1st Franklin Financial Corporation Reviews 

17,686
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I just want to give a huge shoutout to Mrs. Peterson at the Palomino Lane location in Adamsville. She was extremely helpful and so nice. She did everything she could to give me the best experience. I... See more

Rated 5 out of 5 stars

Your company is very professional and has better rates than most companies. It's still way too high but eventually we may be able to bring that down. I have enjoyed doing business with you because as... See more

Rated 5 out of 5 stars

My mom passed away and we had some unexpected expenses after the funeral. 1st Franklin Financial was right on time. Valencia Vaughn at the Bessemer location gave me exceptional service and I am well p... See more

Rated 5 out of 5 stars

I was told what documents to bring and was given an appointment time which was 9am and when I arrived the representative took my information and had me out in less than an hour. I had my funds and wa... See more

Company details

  1. Loan Agency
  2. also in
  3. Car Finance and Loan Company
  4. Financial Institution
  5. Non-Bank Financial Service

Information provided by various external sources

Providing traditional installment loans to your community while taking pride in being fair, honest, and friendly to our customers through a personal relationship.


Contact info

  • 135 East Tugalo Street, 30577, Toccoa, United States

  • 1ffc.com

4.8

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(17,686)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

For me this has been the worst loan I…

For me this has been the worst loan I ever had. you get only 3000 and they request you to pay 6, 000 because they include insurances that are optional, and interest is calculated to the 6, 000 not to the 3, 000 loan... Watch out with this type of loans.

October 10, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I just want to give a huge shoutout to…

I just want to give a huge shoutout to Mrs. Peterson at the Palomino Lane location in Adamsville. She was extremely helpful and so nice. She did everything she could to give me the best experience. I highly recommend her and the people of that location. I will definitely be doing more business with them in the future.

August 12, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

GREAT customer service

GREAT customer service! Soon as I walked in was greeted and with smiles ! They help the process go smoothly and easy! Definitely will be back!

July 14, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Loan

I had a great experience from start to finish. Pauline listen to what my need was and she started my application over the phone. I felt that she valued my time and I appreciated that. The process went smoothly, she made me feel comfortable and she answered my questions about the loan rate. And very helpful in assisting with what would work best for me as the customer regarding my payment. Excellent customer service, friendly, knowledgeable and professional! I will share this experience with others and highly recommend your service.

March 25, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

My experience with this company was…Awesome

My experience with this company was AWESOME. Miss. Tiffany Oliver helped me with my loan, she was very patient with me and made sure I understood everything I signed. She loves her CUSTOMERS as well as she loves her JOB. Thanks 1st FRANKLIN for having MISS TIFFANY OLIVER.

December 16, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look