Reply from Epic Cycles
Hi Niko,
We appreciate your honest feedback but can you provide details about your delivery experience with our couriers so that we can make specific improvements?
Based on the 2 orders that you placed with us, they were both delivered well within the delivery timelines we communicated to you when we shipped out your orders and provided the tracking numbers.
We use multiple courier companies and for your orders we used Intercom/Dragonfly and for the other we used Canpar. Both companies are well known and trusted companies that provide fast and delivery.