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Collect on Return

If you buy something in departures but don't want to take it away with you, you can arrange to pick it up on your return.

How it works
  1. Request Collect on Return when making your purchase

    Then simply leave your purchases with us. We'll have them ready for you to collect from arrivals upon your return.

  2. Available to everyone

    This is a free service available for all departing passengers.

  3. Available at every outlet

    Collect on Return is available at all shops in the departure lounge. All products excluding duty-free alcohol and cigarettes can be collected. Terms and conditions apply.


 

Get in touch

Please contact our Shopping Services team if you have any questions. You can also get in touch by calling us on +44(0) 800 6785324.

Contact the team