Breck's Reviews 

761
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 656 reviews, reviewers had a great experience with this company. Shoppers consistently praise the user-friendly online platform, beautiful flower varieties, and the impressive quality of the plants they receive for their gardens. People find it very easy to browse through the online catalog and plan out their landscaping choices thanks to the helpful and accurate details provided about each product. However, some customers also noted unexpected shipping delays, missing items in their deliveries, and packages arriving later than expected. A few people experienced frustrating billing issues, unexpected extra charges, or various difficulties when trying to complete their transactions smoothly during the ordering process.

What people talk about most

Product

Clients share positive opinions on product quality, expressing delight with stunning flowers and vibrant... See more

Order

Customers consistently note ambiguous experiences with order processes, while some reviewers praised the... See more

Website

Users describe ambiguous interactions with website, while many customers find the platform easy to navigate,... See more

User experience

Customers had positive experiences with user experience, noting that the website is easy to navigate, user... See more

Quality

People report positive experiences with quality, expressing appreciation for the stunning assortment of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ALWAYS RECIEVE BEAUTIFUL BULBS FROM BRECKS. QUALITY ! I AM AWAITING AN ARRIVAL NOW. MY IRIS AND DAFFODILS AND HYCINTHS ARE THE PRETTIEST. I ORDERED BIG BAGS OF DAFFODILS FOR MY DAUGHTER IN MISSISIS... See more

Company replied

Rated 4 out of 5 stars

Over the years I’ve purchased several bulbs/plants on the Breck website. I have found Breck's to be honest &true to their word. Breck’s quickly replaced a bulb that was delivered in miserable con... See more

Company replied

Rated 4 out of 5 stars

The website is easy to navigate and user friendly. I’m looking forward to receiving the plants which I know will be top quality and guaranteed to grow. A wonderful company with excellent customer ser... See more

Company replied

Rated 4 out of 5 stars

Plants arrived in acceptable condition but there were damaged stems from being roughed up in shipping. Need something in the box to reduce this

Company replied


Company details

  1. Flower Market
  2. also in
  3. Flower Delivery
  4. Garden Center
  5. Plant Nursery

Written by the company

Founded in 1818, Breck’s is the largest U.S. importer of premium Dutch flower bulbs, celebrating over 200 years of horticultural excellence. We work directly with master growers and hybridizers in Holland, with a dedicated full-time team on the ground in the Netherlands to inspect our fields and hand-select top-size bulbs for maximum performance in American gardens. In addition to our world-renowned Dutch bulbs, Breck’s supplies premium perennials cultivated in our U.S. greenhouses, providing complete gardening solutions for enthusiasts across North America. Every shipment is backed by our signature Lifetime Guarantee: if you are ever unsatisfied with any plant or hardgood—upon receipt or after it grows and blooms—we will replace it or issue a merchandise credit, with no time limit for as long as you garden.

Lifetime Guarantee

Over 200 Years of Customer Satisfaction

If, for any reason, you're not completely satisfied with any bulb, bareroot perennial or potted plant upon receipt, after planting or once it grows and blooms, just contact Breck's anytime—no time limit—for as long as you garden. No need to return any item. We'll happily replace it or send you a merchandise credit. If you are not delighted with your garden tool or yard décor purchase, simply return it within 60 days for a merchandise credit or exchange.

Contact info

Love Gardening?

Browse our wide selection of flower bulbs shipped direct from Holland.

3.7

Average

TrustScore 3.5 out of 5

761 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

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3.7

All reviews

(761)

682 reviews in the last 12 months

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Rated 1 out of 5 stars

If you live in Wisconsin don’t order…

If you live in Wisconsin don’t order from here. You will not get your tulips or hibiscus or allium until the end of October beginning of November even though you ordered it end of August beginning of September and they say that they’ll send it to you in a couple weeks. This is my second time ordering and I am always planting bulbs as it’s snowing. Very frustrating! The woman on the phone who I called to see why my boobs have not arrived yet was definitely in a hurry to get me off of the phone. I usually don’t write reviews, but this is very frustrating.

October 14, 2026
Unprompted review
Rated 1 out of 5 stars

My order has not been delivered in a…

My order has not been delivered in a timely manner. I live in the Northeast, and bulbs need to be planted before the ground freezes. I originally placed my order on 9/16/25, and was informed that delivery would occur between 9/17 and 10/19, with most being delivered before 10/1. Now, I am being told delivery has been delayed to November for much of my order. This is unacceptable.

October 14, 2026
Unprompted review
Rated 2 out of 5 stars

First order and your confirmation came in my Greatnieces name. I was checking out as guest.

