FixMyCar Reviews 

11,460
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 608 reviews, reviewers had a great experience with this company. Customers find the platform very helpful for comparing local options, reading clear details, and securing competitive prices effortlessly without needing to call multiple places. Many users appreciate how quickly bookings are confirmed and how smoothly the overall service proceeds from start to finish. People frequently mention that the mechanics are extremely knowledgeable, polite, arrive on time, and complete repairs efficiently. However, some people mentioned that garages sometimes had no record of their appointments, leading to confusion over scheduled dates. A few reviewers also noted unexpected price differences or communication hurdles when trying to arrange their repairs.

What people talk about most

Service

Consumers experience mixed feelings regarding the service quality, with many reviewers praising quick quotes,... See more

Price

Clients share ambiguous opinions on price, as some consumers highlight affordable rates, competitive quotes,... See more

Booking process

Customers had ambiguous experiences with booking process, noting that online scheduling was quick and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the mechanics and technicians as... See more

Website

Users describe ambiguous interactions with website, while many reviewers praise the platform as a convenient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Within minutes of me putting my request on their system, I had received a number of quotes. Once I'd researched the quotes and who was making them, I chose the garage. The only disappointing aspect wa... See more

Company replied

Rated 4 out of 5 stars

Good mechanic shame he tried to charge me vat but not vat registered and didn't like me taking the vat off the bill. The good side is that he did fix my vehicle. If it hadn't been for the vat problem... See more

Company replied

Rated 5 out of 5 stars

The whole experience was quick and surprisingly not as expensive as I thought. The whole job was done in less than one day plus the guys were knowledgeable and knew what they were talking about. When... See more

Company replied

Rated 5 out of 5 stars

Fix my car have been quite approachable regarding one of the mobile mechanic's in the B&H area that they have. This guy was so unreliable. He'd taken some boards off from under my car telling me he n... See more

Company replied


Company details

  1. Price comparison site
  2. also in
  3. Car service
  4. Mechanic
  5. Online marketplace
  6. Vehicle repair shop

About FixMyCar

Written by the company

FixMyCar is a free, easy to use service that lets drivers compare and book garages online. Our Garage Network is made up of over 15,000 top-rated garages, mobile mechanics and dealerships around the UK. Whether you're looking to get your car serviced, book an MOT or have a specialist repair your car, we can help you find the right garage at the right price. Get a quote

Contact info

3.8

Great

TrustScore 4 out of 5

11k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(11,460)

591 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

No mention of the work to be done

It's great getting a quote but when the job is quoted there is no mention of the work being carried out. I cannot be sure what job is being quoted for. I specified what I wanted done but many of the quotes do not reflect or mention my request. I asked for a quote to change the clutch master cylinder. All the quotes mention clutch repair or clutch replacement. Not one quote mentioned the maaster cylinder I want changed

12 October 2026
Unprompted review
Rated 1 out of 5 stars

Prices on the site are way off

Prices on the site are way off. First place wanted £74 more for an oil change. Found a second one and booked it, that price went up but £60.

It's not worth using them if the prices change this much.

12 October 2026
Unprompted review
Rated 1 out of 5 stars

Poor Show !!!

On confirming & booking received a message , Garage will contact to confirm a suitable time to drop off never received any message .True I could have contacted them but took it at face value .

11 October 2026
Unprompted review
Rated 1 out of 5 stars

Very poor experience. Booked but garage didn't want to do work

Very poor.

RAC sent me an offer to have a free car healthcheck, and booking is organised through FixMyCar.

I thought that could be useful a few weeks before the actual MOT of the car, to see if anything needs to be fixed.

I booked the health check from a local garage several weeks in advance and received a confirmation email. When calling the garage a day before to confirm, they said they didn't have any bookings and won't have time to do the work anyway (probably a 15 minutes job...). Yet they mentioned "FixMyCar" (I didn't) so they clearly had the booking but were not planning to do any work. Time wasters.

Clearly, FixMyCar is not reliable and using dodgy garages that don't plan to do the work. Avoid!

9 October 2026
Unprompted review
Rated 5 out of 5 stars

Through FixMyCar

Through FixMyCar; I was able to find a reliable mechanic garage [Express Tyre & Auto Centre] in Ossett where my car was eventually fixed with the utmost care and attention.

I had earlier visited several mechanic garages where they took my money; yet the problem with my car persisted. But stumbling across FixMyCar resolved these issues for me. Thank you.

23 September 2026
Unprompted review
Rated 2 out of 5 stars

Garage in complete disarray

The booking was fine with many quotes being offered.
The place, where I booked the job, didn't have my booking, started quoting higher prices than quoted and wanted to included discs. Said they'd phoned me but there was nothing on my phone. Starting looking through pads and books to find quotes, but couldn't.
Complete shambles. I had a bad feeling about the place and walked away saying I didn't want them to do the job.

