR UNINTERRUPTED SLEEP
Tired of rolling from side to side on that old shattered pillow the whole night? Exhausted from a stiff neck that keeps you awake till sunrise? Derila helps your body relax, brings unmatched comfort and peaceful sleep that lasts the whole night.
ONE OF A KIND
Derila is the culmination of years of development to create one of the most technically advanced ergonomic memory foam pillows on the market. However, all masterpieces have their cheap imitations. Get the genuine Derila Pillow on their official website.
GET THE ORIGINAL DERILA HERE
Useful Links
Shop Derila Now Track Your Order FAQ Contact UsContact info
United States
- +1 (609) 318-3319
- derila.com
4.1
Great
46K reviews
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Just don’t like the continuous offers…
Just don’t like the continuous offers after
October 14, 2026
Unprompted review
I don't have the pillow yet
I don't have the pillow yet, when I receive i will give it a thumb up if it works for me.
October 14, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Derila Pillow
Hi Grady,
I appreciate you sharing your thoughts and suggestion about including everything in the price. Feedback like this is very useful when we look at how to make our offers clearer and the overall experience smoother for our customers.
Best regards,
Joan Torres
Derila Customer Care Manager
I have had about a dozen pillows over…
I have had about a dozen pillows over the years and none of them have given me relief for the pain in my neck and shoulders that I suffer with 24/7. I just wanted to at least try the Derila pillow because construction, shape, and etc. are totally different than anything I've ever used before. Nothing ventured, nothing gained. Thank you.
October 14, 2026
Unprompted review
Reply from Derila Pillow
Hi Carol,
Thank you for sharing your experience and for giving Derila a try after so many other pillows. It is wonderful to hear that the unique design is making a difference for your neck and shoulder pain. Your kind words and trust mean a lot.
Warm regards,
Joan Torres
Derila Customer Care Manager
Easy ordering
It was very easy to order. I'm looking forward to trying this pillow because most of the pillows I have been using are making my neck sore. I receive emails for their products.
October 14, 2026
Unprompted review
Reply from Derila Pillow
Hi Doris,
Thank you for sharing your experience with ordering from us and for your kind words. I’m really glad to hear the process was easy for you and that you’re looking forward to trying your new pillow. I hope it brings you the comfort and neck support you’ve been looking for.
Warm regards,
Joan Torres
Derila Customer Care Manager
Reply from Derila Pillow
Hi Rhonda,
Thank you for sharing your experience. I'm glad to hear that you found the ordering process easy and the information provided helpful.
Best regards,
Joan Torres
Derila Customer Care Manager
Thank You very mutch
October 14, 2026
Unprompted review
Reply from Derila Pillow
Hi Terje,
Thank you very much for your kind words and for taking the time to share your experience with Derila. It’s wonderful to know you’re happy with us.
Warm regards,
Joan Torres
Derila Customer Care Manager
Looks like it could be a great help
Looks like it could be a great help, but too many additional offers are pushed;
October 14, 2026
Unprompted review
Reply from Derila Pillow
Hi Tim,
I’m glad to hear the product looks like it could be a great help for you. I also appreciate you pointing out how the additional offers during the process came across, and I can understand how that might have felt a bit too much. I’ll make sure your comments are shared with the team as we continue reviewing how and when we present these options.
Best regards,
Joan Torres
Derila Customer Care Manager
Fast and easy ordering
October 14, 2026
Unprompted review
Reply from Derila Pillow
Hi Gumersindo,
Thank you for sharing your experience. I’m glad to hear that the ordering process was fast and easy for you, as we work hard to keep things simple and straightforward.
We really appreciate you taking a moment to leave this review.
Best regards,
Joan Torres
Derila Customer Care Manager
Reply from Derila Pillow
Hi Nick,
Thank you for sharing your experience and for recommending Derila. I’m really glad to hear that everything went so well for you.
Best regards,
Joan Torres
Derila Customer Care Manager
Reply from Derila Pillow
Hi Kaustav,
Thank you for sharing your experience. I’m really glad to hear everything went well and that you had a good experience with Derila.
