Alexandre Baur

France

Reviews

Review of Deutsche Bahn AG


Rated 1 out of 5 stars

DB basically scammed me

Train cancelled without warning a minute before it was supposed to arrive, no email, no nothing.
They gave me wrong information telling me I should get to a WestBahn train to get to my destination, which costed me 135 euros additionnally to my base ticket price, 50 euros.
Contacted the Schlichtungsstelle Reise & Verkehr to ask for help, they offered mediation, after almost a year of mails they were telling DB it was fair to refund me my WestBahn ticket, they refused. DB is the worst train company I ever used, and I will never use it again

3 August 2025
Unprompted review