United Kingdom
Review of Debenhams
Price excellent for good quality items. Need to shorten both sets of trousers - standard for my short length, so no surprise.
Delivery came within specified timeframe and left discreetly on doorstep.
Review of APC
Perfect. Lovely delivery guy and package arrived within the specified time. He kindly lifted the heavy box up the shallow step and placed just inside the hallway. I guess he could see I am am a small older lady. A big thank you.
Review of HIVED
Package arrived early within delivery window 👍perfect.
The driver, Asif, was absolutely lovely. We had short chat which demonstrated he is charming, intelligent and very polite.
All good 😊😊
Reply from HIVED
Thanks so much for the kind feedback. We're delighted the delivery was on time and really appreciate you taking the time to share this review.
Review of firstbus.co.uk
I would just like to let you know I had a great journey from Teddington to Kingston on Thursday 27 August.
The driver was so lovely - he did three kind deeds during my journey.
First, he waited for me as I was running for the bus at Princes Road stop.
Next: he allowed a passenger to quickly re-board bus to retrieve brolly at Teddington Lock.
Third good deed: driver asked passenger with walking frame how far he was going. I guess so he knew to lower the ramp at the time.
Agreed, these were quite simple acts of kindness, but rarely seen from bus drivers. I thanked him when I left the bus at Kingston Wood Street. A lady behind me said she was pleased I’d taken the time to do so. She agreed, and added that many passengers were nodding in agreement.
I don’t know driver’s name, but he deserves a big, huge THANK YOU and acknowledgement from your company. To help you identify him, the bus arrived Wood Street at 10.15am.
Review of Tile Mountain
One tile arrived with small corner section broken. Confirms what I’ve read about porcelain easily chips when working with the flooring.
Reply from Tile Mountain
We’re sorry to hear that one of the sample pieces has arrived with a small section of the corner broken.
Just to clarify, our 10×10 samples are cut from full-size porcelain tiles, meaning the sample edges are cut rather than factory-finished. Small cut pieces can therefore be more susceptible to chipping around the corners during handling and transit.
Porcelain is chosen for its excellent durability and suitability for flooring. Once correctly installed, the full-size tiles are designed to withstand day-to-day use, so a small chip to a cut sample corner isn’t representative of the finished floor’s performance or durability.
One of our team has reached out to you directly to see if you’d like a replacement sample.
Best wishes,
Tile Mountain Team.
Review of Mercury Holidays
The adviser was good, knowledgable, helpful and gave me All the information I needed. I decided to book my holiday at the time. My confirmation email documents arrived very quickly.
Reply from Mercury Holidays
Dear Jean Scott
Thank you for your feedback. We are delighted to hear that our adviser provided all the information you needed and made the booking process straightforward. It is great to know your holiday confirmation and documents arrived promptly, allowing you to book with confidence. We look forward to helping you enjoy your upcoming Mercury Holidays trip.
Yours sincerely
Megan
Review of Crocus.co.uk Ltd
Have planted the Dierama in containers and pleased they look very healthy. Look forward to them flowering next summer.
Reply from Crocus.co.uk Ltd
Thanks, Jean! We’re delighted to hear your Dierama arrived healthy and are settling well in containers – we hope you get a fantastic display of flowers next summer. 🌸
Review of The AA Insurance
Chose AA from comparison site. Price very competitive amongst top three companies and because AA is well known trusted brand chose them, email Documentation arrived quickly. I’m well pleased.
Review of Mercury Holidays
Pleasant helpful advisor and easy to book holiday. Received confirmation email straight away, but expected to receive holiday documents by post. Cannot remember whether or not advisor asked about allergies, therefore uncertain at this stage that mine has been noted.
Reply from Mercury Holidays
Dear Jean Scott
Thank you for your feedback. We are pleased to hear that you found the advisor pleasant and helpful and that your holiday was easy to book, with confirmation received straight away.
We understand your comments regarding receiving documents by post and noting allergies. Our holiday documents are usually provided electronically, but if you require copies by post or would like us to confirm that your allergy information has been recorded, our Customer Relations team will be happy to assist further. We appreciate you sharing your experience and thank you for choosing Mercury Holidays.
Yours sincerely
Megan
Review of Urban Outfitters
Ease of ordering, delivery was earlier than estimated, and love the product.