Warm regards,
Joan Torres
Derila Customer Care Manager
Easy and can't wait to get it
October 14, 2026
Unprompted review
Reply from Derila Pillow
Hi Ricky,
Thank you for sharing your experience; it’s great to hear everything went smoothly and that you’re excited for your Derila to arrive. I hope it brings you all the comfort and rest you’re looking for.
Best regards,
Joan Torres
Derila Customer Care Manager
Better Night's Sleep
The pillow hasn't stopped my snoring but it's given me a more comfortable night's sleep.
October 14, 2026
Reply from Derila Pillow
Hi Gordon,
I’m glad to hear that you’re enjoying a more comfortable night’s sleep with your Derila pillow. I really appreciate you sharing your experience, as it’s helpful for others who may be considering giving it a try.
Thank you for choosing Derila.
Best regards,
Joan Torres
Derila Customer Care Manager
Website is easy to navigate
Website is easy to navigate. All the add on offers are a little much.
October 14, 2026
Unprompted review
Reply from Derila Pillow
Hi Mike,
I’m glad to hear you found the website easy to navigate, and I appreciate you sharing your thoughts about the add-on offers during checkout. Your perspective is helpful, and I’ll make sure your comments are passed along to the team as we continue reviewing the overall ordering experience.
Best regards,
Joan Torres
Derila Customer Care Manager
Buying a pillow slip was such a good…
Buying a pillow slip was such a good experience that it raised the one star rating I gave trying to wade through a shitload of, “… but wait! How about this, no? Then this, then this, then this? No just the pillow!
October 14, 2026
Unprompted review
Reply from Derila Pillow
Hi Michael,
I understand why having to click through so many additional offers when you just wanted the pillow could feel overwhelming, even if you were ultimately happy with the pillow slip itself. I appreciate you explaining how this came across from your point of view, as it helps me better see how the checkout flow can feel in practice, not just in theory.
I have already sent you a request for a bit more information through Trustpilot’s private messaging, and if you could reply there, I will personally review your case in more detail. You can also get in touch with me via our official contact page at https://derila.com/contact-2; please use the subject line “Trustpilot - Derila” and mention your Trustpilot review so I can quickly identify and prioritise your message.
Kind regards,
Joan Torres
Derila Customer Care Manager
I made a mistake while ordering a…
I made a mistake while ordering a pillow case so paid your company $40.00 extra !!
I did send a note to Justine but no response
August 25, 2026
Unprompted review
Reply from Derila Pillow
Hi Pam,
I appreciate you sharing what happened with your order, and I can understand why being charged extra due to a mistake during checkout feels frustrating, especially when you were expecting a reply to your message. If you still need help reviewing what was charged or adjusting your order, the best way to get this looked into is by reaching out to our customer service team directly through this form: https://derila.com/contact-2.
Best regards,
Joan Torres
Derila Customer Care Manager
Easyandsimple
October 14, 2026
Unprompted review
Reply from Derila Pillow
Hi Kenneth,
Thank you for sharing your experience. I’m glad to hear that everything felt easy and simple for you when using Derila.
Best regards,
Joan Torres
Derila Customer Care Manager
Just being able to navigate.
October 14, 2026
Unprompted review
Reply from Derila Pillow
Hi Rufus,
Thank you for sharing your experience. I’m glad to hear that navigating your journey with Derila has been smooth for you.
We truly appreciate you taking a moment to leave this feedback.
Best regards,
Joan Torres
Derila Customer Care Manager
It is cool at night
It is cool at night, packs pretty well, and supports my head and neck.
October 13, 2026
Unprompted review
Reply from Derila Pillow
Hi Katjhryn,
Thank you for sharing your experience with Derila. I’m really glad to hear that you’re enjoying the cool feel at night and that the pillow packs well while still giving your head and neck the support you need.
Best regards,
Joan Torres
Derila Customer Care Manager
Cannot hardly wait for the items rock
Cannot hardly wait for the items rock
Come in. Please fix your order in apparatus.
October 9, 2026
Unprompted review
Reply from Derila Pillow
Hi Williane,
I really appreciate you sharing your excitement about receiving your items, and I understand you’re hoping everything with your order is correctly arranged. If you notice anything that doesn’t look right with your order details, our customer service team will be happy to take a closer look and assist you through our contact page at https://derila.com/contact-2.
Best regards,
Joan Torres
Derila Customer Care Manager
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