Great to get leads but potential clients are ghosting our responses. Even if I'm the 1st one to respond. I would like Bark to add an exit question. We don't know if the client had cold feet, just brow... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Carl from CJ joiner repaired six dinning room chairs for us and he did an amazing job at a very reasonable price. He kept in touch with regular updates sending videos of the various stages of repair.... See more
Company replied
Awesome guys to work with , they brought to life exactly what I envisioned. Even though I’m a 50 year old outdoorsman with no technical skills , they walked me through everything and answered any ques... See more
Company replied
When you have developed a serious leak in your roof during a rain storm, you need urgent repairs. I was contacted within a few hours after calling on Bark by Local Pro Roofing and Chimneys. They wer... See more
Company replied
Company details
Written by the company
Bark is an online marketplace that connects customers with local and online professionals. We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web designer in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free! Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life. Life’s better with Bark.
Contact info
85 Great Portland Street, W1W 7LT, London, United Kingdom
- UK: +44 20 3697 0237
- team@bark.com
- bark.com
3.8
Great
112K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Over Four Years on Bark - Not a Single Job SecuredI
I have been registered with Bark.com as a professional photographer since March 2022. During that time, I have purchased starter credit packs on several occasions and responded to numerous photography enquiries.
Despite quoting very competitive rates, often considerably below what I would normally charge for professional photography services, I have not secured a single job through the platform.
My experience suggests that Bark attracts a significant number of customers looking for professional services at extremely low prices. It often feels as though you need to be willing to undertake photography assignments for €50 just to have a chance of securing the work.
As an established professional photographer running a legitimate business, I find this particularly frustrating. Professional photography involves expensive equipment, years of experience, editing time, insurance and business overheads. These costs simply cannot be covered by the rock-bottom prices that appear to be expected.
What makes the platform particularly disappointing is that photographers are paying for the opportunity to contact potential customers, with no guarantee of even receiving a response, never mind securing paid work.
After more than four years of membership, multiple purchases of credits and absolutely no return on that investment, I cannot recommend Bark to established professional photographers.
In my experience, the platform appears far better suited to hobbyists or people willing to work for very little than to professionals trying to operate a sustainable business.
October 14, 2026
Unprompted review
Reply from Bark
Hello,
Thank you for sharing your feedback. We're sorry to hear that your experience over the past four years has been disappointing and that you haven't secured any bookings despite investing in credits and responding to photography enquiries.
We understand your concerns about pricing, the time and costs involved in running a professional photography business, and the frustration of not receiving responses from potential customers. We appreciate you taking the time to share your experience, and we'd like the opportunity to look into your concerns further.
Please contact us at review@bark.com (mailto:review@bark.com) so our team can review your experience and discuss how we may be able to help.
Kind regards,
The Bark Team
Russell electrical fitted a car charger…
Russell Electrical installed and supplied a EV charger at our home and did an amazing job going above and beyond , Cian was a gentleman and his work was of the highest standard 5 star ⭐ ... highly recommend, just excellent
October 13, 2026
Unprompted review
Reply from Bark
Hello Patrick,
Thank you for your wonderful review! We're delighted to hear that Russell Electrical provided excellent service and that Cian went above and beyond to ensure everything was completed to a high standard. We really appreciate you sharing your experience and recommending their services!
Kind regards,
The Bark Team
This is the first time using this site
This is the first time using this site, very impressed with it, I completed the form left my mobile number.
I received a call a couple of days later from a local decorator who came to give a quote which I'm happy with and he starts on the 26th October
Thank You
October 14, 2026
Unprompted review
Reply from Bark
Hello Mr Andrews,
Thank you for sharing your experience! We're delighted to hear that you found Bark easy to use and connected with a local decorator who met your expectations. We hope everything goes smoothly with your decorating project, and we appreciate you choosing Bark!
Kind regards,
The Bark Team
Very efficient way to get a survey done…
Very efficient way to get a survey done quickly.
October 9, 2026
Unprompted review
Reply from Bark
Hello Emma,
Thank you for your lovely feedback! We're glad to hear that Bark helped you find a surveyor quickly and efficiently. We appreciate you taking the time to share your experience!
Kind regards,
The Bark Team
I’ve had a terrible experience with…
I’ve had a terrible experience with Bark.com regarding my credit pack. My credits expired despite me not securing any work, and their support team refused to help, citing a policy update. This contradicts the "Get Hired Guarantee" I was promised when I purchased my credits. It is frustrating to pay £153.60
for a service that doesn't deliver on its promises and then refuses to address the issue. I strongly recommend looking for other lead generation platforms that actually support their users.
October 12, 2026
Unprompted review
Reply from Bark
Hello Alican,
We're sorry to hear about your frustrating experience and understand your concerns regarding your expired credits and the Get Hired Guarantee. We appreciate how disappointing it can be to invest in leads without securing work, and we're sorry that our support has not met your expectations.