First order and your confirmation came back with an acct name of my grandnieces 10 and 15 years old. I could not get the customer service rep to change the info. He just kept repeating that the order was ok, reassuring me that the orders were ok. He never addressed the info that you sent me showing my nieces as the account holders. I know you had payment in my name and all 4 orders posted to my cc account. Ive never worked so hard to give a company money. That's sounds exaggerated but Ive had to work harder now than in the past years to give multiply business my money. It's very frustrating and you seem to have a wonderful product, since this is my first order, I'll wait and see.

October 13, 2026
Unprompted review
Rated 1 out of 5 stars

3 months since ordered

3 months since ordered, no tracking, terrible customer service. I have asked for a refund, stoppage of order, they will not reply or support.
Do not use this company!!! You will regret

October 14, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered bulbs in August and have…

I ordered bulbs in August and have never received them. I did receive an update AFTER I called but I have never received the bulbs or any other communication.

September 28, 2026
Breck's logo

Reply from Breck's

Thank you for sharing your feedback. We sincerely apologize for the delay and the lack of communication regarding your order. Upon reviewing your account, we found that your Allium bulbs are currently in transit from Holland to the United States. Once they arrive, they will undergo port inspection before continuing to you. Please watch your email between October 20–25, 2026, for a shipping notification with tracking information. We appreciate your patience and apologize for the inconvenience!

Rated 1 out of 5 stars

I ordered September 26th

I ordered September 26th. It says they shipped in the email but then when I looked further, it says they have not shipped. I got no reply from customer support
They stink. Never buying from the again!

September 26, 2026
Breck's logo

Reply from Breck's

Thank you for sharing your feedback. We sincerely apologize for the shipping confusion and the lack of response from our customer support team. Upon reviewing your account, we found that your Tulips and Dog’s Tooth are currently in transit from Holland to the United States. Once they arrive, they will undergo port inspection before continuing to you. Please watch your email between October 20–25, 2026, for a shipping notification with tracking information. We understand your frustration and appreciate your patience while your order makes its way to you.

Rated 1 out of 5 stars

I never received my crocus bulbs or…

I never received my crocus bulbs or food for them.

September 25, 2026
Breck's logo

Reply from Breck's

Thank you for sharing your feedback. We sincerely apologize for the delay and the inconvenience of not receiving your Crocus bulbs and bulb food. Upon reviewing your account, we found that these items are currently in transit from Holland to the United States. Once they arrive, they will undergo port inspection before continuing to you. Please watch your email between October 20–25, 2026, for a shipping notification with tracking information. We understand your frustration and appreciate your patience while your order makes its way to you.

Rated 1 out of 5 stars

Never got order

September 30, 2026
Breck's logo

Reply from Breck's

Thank you for sharing your feedback. We sincerely apologize that you have not received your order. We understand how frustrating this is and appreciate you bringing it to our attention. We will be reaching out to you via email to review your order and assist you further. Thank you for your patience.

Rated 5 out of 5 stars

Iyah was very polite and attentive to…

Iyah was very polite and attentive to my order. She did not continually suggest other items once I said "No, thank you." for which i ws most grateful.

October 13, 2026
Unprompted review
Breck's logo

Reply from Breck's

Thank you for sharing your experience! We're delighted to hear that Lyah provided polite and attentive service and respected your preferences. We'll be sure to share your kind feedback with her. We appreciate your support and thank you for choosing us!

Rated 1 out of 5 stars

WORST SERVICE EVER

WORST SERVICE EVER! I MADE REPEATED CALLS THAT THESE BULBS NEED TO BE HERE BEFORE THE LAST WEEK OF OCTOBER BECAUSE I HAVE TO PLANT THEM BEFORE LEAVING THIS LOCATION. I WON'T BE BACK UNTIL CHRISTMAS, GROUND WILL BE FROZEN AND I CAN'T PLANT THEM, SO BASICALLY THEY ARE USELESS. NEVER, EVER ORDERING FROM YOU AGAIN

October 13, 2026
Unprompted review
Breck's logo

Reply from Breck's

Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience this situation has caused, especially given your time-sensitive planting needs. We have sent you a request for additional information. Please reply to that request so we can review your concerns and work toward a resolution. We appreciate the opportunity to look into this further.

