AN

angela

United Kingdom

Reviews

Review of Calistagroup

Review of Flowercard

Rated 5 out of 5 stars

Great company

Have to say customer service is excellent. My Mothers Day card was late and not the best however it was dealt with very professionally and swiftly. A replacement came which was lovely and can’t fault the company for the way everything was handled. Would not hesitate to use them again.

15 March 2026
Unprompted review

Reply from Flowercard

Dear Angela,

Thank you for your lovely feedback regarding our customer service. We are sorry that your original Mother's Day card was late and not up to our usual standards, but we are so pleased that we could resolve this professionally for you with a replacement. We appreciate your support and look forward to serving you again. 🌸

Kind regards,
Sophie 🌸

Review of Toluna

Rated 2 out of 5 stars

No customer service

After weeks of waiting and texting about a reward I’m waiting for I’m no further on. They keep telling me the issue has been resolved when clearly it hasn’t. Over a month now and still no reward

10 October 2025
Unprompted review

Reply from Toluna

Hello,

We’re sorry to hear about the inconvenience and understand how frustrating this delay must be. Please be assured that our team is doing its best to process all rewards as quickly as possible.

To review your case again and provide further assistance, we kindly ask that you create a new ticket with our support team here: https://www.toluna.com/contact-us.

Kind regards,
Toluna Team

Review of SHEIN

Rated 1 out of 5 stars

Lost orders and no refund

Still waiting for my order yodel can’t find it and told me to get in touch with SHEIN which is impossible. No one answers or replies to emails, live chat or WhatsApp. First and last time I use them

10 October 2025
Unprompted review

Reply from SHEIN

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this link: https://uk.shein.com/robot?page=navigationBar
Type your question directly in the message box to get an answer or solution.
Or you can contact Customer Service by app.
Click "me"-->support-->customer service-->type your question directly in the message box to get an answer or solution.
If the answers don't match, please go ahead and describe the issue in detail and submit a ticket to get manual service. We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️

Review of SSE Energy Services

Rated 1 out of 5 stars

Absolutely hopeless customer service

Absolutely hopeless customer service. Every time I call the customer service agent has no idea how to deal with it and by that I mean not understanding me. For example I ask questions about my usage or direct debit or smart meter and they answer on a completely different matter so in fact they haven’t a clue what I said or how to deal with it. Have these people been trained at all!

18 October 2022
Unprompted review

Reply from SSE Energy Services

I'm really sorry to hear about your experience and we'd like to put this right.

Please check your private messages as I've sent a request for some further details. Get back to us when you can so we can get this sorted.

Thanks,
Kirsten

Review of poltronesofà

Review of Coolliy

Review of YouGarden

Rated 1 out of 5 stars

So glad I read these reviews before…

So glad I read these reviews before ordering. Thanks for your honesty folks. I'll hang onto my money

30 April 2020
Unprompted review

Reply from YouGarden

Hi Angela, that is a real shame, I hope that you do return once the pandemic has settled and business returns to usual. - Chloe.

Review of ilumi

Rated 4 out of 5 stars

Well worth a taste!

my goods arrived promptly, are easy to use and having lots if fun creating my own recipes using the ilumi sauces as a base. Not expensive and easy to use. Can rustle up a meal in minutes ... Well recommended

31 October 2014
Unprompted review