CDS Home Services Reviews 

2,911
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I love having NOT to be home when they come, I trust them to do their job and not wander around, they put my gate back like they found it. They are always very professional and very courteous. I've... See more

Rated 5 out of 5 stars

What made our experience with CDS Home Services was the patience of the office personnel in working with scheduling the many steps to get everyone where they needed to be at the right time, including... See more

Rated 5 out of 5 stars

Your service professional was very responsive. He not only serviced my generator but also alerted me to other issues. He was the only one who fixed the remote controller — after 20 years in which eac... See more

Company replied

Rated 5 out of 5 stars

Everything was accomplished in a straight forward manner; owners requirements were requested and adhered to. Job was complicated by having to tie into three 200 amp service panels but the job was fin... See more

Company details

  1. Electrician
  2. also in
  3. Handyman

Information provided by various external sources

CDS Home Services is the mid-Atlantic area's leader in sales, service and installation of Generac and GE brand automatic home standby generators. With over 6,500 installations, we have the knowledge and experience to do the job right. We also offer all manner of residential electrical services for the home.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(2,911)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

Top Notch

I love having NOT to be home when they come, I trust them to do their job and not wander around, they put my gate back like they found it. They are always very professional and very courteous. I've never had any trouble

October 11, 2026
Rated 5 out of 5 stars

Customer service

Great customer service especially response time when a question was presented during the entire 4 - 5 month experience

September 22, 2026
Rated 5 out of 5 stars

What made our experience with CDS Home…

What made our experience with CDS Home Services was the patience of the office personnel in working with scheduling the many steps to get everyone where they needed to be at the right time, including the homeowners. Whew! Not an easy task.

March 24, 2026
Rated 1 out of 5 stars

Irresponsible Driving

Company van with registration T3 CDS, driving over 80mph in a national speed limit zone and tailgating cars in front. Very unprofessional and not a good image of your brand.

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

We have had a generator for more than…

We have had a generator for more than 20 years. CDS has always performed top notch service until this weekend. We had a major power failure in our area on Saturday. The generator came on but did not transfer power. We called the emergency number. The message said they were off and would be back on Monday. Really?? We called again Sunday morning and received a number to contact. Great! We left a message and were contacted within 20 minutes. Instead of coming out, they told my husband how to take a panel off and flip a button. When that didn’t work, he said it “sounded” like we need a part he doesn’t have and we would have to wait until Wednesday for service. UNBELIEVABLE! We told him we were a customer for more than 20 years and would appreciate it if he came out. He said he was 2 hours away and he would have to pay him for his trip. We get yearly service and the only person who can come out is 2 hours away in 90 degree heat and we have no water?? Reconsider before you use them.

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

Final inspectionTechnician arrived with notice and in a…

Technician arrived with notice and in a timely manner and was very courteous

February 10, 2026
CDS Home Services logo

Reply from CDS Home Services

Thank you so much for your kind review!

We’re so glad to hear that your technician arrived on time, communicated in advance, and provided courteous service. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Every representative was professional…

Every representative was professional and left our property like it was before they got here
I will recommend you to all of my friends

February 10, 2026
CDS Home Services logo

Reply from CDS Home Services

We’re thrilled to hear that every member of our team was professional and respectful of your property. Leaving your home just as we found it is very important to us, so that means a lot.

And your recommendation to friends is the highest compliment we could receive — we truly appreciate your support! If you ever need anything in the future, we’re just a call away.

Rated 5 out of 5 stars

Absolutely outstanding service from…

Absolutely outstanding service from start to finish. Highly recommend!

February 10, 2026
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Reply from CDS Home Services

We’re truly grateful for your kind words and are so happy to hear you had an outstanding experience from start to finish. That’s exactly what we strive for with every customer.

We sincerely appreciate the recommendation and look forward to being here for you anytime you need us!

Rated 5 out of 5 stars

From start to finish this job ran…

From start to finish this job ran smoothly and was handled professionally!

February 10, 2026
CDS Home Services logo

Reply from CDS Home Services

We truly appreciate you taking the time to share your feedback and are always here if you need anything in the future!

Rated 5 out of 5 stars

CDS has been helpful in making my decisions, thumbs up.

CDS has been helpful in making my decision with my in-home Generator. The employees went beyond their duties to make me feel comfortable in making my decision. All questions were answered all work was done with care and at any time I could reach out with any questions or concerns. I recommend this company highly without any RESERVATION. Thumbs up.

February 10, 2026
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Reply from CDS Home Services

Thank you so much for this incredible review!

We’re truly honored that you trusted CDS with your in-home generator decision. Making sure our customers feel comfortable, informed, and confident every step of the way is extremely important to us. We’re so glad our team was able to answer all of your questions and complete the work with care and professionalism.

Your recommendation “without any reservation” means the world to us — and we absolutely love the thumbs up! 👍

Rated 5 out of 5 stars

Good responsiveness from phone agents…

Good responsiveness from phone agents and installation technicians did a professional job.

February 10, 2026
CDS Home Services logo

Reply from CDS Home Services

Thank you for sharing your feedback!

We’re glad to hear our phone agents were responsive and that the installation team delivered a professional job. Providing smooth communication and quality service is exactly what we strive for, and we appreciate you taking the time to recognize it.

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