We'd like the opportunity to review your concerns and clarify the terms applicable to your purchase. Please contact us at review@bark.com (mailto:review@bark.com) so our team can look into this further.
Kind regards,
The Bark Team
Still awaiting first visit from…
Still awaiting first visit from proposed Builders they have been in touch & visits commence 15/10/2026 & 16/10/2026 still awaiting contact from some who you sent as interested
Had one visit from a painter & decorator but we need company who can carryout all works necessary ie roof repairs & internal cabinets replaced plus decorations as one complete job
October 14, 2026
Unprompted review
Reply from Bark
Hi Paul,
Thank you for sharing your experience. We understand that coordinating several aspects of a property renovation can be challenging, especially when you’re looking for one company to handle everything from roof repairs and cabinet replacements to decorating. We’re glad some builders have been in touch and hope the upcoming visits go well.
We’re sorry that you’re still waiting to hear from some of the professionals who expressed interest. If you’d like us to look into this further, please contact us at review@bark.com (mailto:review@bark.com) with your request details, and our team will be happy to help.
The Bark Team
They were very helpful
They were very helpful, to me, as I have moved to a smaller property, and the garden with Astro turf will make it easier to care for,,
October 2, 2026
Unprompted review
Reply from Bark
Hi Jillian,
Thank you for your lovely feedback! We’re pleased to hear that you found the help you needed while settling into your smaller property and planning a garden with artificial turf that will be easier to maintain. We hope everything goes smoothly and that you enjoy your new, low-maintenance garden!
If you have any questions or need any further assistance, please feel free to contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.
The Bark Team
Reply from Bark
Hi Mel,
Thank you so much for your lovely feedback! We’re delighted to hear that you found Bark efficient, friendly, and easy to use. We really appreciate you taking the time to share your positive experience with us.
If you have any questions or need any further assistance, please feel free to contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.
The Bark Team
These guys genuinely seem to be running…
These guys genuinely seem to be running a sharp operation
October 14, 2026
Unprompted review
Reply from Bark
Hi Clint,
Thank you for your kind feedback! We’re delighted to hear that you’ve had a positive impression of Bark and appreciate you recognising the work our team does. Your feedback means a lot to us!
If you have any questions or need any further assistance, please feel free to contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.
The Bark Team
These charlatans refused a refund then…
These charlatans refused a refund then blocked me from their site, blocking access to the credits in my account. Sly greedy operation who changes their policies without telling customers. Badly managed. In 15 years, I’ve never encountered such a disgusting operation. I advise people to avoid at all costs.
October 6, 2026
Unprompted review
Reply from Bark
Hello Daemon,
Thank you for taking the time to share your feedback.
We're genuinely sorry to hear about your experience with Bark, particularly your concerns regarding the refusal of your refund request, the restriction placed on your account, and your inability to access the remaining credits you have purchased.
We understand how frustrating it must be to have credits remaining in your account that you are unable to use, especially when you feel that changes to our policies were not communicated clearly and your previous attempts to resolve the matter have been unsuccessful.
Bark's credit purchases and refund requests are subject to our terms and conditions, while account restrictions may be applied in certain circumstances in accordance with our platform policies. However, we recognise the importance of providing clear information about these policies and explaining how any account restrictions may affect existing credit balances.
We also appreciate your concerns about changes to our policies and how these have been communicated. We understand that transparency is particularly important when professionals are investing their money in our platform.
We would welcome the opportunity to review your account restriction, remaining credit balance, and previous refund request in greater detail.
Please email review@bark.com with your account details and any relevant correspondence regarding the refund request or account restriction. Our team can review the circumstances, provide clarification regarding the decisions made, and assess whether any further assistance is available.
We're sorry that your experience has left you feeling disappointed and unsupported, and we appreciate you bringing these concerns to our attention.
Kind regards,
The Bark Team
These charlatans refused a refund then…
These charlatans refused a refund then blocked me from their site, blocking access to the credits in my account. In 15 years, I’ve never encountered such a disgusting operation. I advise people to avoid at all costs!
October 5, 2026
Unprompted review
Reply from Bark
Hello,
Thank you for taking the time to share your feedback.
We're genuinely sorry to hear about your experience with Bark, particularly your concerns regarding the refusal of your refund request and the subsequent restriction of your account, which has prevented you from accessing your remaining credits.
We understand how frustrating and concerning it must be to have purchased credits that you can no longer use, especially when you feel that your previous attempts to resolve the matter have not been addressed satisfactorily.
While credit purchases are subject to our terms and conditions and applicable refund policies, account restrictions may be applied for various reasons, including compliance with our platform's policies. However, we appreciate that you would expect a clear explanation of any restrictions placed on your account and how they affect your remaining credit balance.
We would welcome the opportunity to review the circumstances surrounding your account restriction, the unused credits and the decision regarding your refund request.