Rated 1 out of 5 stars

Well let me tell you "what went wrong…

Well let me tell you "what went wrong this time". I ordered peonies and I'm STILL waiting on a email to say the order is on it's way.
The "Shop" sent email that doesn't tell me anything and/or will not let me have access to anything!!
Liz Fluegge

October 13, 2026
Unprompted review
Breck's logo

Reply from Breck's

Thank you for sharing your review. We sincerely apologize for the delay and the frustration caused by the lack of clear shipping updates. Upon reviewing your order, we found that your peonies arrived at the U.S. port from Holland on October 13, 2026. They must complete port inspection before continuing to you. Please keep an eye on your email between now and October 18, 2026, for a shipping notification with tracking information. We appreciate your patience and apologize for the inconvenience!

Rated 1 out of 5 stars

Haven't received it

September 26, 2026
Breck's logo

Reply from Breck's

Thank you for sharing your experience. We sincerely apologize for the delay in receiving your order. Upon reviewing your account, we found that your daffodils are currently in transit from Holland and are expected to arrive at the U.S. port on October 20, 2026. They must complete port inspection before continuing to you. Please keep an eye on your email between October 20–25, 2026, for a shipping notification with tracking information. We appreciate your patience and apologize for the inconvenience!

Rated 5 out of 5 stars

Beautiful flowers

It is so quick and easy to get the beautiful flowers I irdered. I can't wait til spring to see them bloom

September 26, 2026
Breck's logo

Reply from Breck's

Thank you for your wonderful review! We're so happy to hear that ordering was quick and easy. We hope your flowers bring you lots of joy and color when spring arrives. Thank you for choosing us, and happy gardening!

Rated 5 out of 5 stars

Have ordered for years and always a…

Have ordered for years and always a great bulb!

September 28, 2026
Breck's logo

Reply from Breck's

Thank you for being a loyal customer over the years! We're delighted to hear you've consistently had great experiences with our bulbs. We truly appreciate your continued support and look forward to helping make your garden beautiful for years to come!

Rated 2 out of 5 stars

The lady agent was kind but it took…

The lady agent was kind but it took FIVE minutes of her verifying just for me to ask a question. Unacceptable! Mind you, she was just doing her job so I do not hold her responsible, but wouldn't maybe 2 ques to verify be enough? ALL I wanted was to assure that my bulbs do not ship until Nov.10. That is all I wanted! Fix this system bc it is too cumbersome on the customer!

October 12, 2026
Unprompted review
Breck's logo

Reply from Breck's

Thank you for taking the time to share your feedback. We apologize for the frustration caused by our verification process and appreciate your kind words about our agent. We understand how inconvenient it was to spend so much time verifying your information just to ask a simple question. Your feedback regarding this process is appreciated and will be shared with the appropriate team as we continually work to improve our customer experience.

Rated 1 out of 5 stars

I still have not heard anything about…

I still have not heard anything about shipping but you want a review??

October 12, 2026
Unprompted review
Breck's logo

Reply from Breck's

Thank you for taking the time to leave your feedback. We sincerely apologize for the delay and lack of communication regarding your shipment. We have sent a request for additional information. Please reply to that request, and we will be glad to look into this matter and assist you further.

Rated 1 out of 5 stars

Still haven't heard from Brecks about…

Still haven't heard from Brecks about my order.

August 25, 2026
Unprompted review
Breck's logo

Reply from Breck's

Thank you for taking the time to share your feedback. We apologize that you have not yet received an update regarding your order. We have sent a request for additional information. Please reply to that request, and we will be glad to look into this matter and assist you further.

UPDATE: Thank you for your reply. Upon reviewing your account, we found that your tulips arrived at the U.S. port from Holland on October 13, 2026. They must complete port inspection before continuing to you. Please keep an eye on your email between now and October 18, 2026, for a shipping notification with tracking information. We understand your concern and appreciate your patience during this process.

Rated 1 out of 5 stars

Order and get spammed

I can't find the order in my email because of all the spam they're sending. 21 spam emails in a week is crazy. I'll never order from Brecks again.

September 21, 2026
Unprompted review
Breck's logo

Reply from Breck's

Thank you for taking the time to share your feedback. We apologize for the frustration caused by the volume of emails. If you wish to stop receiving promotional emails, you can scroll to the bottom of any email from Breck’s and click the UNSUBSCRIBE link. We appreciate your feedback and apologize for the inconvenience.

Rated 5 out of 5 stars

I have not recieved my order yet so…

I have not recieved my order yet so can't review Update have recieved them and they look great

September 26, 2026
Breck's logo

Reply from Breck's

Thank you for taking the time to share your feedback. We understand your frustration and apologize that your order has not yet arrived. Your order is currently on its way from Holland to the U.S. and is expected to arrive at port on October 20, 2026. Once it arrives, it will undergo the required inspection process before continuing to you.

Please watch your email between October 20–25, 2026, for your shipping notification and tracking information. We appreciate your patience and understanding

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