CarShield Reviews 

Basically got scammed out of 7 months worth of payments paying the gold membership, my truck has been in the shop for over a month now, submitted my documents over a week ago, and they tell me today I got denied. I thought it was funny they didn’t review my documents until after another payment goes through. Saying I need 3 service records for transmission at 150k miles and I’m not even at 150k miles. It would’ve been cheaper to pay the damages upright than paying for this garbage

Thorough, Reliable & Highly Professional

CarShield has taken care of me since the start of my contract. Quick and reliable service. Today I had to cancel my contract because I purchased a new truck. Customer service was awesome, took care of my needs and answered all of my questions and concerns. If I could give 10 stars I most certainly would.CarShield will be my go -to should I ever need additional coverage. Thank you CarShield.

My mechanic was pleased with the speed at which he was paid. This is my first time using carshield and I was happy with the ease of filing a claim and the speed that CarShield ok'ed the services needed to repair my vehicle.

I called in to update my credit card number for my account. I had to wait maybe 3-4 minutes but once answered, the call was very quick and easy to complete, only took about a minute.

I received conflicting coverage information from two agents. First was before I took my truck in for repairs and the second after my truck was in repair. The conflicting information was regarding my 3 month status for the reduced out of pocket costs.

The people were all over all good

Don't bother paying them for a protection service for your vehicle, they pay only a fraction of what the repairs are. They shop for after market parts, which most garages do not allow outside parts because of warranty issues. They will not give you their claim in writing, only verbally over the phone. Total sham, not worth the monthly rate they charge for "coverage". After their deductible of $250, they paid $44 on a $1000 repair.

It was not good at all. First off after giving the dispatcher my exact location she sent him to my home address, then when he finally got there the car had to be towed and he towed it to the wrong location. Just luckily he was able to go back and pick the car up and deliver to the address he was given the first time. Then my mechanic had to jump through entirely too many hoops to even get authorization. Then after receiving that was told it would be 14 days before he would get paid. So I canceled the claim and paid him myself. All this after paying my premiums on time every month. I’m am very dissatisfied with your services. I would not recommend you to anyone.

Everything was great except one of your reps said I had to pay $17 more. My original quote from another place was $103 higher that where I went. I think I was overcharged by your rep. But I paid the $17. It seemed unfair to me, but this is the first time that has happened to me. Satisfied...BUT NOT TOTALLY.
It seemed a tiny bit unreasonable...Thank You

the claims department have a lousy customer service

My car has been at the shop for over a week and i’m still waiting on the people (the adjuster) to approve my claim.

Great people great products great service

Great services , on time and quality

I have carshield and there's a problem with my engine, carshield is giving g me the hardest time to approve the claim asking for 18 months worth of maintenance and receipts. I did most of my maintenance and I was not counting on this to be asked for or to be kept for records. How could you ask for so much information dating back to 18 months it's pretty obvious that you're not trying to help me and you're making it almost impossible. I will not recommend a company that takes your money every month and then use a contract to deny your claim, diagnose charges are also not covered so you still have to pay a bunch of money at the end. I hate scammers that are so quick to take your payment but wjeb you need them the most they turn their back on you.

Sadly, they were quick to take my money every month, almost at midnight plus one minute on the due date. I have a high mileage 17 RAM, and was told I had bumper to bumper, drive train and engine coverage, silver level. Best i could get at 180k miles. Had the truck serviced 2x and paid through the nice because my coverage didn't cover that. I called today to see if engine issues (electronic throttle body sensors) were covered, they weren't. Frustrated? ABSOLUTELY! Paid for almost a year + every month for no coverage. Then when I asked how much I was paying every month they had the audacity to ask what i planned on doing if i lost an engine or drive train. So, i politely told him that i would pay for everything i have been paying for already because car shield isn't covering anything anyway. So I've cancelled my contact and I'll pocket the 129.00 per month and hope to get my truck back to and running

Customer service was great answering a question I had, very friendly and professional.

Excellent professional customer service 👏