Please email review@bark.com with your account details and any relevant correspondence regarding your previous refund request. Our team can review the account history, clarify the reasons for the restriction and assess your concerns regarding the remaining credits.
We're sorry that your experience has left you feeling disappointed and unsupported, and we appreciate you bringing these concerns to our attention.
Kind regards,
The Bark Team
There a lot of requests that do not…
There a lot of requests that do not align with what I offer.
October 14, 2026
Reply from Bark
Hi Dori,
Thank you for sharing your feedback. We’re sorry to hear that you’ve come across requests that don’t align with the services you offer. We understand how important it is to receive relevant opportunities that match your expertise, and we appreciate you bringing this to our attention.
If you have any examples you’d like us to review, please contact us at review@bark.com (mailto:review@bark.com) so our team can look into your concerns.
The Bark Team
I was rather surprised at the service i…
I was rather surprised at the service i received. I had so many businesses to choose from. I contacted a Guy called Alex. Wow! What a fantastic poster to advertise my Karate Club. His experience and professional approach was amazing.
Thank you
October 6, 2026
Unprompted review
Reply from Bark
Hi Alan,
Thank you so much for your wonderful feedback! We’re delighted that Bark gave you plenty of businesses to choose from and that Alex provided such a fantastic poster for your Karate Club. It’s great to hear that his experience and professional approach made such a positive impression.
We’re glad we could help connect you with someone who met your needs, and we wish you and your Karate Club every success!
If you have any questions or need any further assistance, please feel free to contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.
The Bark Team
Fast response's
Fast response's. I was surprised at the quotes prices as more than I expected so will not progress with the work.
October 8, 2026
Unprompted review
Reply from Bark
Hi John,
Thank you for sharing your feedback! We’re glad you received quick responses from professionals, though we’re sorry the quotes were higher than you expected and that you’ve decided not to proceed with the work. We understand how important it is to find a service that fits your budget, and we appreciate you taking the time to let us know about your experience.
If you have any questions or need any further assistance, please feel free to contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.
The Bark Team
Professional approach
October 5, 2026
Unprompted review
Reply from Bark
Hi Sheila,
Thank you for your feedback! We’re pleased to hear that you appreciated the professional approach you experienced. We appreciate you taking the time to share your thoughts and hope Bark continues to be helpful whenever you need a service.
If you have any questions or need any further assistance, please feel free to contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.
The Bark Team
Not enough details on the contractors
Not enough details on the contractors
October 13, 2026
Unprompted review
Reply from Bark
Hi Paul,
Thank you for sharing your feedback. We’re sorry to hear that you felt there wasn’t enough information available about the contractors. We understand how important it is to have sufficient details when deciding which professional is right for your needs, and we appreciate you bringing this to our attention.
Your feedback is valuable as we continue working to improve the experience for our users.
If you have any questions or would like to share more details, please contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.
The Bark Team
These charlatans refused a refund then…
These charlatans refused a refund then blocked me from their site, blocking access to the credits in my account. In 15 years, I’ve never encountered such a disgusting operation. I advise people to avoid at all costs.
October 13, 2026
Unprompted review
Reply from Bark
Hello Malcolm,
We're sorry to hear how disappointed you are with your experience. We understand your concerns regarding your refund request and access to your account, and we apologise for the frustration this has caused.
We'd appreciate the opportunity to review your concerns and better understand what happened. Please contact us at review@bark.com (mailto:review@bark.com) so our team can look into this further.
Kind regards,
The Bark Team
punctual and reliable
October 7, 2026
Unprompted review
Reply from Bark
Hello Sam,
Thank you for your lovely feedback! We're glad to hear you had a positive experience and appreciate you taking the time to share your review.
Kind regards,
The Bark Team
Quick and easy.
September 27, 2026
Unprompted review
Reply from Bark
Hello,
Thank you for taking the time to share your review.
We're delighted to hear that you found your experience with Bark quick and easy. Making it simple and convenient for customers to connect with the right professionals is something we always strive for, so it's wonderful to receive your positive feedback.
Thank you for choosing Bark. We really appreciate your support and look forward to helping you again in the future.
Kind regards,
The Bark Team
The expert I spoke to was unable to…
The expert I spoke to was unable to solve my problem. He made enquiries with the manufacturer and they said the device was beyond economical repair. No charge and the expert left his name and number should I need future help
October 1, 2026
Unprompted review
Reply from Bark
Hi Mel,
Thank you for sharing your experience. Although we’re sorry that your device couldn’t be repaired, we’re pleased to hear that the expert made enquiries with the manufacturer, kept you informed, and didn’t charge you for the visit. It’s also reassuring that they left their contact details in case you need help in the future.
We appreciate you taking the time to share your feedback and are glad the experience was handled professionally.
If you have any questions or need any further assistance, please feel free to contact us at review@bark.com (mailto:review@bark.com) and our team will be happy to help.
The Bark Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.