Relentless spam calls for 2+ years after I met with them one time to discuss the possibility of a project.
I discussed a possible project with these guys 2+ years ago then decided against it and let them know i will not be using them. They have called me on a regular basis, never stopping, for the past 2+ years. Relentlessly bombing my phone multiple times each month acting surprised every time i tell them to stop calling me. This is harassment. I wish i never took a meeting with these people.
Reply from Goigi
To the Anonymous Reviewer and Trustpilot Content Integrity Team,
GOIGI takes allegations of persistent unwanted calls and harassment extremely seriously. We regret the frustration described; however, because this review was posted anonymously and contains no identifiable information, we are currently unable to locate or verify the alleged meeting, enquiry, telephone number, opt-out requests, or subsequent calls.
GOIGI does not authorise its employees or representatives to harass prospective clients or deliberately disregard a confirmed request to stop communication. Our policy is to respect verified do-not-contact requests and remove the relevant telephone number from future calling activity.
To allow us to investigate and permanently suppress the correct number, we request that the reviewer email info@goigi.com with the subject line “Confidential Do-Not-Call Request” and provide:
• Full name and business name
• Telephone number receiving the calls
• Email address used for the original enquiry
• Approximate date of the meeting
• Numbers from which the calls were allegedly received
• Dates and times of the most recent calls
• Screenshots of the call history, where available
• Dates or evidence of previous requests to stop calling
Please do not publish your telephone number or other personal information publicly. The information provided will be used only to identify the relevant records, investigate the complaint, and implement the requested communication restriction. GOIGI will not telephone the reviewer in response to this email.
Upon receiving the information, our GOIGI Admin team will examine the relevant enquiry, CRM, email, and available calling records; place the verified number on our internal do-not-contact list; and determine whether the calls originated from GOIGI, an unauthorised third party, or possible caller-ID impersonation. Appropriate corrective action will be taken if any authorised representative is found to have breached our communication policies.
We also request that Trustpilot ask the reviewer to verify their identity and provide supporting call records, as the anonymous information currently published does not allow GOIGI to investigate or substantiate the allegation.
Until verifiable details are provided, the claims of “relentless” calling and “harassment” remain unverified.
Sincerely,
Management Team
GOIGI
info@goigi.com
