Burneek 

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Rated 2 out of 5 stars

Onyxeek Sauna came, was easy to put together and then trouble started. One lamp doesnt work. Was sent a replacement lamp, no connections just wires, so now i get to play electrician on a sauna. Instal... See more

Company replied

Rated 4 out of 5 stars

Overall, I’m very happy with the Burneek 2-Person Sauna. Once assembled, it functions great and has performed exactly as I hoped. There were a couple of negatives. Delivery took quite a while, an... See more

Company replied

Rated 2 out of 5 stars

I stumbled upon Burneek and was immediately impressed by how user-friendly it was. The interface was clean and intuitive, making it easy to navigate even for someone like me who isn’t tech-savvy. I wa... See more

Company replied

Rated 5 out of 5 stars

Came well-packaged, easy to build by yourself and the sauna its self is aesthetic and works GREAT. I love that the red light feature can be toggled on or off for those with sensitive skin. Would recom... See more

Company replied

Company details

  1. Sauna
  2. also in
  3. Fitness Equipment Store
  4. Outdoor Sports Store

Written by the company

Empower your wellness journey with Burneek's innovative temperature engineering. From our Saunas to the Frozeneek plunges, embrace holistic health accessible to all. Transform with advanced, simple-to-use products. Wellness isn't just for the fit; it's for anyone ready to change, feel great, and be the best version of yourself.


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(375)

346 reviews in the last 12 months

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Rated 5 out of 5 stars

My steam sauna is amazing.

My steam sauna was delivered on time. Easy to put together…took about 25 minutes. Works fantastic. Relaxing and great for my old bones.

November 1, 2025
Unprompted review
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Reply from Burneek

Nothing better than having your own relaxing steam sauna at home! We’re happy everything arrived on time, setup was quick, and you’re already enjoying the experience. Here's to many more relaxing sessions!

– Burneek

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Rated 5 out of 5 stars

Customer service response time is very…

Customer service response time is very good. Delivery was seamless as well.

September 14, 2026
Unprompted review
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Reply from Burneek

Great to hear everything went smoothly! We’re happy our team was quick to respond and that your delivery experience was just as seamless. Thanks for choosing Burneek!

– Burneek

Rated 5 out of 5 stars

Loving our sauna from Burneek

Loving our sauna from Burneek. It was so simple to assemble. The equipment is easy to use. We are impressed with its performance!

October 6, 2026
Unprompted review
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Reply from Burneek

Love hearing this! We’re glad the assembly was simple, everything is easy to use, and the sauna’s performance has impressed you. We hope it becomes a favorite part of your routine!
– Burneek

Rated 4 out of 5 stars

Great product, clean before assembly.

Overall, I’m very happy with the Burneek 2-Person Sauna. Once assembled, it functions great and has performed exactly as I hoped.

There were a couple of negatives. Delivery took quite a while, and there was a surprising amount of sawdust inside the panels when it arrived. The biggest issue was sawdust trapped between the glass and the foam/frame, which made the initial setup and cleanup more frustrating than it should have been. Assembly is definitely a 2-person setup. 3 people would be better. The instructions could also have been a bit clearier. Somthing like the Build videos that most furniture companies use now would have been helpful.

That said, once everything was cleaned up and assembled, the sauna itself has been great. It works well, heats properly, and I’ve been very pleased with it overall. If the shipping time and packaging/quality-control issues were improved, it would be an easy five-star product.

October 6, 2026
Unprompted review
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Reply from Burneek

We appreciate the detailed feedback. We’re glad to hear that once assembled, your 2-person sauna has been performing well and delivering the experience you expected. Your comments about the initial cleanup, assembly instructions, and delivery experience are valuable, and we’ll use them as we continue improving. Thank you for choosing Burneek and for sharing both the positives and the areas where we can do better!

– Burneek

Rated 5 out of 5 stars

I purchased their portable hot sauna…

I purchased their portable hot sauna from them about two years ago, and it's worked absolutely awesomely. I use it at least once or twice a week. I keep it clean, and I'm taking care of it. I let it air out, and it's been a real trooper. It takes care of me as I take care of it.

