JO

James O Horton

United Kingdom

Reviews

Review of Zipvit


Rated 5 out of 5 stars

My orders are always well packed and…

My orders are always well packed and arrive expeditiously and more importantly they do work.

9 August 2026

Reply from Zipvit

Dear James,

We're so pleased to hear that your orders consistently arrive well-packed and quickly. Thank you for your returning custom and 5-star review!

Kind Regards
Sarah Dinshaw

Review of Greggs


Rated 1 out of 5 stars

I went to the Aldridge shop today at…

I went to the Aldridge shop today at 1pm, one lady was serving with two other women chatting out the back, completely unconcerned about the queue. I gave up in the end and walked out. This wasn't the first time I've experienced poor or no service at Greggs. Their customer service leaves a lot to be desired.

29 June 2026
Unprompted review

Review of Halifax


Rated 1 out of 5 stars

My confidence in Halifax has gone.

I had a fixed term ISA that matured on the 30th of March 2026. A few weeks before, I was contacted and asked what I wanted to do with the account. I asked to renew it for a further year at 3.8% interest. I then started getting online messages asking me what I wanted to do with the maturing account. Twice online I requested a renewal for a fixed term at 3.8%. However today, the 31st of March, on checking my account I notice that it's become an ISA paying less than one per cent. My confidence in Halifax has gone and I'm looking for a new home for my money.

31 March 2026
Unprompted review

Review of Zipvit


Rated 5 out of 5 stars

The products are always dispatched…

The products are always dispatched promptly, they're packaged well and are excellent value.

28 February 2026

Reply from Zipvit

We are happy to hear that you are so consistently pleased with our dispatch, times and value.
Many thanks James for five stars once again.
Kind Regards
Sarah Dinshaw

Review of E.ON Next Energy Ltd


Rated 4 out of 5 stars

E.ON is a reliable energy supplier.

E.ON has always been reliable and displays prices, unit rates etc. clearly. I've never had a problem and it's easy to speak to a person instead of a hubot. The only minor irritation I had was my balance is healthily in credit and I couldn't reduce my direct debit without speaking to someone.

18 March 2026

Review of Compare the Market


Rated 5 out of 5 stars

Transaction completed rapidly.

Transaction completed rapidly and efficiently. No problems at all

29 January 2026

Reply from Compare the Market

Hi James,

Thank you for your feedback! We're so pleased to hear that your transaction was completed rapidly and efficiently without any issues. Providing a smooth and hassle-free experience is always our goal, and it's great to know we delivered that for you.

Best regards,

Mia
Customer Care Team
Compare The Market

Review of National Express West Midlands


Rated 1 out of 5 stars

Dreadful Company

This abysmal outfit really does need sorting out. After waiting thirty minutes for a bus to Sutton Coldfield from New Oscott this morning, 14th January, I realised something was amiss because at least three buses should have arrived during this time. By the time I decided to try an alternative route there were about a dozen people waiting at the stop. Later I found out there were roadworks on the route and all the buses had been diverted. Is it beyond this company to inform people about diversions and that some bus stops are not in use? I eventually got to my appointment in Sutton Coldfield albeit 15 minutes late thanks to this abysmal bus company.

14 January 2026
Unprompted review

Review of Zipvit


Rated 5 out of 5 stars

Good quality product.

Good quality products at reasonable prices that are packaged well and delivered expeditiously.

29 November 2025

Reply from Zipvit

Dear James,
We're happy to hear that you find our products good quality and reasonably priced. Many thanks for choosing to shop with us.
Kind Regards
Sarah Dinshaw

Review of M&S Credit Card


Rated 5 out of 5 stars

Getting confirmation of a transaction.

What I find useful is that whenever I use my card I get an immediate text confirmation of how much the transaction was.

12 November 2025
Unprompted review

Reply from M&S Credit Card

Hello, James.

I'm glad to hear that you find the spend notifications useful. We agree these are a great feature for keeping track of your spending👍

Take care, Amy.

Review of InsureandGo UK


Rated 5 out of 5 stars

Good value.

Good value and an easy process to renew policy.

2 November 2025

Reply from InsureandGo UK

Good afternoon James,

We're glad you found our renewal process easy and the policy a good value. Thank you for your positive feedback; we appreciate it.

