Camplify Reviews 

13,323
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,337 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the online platform exceptionally easy to navigate and appreciate the straightforward booking process. People frequently mention that the campervans are clean, well-equipped, and very comfortable for weekend trips. Consumers also praise the staff and vehicle owners for being extremely helpful and providing thorough handovers. However, some reviewers were not happy with vehicle conditions, noting unexpected mechanical problems, insufficient heating, or maintenance issues. A few other people also felt that certain listings lacked proper verification or reliable support when booking complications arose.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting that the booking process is straightforward and... See more

Booking process

Users describe ambiguous interactions with booking process, as many reviewers highlight a very simple,... See more

Service

Reviewers highlight positive aspects of service, noting that staff go above and beyond to ensure a smooth and... See more

Product

Reviewers mention positive feedback about product, noting that the vehicles are well-maintained, feature... See more

Staff

Clients share positive opinions on staff, frequently highlighting thorough handovers and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was easy, it offers a competative option instead of using big companies campers. Easy to book and navigate the website. Not a huge deal but the insurance levie, admin fee etc were a little unexp... See more

Company replied

Rated 4 out of 5 stars

The people running this are awesome and we are sure most van owners are excellent. We had a bad experience with our first van owner (they accepted the booking without answering questions and then were... See more

Company replied

Rated 4 out of 5 stars

We hired a camper van (Sunset Chaser) from Gary at West Malling for our 5 day trip to this years F1 British GP at Silverstone in July. It was quite a large vehicle which my daughter found easy to... See more

Company replied

Rated 4 out of 5 stars

User experience System is easy to use but i wish you could make payments or give the option of additional deposit rather than the percentage or the full amount. I was told years ago that you were in... See more

Company replied


Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 647333962

  1. Recreational Vehicle Rental Agency

Written by the company

Camplify is a leading peer-to-peer digital marketplace platform safely connecting RV owners to hirers. We proudly offer the widest variety of caravans, campervans and motorhomes available across Australia, New Zealand, UK and Spain. We're on a mission to become the world’s largest and most trusted caravan & campervan sharing community making ‘van life’ accessible to all.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(13,323)

1,273 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wally B is Brilliant!!

We had such a wonderful trip away in Wally B. He was just the right size for our needs, and towing him was a breeze. Kev was amazing at showing us the ins and outs of the van, and set up and pack down was so easy. We can’t wait to hire him again and set off on another adventure!

October 8, 2026
Unprompted review
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Reply from Camplify

What a wonderful trip to hear about! We’re so glad Wally B was the perfect fit and that Kev made the handover, set-up and pack-down such a breeze. We can’t wait to help you plan your next adventure with him!

Rated 3 out of 5 stars

The booking went well, paying a bit less fluently

The booking went well, very good. Making it final was a bit more work. Confirmation codes were not delivered to my phone. When i used another number on another phone it went ok. But it took me more time than i had hoped for.

September 21, 2026
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Reply from Camplify

Thank you for sharing your experience and glad the booking ultimately went through smoothly! We’re sorry for the extra time spent due to the confirmation code delivery issue, and we’ve flagged this feedback to our customer support team to help improve the verification process. We appreciate your patience and hope your next booking is quicker and easier!

Rated 5 out of 5 stars

Easy to use...

Easy to use...

September 20, 2026
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Reply from Camplify

Thank you for the kind feedback! We’re glad you found the platform easy to use. We hope to welcome you back again soon!

Rated 5 out of 5 stars

So easy to make booking

So easy to make booking, communication spot on

August 22, 2026
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Reply from Camplify

Thank you for the great feedback! We’re so glad the booking process and communication were both spot on. We hope to welcome you back again soon!

Rated 5 out of 5 stars

Had an exceptional campervan rental…

Had an exceptional campervan rental experience from WA Camper Rentals through Camplify. The Renault Jayco was great and drove very well. No issues and collection and drop-off were very easy. Highly recommended

October 8, 2026
Unprompted review
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Reply from Camplify

What a fantastic experience to hear about! We’re delighted the Renault Jayco drove well and that collection and drop-off with WA Camper Rentals were hassle-free. Thank you for the high recommendation – we hope to host you again soon!

Rated 5 out of 5 stars

Well structured and complete listings

It was really easy to find a camper fit for our needs, since we could select specific requirements we had and find options close to where we'd be picking up from. Also appreciate extra guarantees of the platform for exra insurance.

September 15, 2026
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Reply from Camplify

Thank you for this great feedback! We’re so glad the search filters helped you find the right camper nearby, and that the added insurance guarantees gave you extra peace of mind. We hope to welcome you back for your next trip!

Rated 5 out of 5 stars

Great host

Very helpful and easy to contact

September 21, 2026
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Reply from Camplify

Thank you for the great feedback! We’re glad you found the process helpful and easy to get in touch. We hope to welcome you back again soon!

Rated 5 out of 5 stars

I had a great first time experience…

I had a great first time experience renting a campervan through Camplify!
Everything went so smoothly with my like minded van owner .
I will not hesitate to use Camplify again & have recommended to many friends.