So far, so good, no issues. It's amazing. It's honestly been one of the best values I've ever seen: to get a sauna like this that works, that you can use every day, for this reasonable price. It has just been amazing. I'm glad I took a risk and bought it. It hasn't let me down. Thank you to the company.
Cam

October 5, 2026
Unprompted review
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Reply from Burneek

Thank you so much, Cam! It’s wonderful to hear that your sauna has been part of your routine for nearly two years and is still serving you so well. We especially appreciate hearing how well you’ve cared for it along the way. Thank you for trusting Burneek, and we hope you continue enjoying many more sessions!

- Burneek

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Rated 5 out of 5 stars

This unit is a high quality item

This unit is a high quality item. I really enjoy it. Also, the support team is very responsive but I didn't need them!

October 4, 2026
Unprompted review
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Reply from Burneek

Thank you so much for sharing your experience! We’re glad to hear you’re enjoying the quality of your sauna. And while we’re always here when you need us, we’re even happier to hear you haven’t had to! 😊 Enjoy every session!

Rated 2 out of 5 stars

Onyxeek Sauna

Onyxeek Sauna came, was easy to put together and then trouble started. One lamp doesnt work. Was sent a replacement lamp, no connections just wires, so now i get to play electrician on a sauna. Installed the lamp, still doesnt work. For 3 weeks ita been a conversation with with support. So at the moment its a useless huge paperweight. Disappointing, was excited to use it and cant.

September 18, 2026
Unprompted review
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Reply from Burneek

We reviewed your case and confirmed that our Customer Support team is already assisting you directly. We completely understand your disappointment, but please don’t worry. We will continue working with you until your sauna is fully operational and you can properly enjoy it.

Thank you for your patience while our team works toward resolving this.

Rated 5 out of 5 stars

Excellent experience with the Burneek Team

Dear all,
From my very first contact with the Burneek Team I have received a very positive experience. The team members have been very helpful with supplying information that assisted me in selecting fhe sauna that would best suite myself and my family. On several occasions I have needed to have further information about the sauna and they have immediately made themselves available to assist me.
My son and I were able to assemble the two-person sauna quickly using the written instructions and especially the video.
I would personally emphasize the excellent support I received--the Burneek Team were terrific.
Thank you again,
jack taylor

October 1, 2026
Unprompted review
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Reply from Burneek

Jack, we truly appreciate you sharing this! We’re happy our team was there to guide you from choosing the right sauna through any questions that came up along the way. It’s also great to hear that you and your son were able to get the two-person sauna assembled quickly. We hope you and your family enjoy it for many years to come!
– Burneek

Rated 5 out of 5 stars

Exceptional Customer Service & Response Time

It was great! Extremely helpful and understanding support. Quick turnaround time, too. Getting the item(s) I needed were shipped quickly as well. Definitely recommend Burneek and have been referring the company to friends and family!

September 18, 2026
Unprompted review
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Reply from Burneek

We’re so glad our team was able to help quickly and get everything you needed on the way! It means even more to know you’ve been sharing Burneek with your friends and family. Thank you for your trust and support!
– Burneek

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Rated 5 out of 5 stars

Great job

Great job! Everyone who helped me was great.

September 1, 2026
Unprompted review
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Reply from Burneek

We really appreciate this! It’s great to know everyone on our team made your experience a positive one. Thanks for choosing Burneek!
– Burneek

Rated 5 out of 5 stars

Great build quality

Great build quality. Shipped fast. My son and I use it daily.

September 29, 2026
Unprompted review
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Reply from Burneek

Thank you so much for sharing your experience! We’re glad to hear you’re enjoying the build quality and that your sauna has become part of the daily routine for you and your son. We hope you both enjoy many more sessions together!

Rated 5 out of 5 stars

Easy to set up

Easy to set up. Gets good and hot. Easy to clean.