Reply from Urban Outfitters
Hey Jean, we're so glad you love the product! Thank you for sharing your experience, we love to hear it! 🙂 Thanks, UO Team.
Review of Mercury Holidays
Justin was very helpful regarding questions about the tour I enquired about. He understood my requirements and gave me confidence to make the booking. Looking forward to receiving holiday details through the post
Reply from Mercury Holidays
Dear Jean Scott
Thank you for your feedback. We are very glad to hear that Justin was helpful when answering your questions about the tour and that he understood your requirements clearly. It is wonderful to know that his support gave you the confidence to go ahead with your booking.
We hope you enjoy looking through your holiday documents when they arrive in the post, and we look forward to helping with any further arrangements you may need.
Yours sincerely
Megan
Review of Go.Compare
Website easy to navigate and well pleased with the companies/prices I found. Am very happy with my choice of Home insurance.
Review of Karndean Designflooring
I chose ‘Entry Level’ tiles which look really good at an affordable price.
Would have preferred less marbling, however am very pleased with the overall look.
Reply from Karndean Designflooring
Hi Jean,
Thanks for your review. We are so happy to hear how pleased you are with your flooring chosen from our Knight Tile range. Our marble designs add a real wow factor to any room. We are thrilled that you are happy with the overall look.
Enjoy your beautiful new floor!
Many thanks,
Karndean Designflooring
Review of Coffee Friend
A great milk frother with 4 settings. Whilst I will use Option 1 only, this does give other people the option to choose. Produces an excellent firm milk frother perfect for cappuccinos. Absolutely love the Peppermint colour.
Would have given five stars but struggled to fit 2-prong plug into the UK 3-prong, and found a younger person to kindly do this for me. Written Instructions would have been helpful.
Review of Sheet Plastics
Needed to. Intact Sheet Plastics because I ordered the wrong colour. The girl I spoke to was absolutely lovely and super helpful. The service is great and so good to phone without a lengthy wait.
Reply from Sheet Plastics
Hello,
Thank you so much for your valued feedback – we truly appreciate you taking the time to share your experience with us.
We always love seeing how our products are used in real-world applications! If you'd like to share photos of your installation or project, feel free to email them to us or tag us on Instagram @sheetplastics. With your permission, we’d be thrilled to showcase your work on our platforms and inspire others in our community.
Thanks again for choosing Sheet Plastics!
Best regards,
Sheet Plastics
Review of Sheet Plastics
The product is great value for money. However, the adhesive does show through acrylic backsplash which is disappointing. Guess I can live with results for a while.
Reply from Sheet Plastics
Hello,
Thank you so much for your valued feedback – we truly appreciate you taking the time to share your experience with us.
We always love seeing how our products are used in real-world applications! If you'd like to share photos of your installation or project, feel free to email them to us or tag us on Instagram @sheetplastics. With your permission, we’d be thrilled to showcase your work on our platforms and inspire others in our community.
Thanks again for choosing Sheet Plastics!
Best regards,
Sheet Plastics
Review of John Lewis
Review of MoneySuperMarket
Price for top three quotes were better than other Comparison sites. All good well known companies too.
Reply from MoneySuperMarket
Good morning Jean
We're happy to hear that you found great prices from well-known companies through our service. Thank you for sharing your positive experience with us!
Please head over to support.moneysupermarket.com if you have any further questions.
The MoneySuperMarket Team
Review of Thompson & Morgan
Plants arrived well packaged and in good condition. I am disappointed with the banana plants because leaves turned brown soon after removing packaging, and no sign of new shoots showing on the smaller plant.
Penstemon arrived a few days ago, and still awaiting wallflowers (due end of month).
Reply from Thompson & Morgan
We appreciate your feedback. We're sorry the banana plants didn't meet your expectations, with the leaves browning and no new shoots on the smaller plant. We'll look into this. We hope you enjoy the penstemon and wallflowers when they arrive.
Kind regards, Beth.
Thompson & Morgan Customer Care
Review of Paul Fuentes Studio
Non-delivery on agreed date very annoying; I was at home ALL DAY. No follow up information until I contacted the sender.
Less than 2 hours notification of second delivery, after I made arrangements to meet a friend in London. I’m pleased to report the package arrived at 09.10 today.
Reply from Paul Fuentes Studio
Hi Jean, we completely understand how frustrating this can be! While we unfortunately have no control over these circumstances, we’re very happy we could assist you and ensure your package arrived safely.