August 8, 2026
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Reply from Camplify

What a great first experience to have! We’re so pleased everything went smoothly with your van owner, and truly appreciate you recommending us to your friends. We can’t wait to welcome you back for your next adventure!

Rated 5 out of 5 stars

Easy to find what I was looking for

Easy to find what I was looking for. Made contact with owner simple and fast

September 21, 2026
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Reply from Camplify

Thank you for sharing this feedback! We’re glad finding the right camper and connecting with the owner was quick and simple. We hope to see you again soon!

Rated 5 out of 5 stars

Such an easy and seamless process…

Such an easy and seamless process overall.

September 22, 2026
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Reply from Camplify

Thank you for the lovely feedback! We’re so glad the whole process felt easy and seamless for you. We hope to welcome you back again soon!

Rated 5 out of 5 stars

Great experience easy booking

Great experience easy to book and streamline procedures 5/5 ⭐️

September 22, 2026
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Reply from Camplify

Thank you so much for the 5-star review! We’re delighted the booking process was quick and streamlined for you. We look forward to welcoming you back soon!

Rated 5 out of 5 stars

Easy to use

Very easy to use

September 22, 2026
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Reply from Camplify

Thank you for the kind feedback! We’re so glad you found the process very easy to use. We hope to welcome you back again soon!

Rated 5 out of 5 stars

My first camplify van booking went very…

My first camplify van booking went very well. The van was as described and the owners were lovely. They were thoughtful about how the van was kitted out and thorough with the handover. Communication was good and queries resolved easily. My festival was warm and comfortable!

September 21, 2026
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Reply from Camplify

What a lovely first experience to have! We’re so glad the van was well kitted out, the handover was thorough, and the owners made everything easy and comfortable for your festival trip. We hope this is the first of many Camplify adventures for you!

Rated 1 out of 5 stars

Accidentally booked wrong dates and…

Accidentally booked wrong dates and when requested refund got stung with a $25 fee. That alone annoyed me as it was a genuine error immediately cancelled (as the right month was twice the cost). Anyway I raised with the team and they just said it is what it is. Don’t use this site unless you are 100% on dates.

September 21, 2026
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Reply from Camplify

We’re sorry to hear about the frustration with the cancellation fee and understand how disappointing that must have felt for a genuine booking error. We’ve flagged this feedback to our accounts team to ensure your case has been reviewed properly. We appreciate you taking the time to share your experience and will use it to help improve our process for future guests.

Rated 5 out of 5 stars

Easy to look at campers and booking…

Easy to look at campers and booking process easy. Made contact with host easily and back and forth conversations easy and useful. Good work camplify

September 14, 2026
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Reply from Camplify

Thank you for the great feedback! We’re so glad browsing, booking and chatting with your host were all smooth and easy. Thanks for choosing Camplify – we hope to see you again soon!

Rated 5 out of 5 stars

Perfect way to find a campervan

The web site worked perfectly, with good search and filter tools to help me find a camper that I needed. A large number of choices were available, from individuals to businesses. Prices were competitve or better than renting from large companies, while the inventory was good to better. I felt safe doing a fairly expensive transaction through them. I would definitely use them again.

December 22, 2025
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Reply from Camplify

Thank you for such detailed and positive feedback! We’re thrilled the search tools, variety and competitive pricing made for a great experience, and that you felt confident and safe throughout the process. We’d love to have you book with us again!

Rated 5 out of 5 stars

Great van, fantastic owner

Kathy was really lovely, made the process super easy. She offered me some freshly cooked brownies before the trip and also offered me a ride back when I came back. I felt very grateful! Hattie (the van) was equipped with everything I did (and didn’t) think of, made it a very comfortable camping experience!

September 21, 2026
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Reply from Camplify

What a wonderful experience to read about! We’re so glad Kathy made you feel welcomed and went above and beyond, and that Hattie had everything you needed for a comfortable trip. Thank you for sharing such a heartfelt review – we hope to host you again soon!

Rated 5 out of 5 stars

Communication was brilliant.

Communication was brilliant.
Web site super easy to navigate.
A simple no hassle procedure and all questions answered in a timely fashion

September 5, 2026
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Reply from Camplify

Thank you so much for this wonderful feedback! We’re delighted to hear the communication, website and overall process all made for a smooth, no-hassle experience. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Ease of use.

Ease of use.
No need to recheck. Once you have decided on the vehicle you want to hire and have completed the checklist. All done. No fuss or hassle

September 19, 2026
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Reply from Camplify

Thank you for sharing this feedback! We’re so pleased the booking process was simple and hassle-free once you’d made your decision. We hope to make your next hire just as easy!

Rated 5 out of 5 stars

Highy recommond will yous again.

Highy recommond will yous again.

September 20, 2026
Camplify logo

Reply from Camplify

Thank you for the lovely recommendation! We’re so glad you had a great experience and would use us again. We look forward to welcoming you back soon!

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