September 26, 2026
Unprompted review
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Reply from Burneek

Simple setup, great heat, and easy maintenance, that’s a combination we love to hear! We’re glad you’re enjoying your Burneek sauna.

– Burneek

Rated 5 out of 5 stars

Great customer service

Great customer service. the sauna is awesome. Can't recommend them enough..

September 16, 2026
Unprompted review
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Reply from Burneek

That’s awesome to hear! We’re glad you’re loving your sauna and had a great experience with our team. Your recommendation means a lot to us!

– Burneek

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Rated 4 out of 5 stars

Great customer service

Great customer service. Assembly of the sauna was relatively simple. Had an issue where it would shut off in the middle of the session, customer service sent me a new switch that seems to have fixed it. Overall good experience

September 28, 2026
Unprompted review
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Reply from Burneek

We’re glad our team was able to get the replacement switch sent out and that it resolved the issue! It’s great to hear the setup was straightforward and that your overall experience has been a positive one. Enjoy your sauna!
– Burneek

Rated 5 out of 5 stars

Fast Delivery

Fast Delivery, product is solid love my Burneek AirPro!

September 28, 2026
Unprompted review
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Reply from Burneek

Fast delivery and a solid AIR PRO, love to hear it! We’re glad you’re enjoying your Burneek and hope you get plenty of great sessions out of it.
– Burneek

Rated 2 out of 5 stars

I stumbled upon Burneek and was…

I stumbled upon Burneek and was immediately impressed by how user-friendly it was. The interface was clean and intuitive, making it easy to navigate even for someone like me who isn’t tech-savvy. I was looking for a specific product, and within minutes, I found exactly what I needed. The search function worked flawlessly, and the filters helped me narrow down the options quickly. The checkout process was smooth, and I received my order in no time. The customer service was also great-they responded promptly to my questions and made the whole experience hassle-free. I’m definitely coming back for more!

March 3, 2026
Unprompted review
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Reply from Burneek

We’re happy to hear the entire experience was smooth from browsing and checkout to delivery and customer support! Making things simple and hassle-free is exactly what we aim for. We’ll be happy to have you back!
– Burneek

Rated 5 out of 5 stars

I love my new Burneek Halo Sauna

I love my new Burneek Halo Sauna! It heats up quickly and
I can’t wait to use it daily because it’s so relaxing and has so many great health benefits!
I also love the fact that they don’t use toxic materials in their products.

September 18, 2026
Unprompted review
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Reply from Burneek

So happy to hear you’re loving your new HALO! We’re glad the quick heat-up and relaxing experience have already made such a great impression. We hope it becomes one of your favorite parts of your daily routine!
– Burneek

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Rated 5 out of 5 stars

My wife and I use ours 3-4 times a…

My wife and I use ours 3-4 times a week, and love all the health benefits. We both feel this has improved our overall health and agree the purchase was well worth it.

September 1, 2026
Unprompted review
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Reply from Burneek

We love hearing that your sauna has become something you and your wife enjoy together several times a week! It’s great to know you both feel it was a worthwhile addition to your wellness routine. Here’s to many more sessions together!
– Burneek

Rated 5 out of 5 stars

Customer Service at the highest

I believe that Burneek sales technicians were helpful in providing me with the necessary information I needed to purchase my sauna. Asdrimar was the primary technician that assisted me. I appreciate the quick email response that he provided, which include superb technical knowledge and professional willingness to guide, share and provide in every possible way.
It would be nice if the company would provide a phone number, I believe this is just one area that will improve Burneek service capabilities.

September 24, 2026
Unprompted review
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Reply from Burneek

Asdrimar will be happy to hear this! We’re glad his responsiveness, product knowledge, and guidance made your purchasing experience a positive one. We also appreciate your feedback regarding phone support as we continue looking for ways to improve the customer experience.
– Burneek

Rated 5 out of 5 stars

Great product

Great product

September 25, 2026
Unprompted review
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Reply from Burneek

Great to hear! We’re happy you’re enjoying your Burneek product. Thanks for your support!
– Burneek

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