CASETiFY Reviews 

Return customer! Love your products! Hopefully this ships quickly! 🙏🏼

Website is amazing, works so well, and the customisation of the cases is so cool. Would definitely be coming back again soon.

Cute custome cashing

The shipping process is disappointingly slow. I placed my order on October 11, and it is still showing as “On Hold” with no shipping updates. I expected faster order processing, especially considering the price of the product. I hope CASETiFY can improve its shipping efficiency and provide clearer updates to customers.

Was sent the wrong case .. first time it’s ever happened

I feel great when I grap this phone case. Also, permanent protection is good to me. PLUS I love Gorgeous design!!!

Pretty products but lousy customer service. You sent me something different than what I ordered and one month later I still have not heard back from your customer service . No contact number , just BOTS no humans … sucks royally . You advertise 💯 % satisfaction but then don’t follow through so that’s really disappointing. Also , your site is ridiculously weird to navigate . It’s slow and bugs out and just isn’t up to date which is strange because you are promoting cool modern fun stuff …why not hire a similar level web design team who can update your site ??? It’s 2026 but your site feels like the early days of tech development… just saying … there’s a big disconnect …. As far as quality of the products go , good but there’s also a hefty price to pay especially when converting from US to CD currency , taxes and shipping . I don’t mind paying the hefty price for what I want but the least you can do is send me the item I ordered and have some humans answering a phone …. I’m not a business guru but isn’t it worth keeping the customers you aquire ? Thank you

The process seemed easy enough but I wanted to buy the custom image case with one picture covering the whole case. I could not figure it out.

Collaboration products may be excluded from warranty coverage and returns or exchanges. However, that does not mean you can send me a defective product.

It is really good

Everything is the best. 😍

Super easy to use your website and put in all my information. I know that your quality of products are fantastic since not only myself and other people use them already!

I’ve been using Casetify iPhone covers for the past 5–6 years. The last three times I’ve upgraded to a new iPhone, I received the maximum trade-in value because my phone stayed in pristine condition—and believe me, I drop my phone all the time. Their covers are extremely durable, highly protective, and offer an incredible variety of styles for everyone.

The website glitched about three times when I was trying to place my order and when the order finally did go through and showed up, it was the wrong phone case and for a phone that I don’t even own. Trying to figure out how to make a return, don’t expect to get any contact with a real person and anticipate wasting a lot of your time trying to figure it all out. Then when you do hear back be prepared to get a list of all the rules that you have to follow to return something, including a reminder that you’re responsible for all the fees. I thought I’d go out on a limb and try something new with the purchase of this case. Never again! The customer service is horrible.

Casetify refused to print my custom photo twice. I downloaded a photo of car with no copyrights and they refused to print it. I have previously bought a custom case and it turned out great but I'm really unhappy with their service this time.