7 October 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Martin,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

I needed a replacement clutch on my…

I needed a replacement clutch on my land rover but no quotes came through at all from all the garages that it listed and the site had loading issues. So didn't work for me I'm afraid.

5 October 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Colin,

We’re sorry to hear about the lack of quotes for the job you posted.

While we cannot guarantee that every job will receive a quote, we are actively working to increase the number of garages quoting through our website.

You can also request quotes directly from garages in your area by visiting https://www.whocanfixmycar.com/services, entering your postcode, selecting a garage, and clicking "Request a quote."

Kind regards,
The FixMyCar team

Rated 5 out of 5 stars

A 5 star service

Sebastian turned up at the time he said. After a discussion of what work I was waiting done. He said that he should be finished at around 6pm and made a start in dismantling my car. I kept a check on his progress throughout the day. My poorly car in organised piles of parts on my driveway. After the gearbox had been removed Sebastian showed be the excessively worne clutch plate and explained that the flywheel had excessive movement and advised that it would need replacing. A little bit extra work but still better get it done now than 6 months down the road. Once the gearbox had been reassembled. Sebastian moved onto replacing the timing belt. This was done in a good timely manor. It was now 6.20 when Sebastian knocked on the door to say all done and ready for a road test. I took the car for a quick spin around the block. The difference was noticeable even before I had even left my driveway.
Even with the extra work required and having to collect the extra parts the job was completed in a good timely manner and at a very reasonable price too.
A 5 star service throughout and I will be using his services again.

2 October 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Trevor,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 1 out of 5 stars

Bad service...

Confirmation email said that Payment will be taken by Formula One Autocentres - Stirchley after the completion of all work. But when I went to the garage, their receptionist said there is no slot booked because i didn't pay for service when I booked it. Disappointed a lot as I have to look for another garage and schedule the service in other day again. Waste of time

3 October 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Altynbek,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Total Rubbish

Total Rubbish, put in details and got two garages available. One was over 100 miles away and the other one never gave a quote.
Waste of time

1 October 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Mark,

We’re sorry to hear about the lack of quotes for the job you posted.

While we cannot guarantee that every job will receive a quote, we are actively working to increase the number of garages quoting through our website.

You can also request quotes directly from garages in your area by visiting https://www.whocanfixmycar.com/services, entering your postcode, selecting a garage, and clicking "Request a quote."

Kind regards,
The FixMyCar team

Rated 1 out of 5 stars

The garage had no record of the…

The garage had no record of the booking. They said I was the third person that week to arrive after using FixMyCar. They explained they can’t see the diary and they have no way of booking through FixMyCar. I had to find another garage to MOT my car.

25 September 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Tara,

We're sorry to hear about your experience.

When booking a job through our site, the available dates should reflect the garage’s availability. Unfortunately, it sounds like there may have been a miscommunication on the garage’s end in this instance.

To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

No trust dishonesty and lie

I’m not happy and need refund before you forwarded this information, this is very disturbing on your side as you do not told me, l will get me refund and cancelled it this is very disrespectful and gave me false information hope, l need my refund l have chasing for refund 4 day now

I'm sorry you've been waiting, Chez. We definitely want to get this sorted for you.
Of course. Please send us proof of payment and a screenshot of the payment/transaction showing the payment made to us. We will forward this to our Accounts Team for review. Once they have reviewed the payment, they will deal with the refund request accordingly.

Stop playing with me, you forwarded this statement to me, 4 or 5 day ago, stop playing with me, l need my refund

Of course, Chez. I'm sorry to hear you're looking for a refund.
To get this started, please send us *proof of payment* and a *screenshot* of the transaction showing the payment made to us. I will forward this to our *Accounts Team* for review, since then l still don’t have my refund back, the services are very bad very disappointing very poor frustrating and l can not move from the disrespectful work carry out not done properly give the wrong information in term on of the part require, l have more communication by WhatsApp l will be posted it as all l want is my refund kindly forward my refund or l will expose you more

14 August 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like the opportunity to investigate further.

To assist you more effectively, we’d be happy to open a complaint on your behalf. Please email us at team@fixmycar.com with your details so we can look into this for you.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

It's as easy as 1,2,3

It's as easy as 1,2,3

Ask FixMyCar.

Wait a short time for quotes to come into your email.

Select the garage and accept quote.

Simples. 👍

14 September 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Tim,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 4 out of 5 stars

Three different quotes within 48 hours

Three different quotes within 48 hours. The mechanic I selected turned up on time, was very efficient and very helpful.

14 September 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Ivan,

We’re happy to hear you had a positive experience with FixMyCar - thank you for taking the time to leave us a review!

If you have any suggestions on how we can make your next experience a 5-star one, we’d love to hear from you at team@fixmycar.com.

Kind regards,
The FixMyCar team.

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