BILNOW Reviews 

12
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Medical Billing Service

Written by the company

BilNow is a premier medical billing company in the United States, dedicated to delivering precise and efficient billing and coding solutions for healthcare providers. Recognized as a leader in the medical billing industry, BilNow streamlines revenue cycle management by expertly managing insurance claims, coding accuracy, and compliance with regulatory standards.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(12)

12 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Bilnow is a great!

Bilnow is a great billing company to work with. They are very attentive to any questions or concerns you may have. Harris Mahmood keeps you up to date regarding patient accounts and he also makes any concern you have a priority. If I haven't spoken to him via phone in about a week, he will reach out to me and ask if I have any questions regarding any accounts and will verify that I have received all of his email with the weekly billing progress. Bilnow has been able to obtain payment for dates of service that our previous billing company could not get payment for. I would recommend Bilnow to any medical practice.

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

A great company which will get you paid in a timely manner

I have been with BilNow for several years and they have been wonderful in their effort to see me paid by providers in a timely manner. They have also gotten me credentialed with Medi-Cal and Medicare ( no small feet in California).

I recommend my personal account manager Harris for his diligence and professionalism in dealing with my payment issues, always following through and keeping me up to date with the progress.

In short I would give them a 10 out of 10 as a medical billing company, which I cannot say about previous companies I have worked with over my 21 years of practice as a clinician in California.

September 24, 2026
Unprompted review
Rated 5 out of 5 stars

After an extensive search for a billing…

After an extensive search for a billing company, I landed on Bilnow, and I could not be happier with my results. Their customer service is prompt, and their desire to be attentive to my particular needs is beyond compare. My colleague and I are very pleased with our choice to have chosen them as our biller.

September 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Rescue Team

Harris and his team came to my rescue when my biller of 10 plus years had to leave due to medical issues. Harris and his team took time to learn about my practice and the problems that needed to be addressed within one month. They are professional, responsive to all my questions, proactive in problem-solving, and eager to learn ways to grow my practice. I am very pleased with the services Bilnow offered to my practice.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Bilnow has been 5 star

My experience with Bilnow has been seamless and professional from the very beginning. Their team responds quickly whenever I have questions, and they completed my credentialing in a timely and efficient manner.

Harris is my account manager, and I couldn’t be happier with the service and support he provides. He gives me detailed information about my patients’ insurance eligibility, which has helped me improve patient retention and significantly reduce claim denials.

I have tried other medical billing services in the past and was never completely satisfied. Bilnow and Harris have truly exceeded my expectations. I highly recommend them to any healthcare provider looking for a responsive, knowledgeable, and reliable medical billing team!

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Medical Billing Service—Responsive, Proactive, and Reliable

We have had an excellent experience working with Bilnow for our medical billing needs. Their team is extremely responsive, proactive, and consistently on top of everything. They provide weekly updates by email or video call, which keeps us informed about billing performance, outstanding issues, and next steps. Bilnow has also been very helpful with credentialing and has made the process much easier for our practice. Harring, in particular, has been outstanding. He is extremely responsive to messages and emails, addresses questions promptly, and takes care of any problems that arise without delay.
Overall, Bilnow has been reliable, attentive, and proactive. Their communication and follow-through have been excellent, and I would highly recommend them to any medical practice looking for a responsive and dependable billing company.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot say enough positive things…

I cannot say enough positive things about our experience working with Bilnow.com. They have been an exceptional revenue cycle management partner for our growing behavioral health practice.

Managing billing and revenue cycle operations for a practice with more than 20 providers and over $2 million in annual revenue is no small undertaking. Despite the volume and complexity of our operation, Bilnow has consistently managed our revenue cycle with remarkable efficiency, accuracy, and professionalism.

We have experienced minimal billing issues, very few challenges, and an impressively low level of denials. When an issue does arise, their team is responsive, knowledgeable, and proactive about resolving it rather than allowing it to linger. That level of reliability has been incredibly valuable as our organization has continued to grow.

What I appreciate most is the confidence their team gives me as a business owner. Revenue cycle management can easily become one of the most stressful aspects of operating a healthcare practice, but Bilnow has made it something I rarely have to worry about. They understand the operational and financial importance of getting claims submitted correctly, addressing problems quickly, and keeping revenue moving.

I have worked with other billing and revenue cycle solutions over the years, and Bilnow has truly exceeded my expectations. For a healthcare or behavioral health practice looking for an RCM partner capable of handling significant volume while maintaining accuracy and responsiveness, I would highly recommend them.

They have become an invaluable partner in the continued growth and success of our practice.

August 27, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Responsive and thorough billing/credentialing support

I’ve had a positive experience working with BilNow for billing, credentialing, and payer-related administrative support for my mental health practice. Their team has been responsive when issues come up and has helped with payer follow-up, CAQH updates, credentialing questions, and demographic changes across multiple insurance plans.

I especially appreciate that they provide detailed status updates and document payer representative names and reference numbers when following up on issues. That level of communication makes it much easier to track what has been completed and what still needs attention.

There are sometimes complex payer-specific issues that require additional follow-up, but BilNow has been willing to investigate them and keep me informed. Overall, I’ve found the team helpful, responsive, and invested in supporting the administrative side of my practice.

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Courteous, professional and critical service

Courteous and professional service, with an extra touch of personal concern for the success of the practsice. Dedicated and constant follow up and very impressive returns within 1 -2 months of using BILNOW as my billing company, Thus far, they have made THE difference in my company.

August 27, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look