Onyxeek Sauna came, was easy to put together and then trouble started. One lamp doesnt work. Was sent a replacement lamp, no connections just wires, so now i get to play electrician on a sauna. Instal... See more
Company replied
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Onyxeek Sauna came, was easy to put together and then trouble started. One lamp doesnt work. Was sent a replacement lamp, no connections just wires, so now i get to play electrician on a sauna. Instal... See more
Company replied
Overall, I’m very happy with the Burneek 2-Person Sauna. Once assembled, it functions great and has performed exactly as I hoped. There were a couple of negatives. Delivery took quite a while, an... See more
Company replied
I stumbled upon Burneek and was immediately impressed by how user-friendly it was. The interface was clean and intuitive, making it easy to navigate even for someone like me who isn’t tech-savvy. I wa... See more
Company replied
Came well-packaged, easy to build by yourself and the sauna its self is aesthetic and works GREAT. I love that the red light feature can be toggled on or off for those with sensitive skin. Would recom... See more
Company replied
Empower your wellness journey with Burneek's innovative temperature engineering. From our Saunas to the Frozeneek plunges, embrace holistic health accessible to all. Transform with advanced, simple-to-use products. Wellness isn't just for the fit; it's for anyone ready to change, feel great, and be the best version of yourself.
6991 NW 82nd Ave Unit #9, 33166, Miami, United States
My steam sauna was delivered on time. Easy to put together…took about 25 minutes. Works fantastic. Relaxing and great for my old bones.

Reply from Burneek
Customer service response time is very good. Delivery was seamless as well.

Reply from Burneek
Loving our sauna from Burneek. It was so simple to assemble. The equipment is easy to use. We are impressed with its performance!

Reply from Burneek
Overall, I’m very happy with the Burneek 2-Person Sauna. Once assembled, it functions great and has performed exactly as I hoped.
There were a couple of negatives. Delivery took quite a while, and there was a surprising amount of sawdust inside the panels when it arrived. The biggest issue was sawdust trapped between the glass and the foam/frame, which made the initial setup and cleanup more frustrating than it should have been. Assembly is definitely a 2-person setup. 3 people would be better. The instructions could also have been a bit clearier. Somthing like the Build videos that most furniture companies use now would have been helpful.
That said, once everything was cleaned up and assembled, the sauna itself has been great. It works well, heats properly, and I’ve been very pleased with it overall. If the shipping time and packaging/quality-control issues were improved, it would be an easy five-star product.

Reply from Burneek
I purchased their portable hot sauna from them about two years ago, and it's worked absolutely awesomely. I use it at least once or twice a week. I keep it clean, and I'm taking care of it. I let it air out, and it's been a real trooper. It takes care of me as I take care of it.
So far, so good, no issues. It's amazing. It's honestly been one of the best values I've ever seen: to get a sauna like this that works, that you can use every day, for this reasonable price. It has just been amazing. I'm glad I took a risk and bought it. It hasn't let me down. Thank you to the company.
Cam

Reply from Burneek
This unit is a high quality item. I really enjoy it. Also, the support team is very responsive but I didn't need them!

Reply from Burneek
Onyxeek Sauna came, was easy to put together and then trouble started. One lamp doesnt work. Was sent a replacement lamp, no connections just wires, so now i get to play electrician on a sauna. Installed the lamp, still doesnt work. For 3 weeks ita been a conversation with with support. So at the moment its a useless huge paperweight. Disappointing, was excited to use it and cant.

Reply from Burneek
Dear all,
From my very first contact with the Burneek Team I have received a very positive experience. The team members have been very helpful with supplying information that assisted me in selecting fhe sauna that would best suite myself and my family. On several occasions I have needed to have further information about the sauna and they have immediately made themselves available to assist me.
My son and I were able to assemble the two-person sauna quickly using the written instructions and especially the video.
I would personally emphasize the excellent support I received--the Burneek Team were terrific.
Thank you again,
jack taylor

Reply from Burneek
It was great! Extremely helpful and understanding support. Quick turnaround time, too. Getting the item(s) I needed were shipped quickly as well. Definitely recommend Burneek and have been referring the company to friends and family!

Reply from Burneek

Reply from Burneek
Great build quality. Shipped fast. My son and I use it daily.

Reply from Burneek

Reply from Burneek
Great customer service. the sauna is awesome. Can't recommend them enough..

Reply from Burneek
Great customer service. Assembly of the sauna was relatively simple. Had an issue where it would shut off in the middle of the session, customer service sent me a new switch that seems to have fixed it. Overall good experience

Reply from Burneek
Fast Delivery, product is solid love my Burneek AirPro!

Reply from Burneek
I stumbled upon Burneek and was immediately impressed by how user-friendly it was. The interface was clean and intuitive, making it easy to navigate even for someone like me who isn’t tech-savvy. I was looking for a specific product, and within minutes, I found exactly what I needed. The search function worked flawlessly, and the filters helped me narrow down the options quickly. The checkout process was smooth, and I received my order in no time. The customer service was also great-they responded promptly to my questions and made the whole experience hassle-free. I’m definitely coming back for more!

Reply from Burneek
I love my new Burneek Halo Sauna! It heats up quickly and
I can’t wait to use it daily because it’s so relaxing and has so many great health benefits!
I also love the fact that they don’t use toxic materials in their products.

Reply from Burneek
My wife and I use ours 3-4 times a week, and love all the health benefits. We both feel this has improved our overall health and agree the purchase was well worth it.

Reply from Burneek
I believe that Burneek sales technicians were helpful in providing me with the necessary information I needed to purchase my sauna. Asdrimar was the primary technician that assisted me. I appreciate the quick email response that he provided, which include superb technical knowledge and professional willingness to guide, share and provide in every possible way.
It would be nice if the company would provide a phone number, I believe this is just one area that will improve Burneek service capabilities.

Reply from Burneek
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