Kind regards
Ryan

Review of Zipvit


Rated 5 out of 5 stars

First class products.

First class products at reasonable prices that arrive within three or four days.

29 August 2025

Reply from Zipvit

Dear James
We're happy to hear that you are pleased with our products and prices. Thank you for taking the time to get in touch with five stars.
Kind Regards
Sarah Dinshaw

Review of M&S Credit Card


Rated 5 out of 5 stars

Very good Card.

I've had a Credit Card for a couple of years and I've never had a problem with it. What I particularly like is when I use it I get a confirmation text almost immediately stating where it was used and the amount.

30 July 2025
Unprompted review

Reply from M&S Credit Card

Hello, James.
I'm glad to hear you haven't had any problems.
I agree the notifications are really handy and offer peace of mind when using the account.
Take care, Amy.

Review of Halfords Retail


Rated 1 out of 5 stars

Very poorly run company.

I needed a rear wiper blade for my car. I went to their website but couldn't find one listed, so I tried phoning, an automated voice referred me to the website and cleared the line. I tried phoning again and eventually managed to speak to someone who sounded like he was in Outer Mongolia. He said he couldn't find one and told me to go to a store and see if they had any. The nearest Halfords to me closed some time ago. What an inefficient, hopeless company Halfords is now.

29 May 2025
Unprompted review

Review of Zipvit


Rated 5 out of 5 stars

Consistently top class products and prices.

Consistently top class products at very reasonable prices.

19 April 2025

Reply from Zipvit

Thank you for your review again James.
We are thrilled to hear that you are consistently pleased with our service, many thanks for your custom and support.
Kind Regards
Sarah Dinshaw

Review of Zipvit


Rated 5 out of 5 stars

Very good products.

I've been taking a plant sterol supplement for about a year. On my latest blood test my tri glyceride levels have dropped from four point nine to one point four. I have not altered my diet, so I'm quite sure that the plant sterol supplement works.

9 February 2025

Reply from Zipvit

Thank you for sharing your experience with our plant sterol tablets. We appreciate you taking the time to leave a review and are thrilled to hear about the positive impact it has had on your triglyceride levels. Wishing you continued good health, thank yo for ordering with us James.
Kind Regards
Sarah Dinshaw

Review of NS&I


Rated 1 out of 5 stars

I had a couple of accounts with NS&I

I had a couple of accounts with NS&I. I had the devil of a job to get my money back, i just want to warn people to look out for the "invited" reviews that give mostly four or five stars. Genuine reviews are usually one or two stars and are far more truthful and critical of NS&I.

7 December 2024
Unprompted review

Review of InsureandGo UK


Rated 5 out of 5 stars

Good price

Easy to understand and simple to complete the transaction at a reasonable price.

30 November 2024

Reply from InsureandGo UK

Good afternoon James,

We are delighted to hear that you found the transaction easy to understand and simple to complete, all at a reasonable price.

Thank you for your positive feedback! I hope you enjoy any upcoming trips.

Kind regards,
Georgina

Review of Lebara Mobile (UK)


Rated 4 out of 5 stars

I've been with Lebara for a month

I've been with Lebara for a month. Very good prices and no problems making or receiving calls but my only problem is that I've never been able to get the voicemail working. All I get when I call 121 is a recorded message which says "We are working on it and your voicemail will be activated in the next hours". Sadly, it never does get activated. They've sent me a new sim card and I've tried that but still have the same problem.It's so frustrating!

5 November 2024
Unprompted review

Reply from Lebara Mobile (UK)

Hello,

Thank you for your feedback. At LEBARA, we aspire to be brilliant at customer service and I’m glad to hear that our team did a great job!

Best Regards,
John-Paul Patten
Operations Director

Review of Zipvit


Rated 5 out of 5 stars

It would be wonderful.

It would be wonderful if all companies I dealt with were as efficient as Zipvit.

24 October 2024

Reply from Zipvit

Many thanks for your review James it is very much appreciated, we look forward to you ordering with us again soon.
Kind Regards
Sarah Dinshaw

Review of Zipvit


Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, well packaged and excellent value for money.

15 June 2024

Reply from Zipvit

Many thanks for choosing to order with us again James.
We do appreciate your returning custom as well as your time getting in touch with 5 stars!
Kind Regards
Sarah Dinshaw