Joma Sport s.a. Reviews 

2,039
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I am very happy with the purchase; the product is well-made and reflects the excellent quality of JOMA products. They will be very useful for my professional matches on the courts in northern Mexico.

Rated 5 out of 5 stars

Everything went smooth from the moment of the order to the delivery itself. The quality of the jerseys is top notch. Tutto è andato liscio, dal momento dell'ordine fino alla consegna. La qualità d... See more

Rated 1 out of 5 stars

Terrible return experience. There's no normal, classic return process. You'll have to arrange the return on your own, as no shipping label is provided. And you'll have to pay for it too. Just don't bu... See more


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4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

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Replied to 46% of negative reviews

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4.5

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(2,039)

1,886 reviews in the last 12 months

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Rated 5 out of 5 stars

I am very happy with the purchase

I am very happy with the purchase; the product is well-made and reflects the excellent quality of JOMA products. They will be very useful for my professional matches on the courts in northern Mexico.

30 September 2026
Rated 1 out of 5 stars

Terrible return experience

Terrible return experience. There's no normal, classic return process. You'll have to arrange the return on your own, as no shipping label is provided. And you'll have to pay for it too. Just don't buy here.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Divise 3x3

Everything went smooth from the moment of the order to the delivery itself. The quality of the jerseys is top notch.

Tutto è andato liscio, dal momento dell'ordine fino alla consegna. La qualità delle maglie è eccellente.

3 August 2026
Rated 1 out of 5 stars

Joma sport scammed me

Good day,

I have ordered the joma 2 ocean marathon sneakers two weeks back and im still waiting for the delivery. Their tracking link is not working. Ive sent several emails and messages but no response. They are a scam... their customer supports also non responsive.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Extremely poor customer service

I ordered a couple of shoes from Joma and needed to return some of them. After many emails, Facebook messages, and phone calls, I’ve only received the same reply twice over a month — telling me to check their customer service page. That page says to email them, but when you do, no one answers. Terrible experience and very disappointing support.

1 October 2025
Unprompted review
Rated 2 out of 5 stars

Poor customer care

Really bad customer service if you don’t speak Spanish. No response to emails or phone calls requesting assistance with returns procedure. Only received confirmation that a refund was made when I chased it up 2 weeks after sending the product back. To be fair the product was good quality just not for me.

4 October 2025
Unprompted review
Rated 1 out of 5 stars

JOMA SPORT SOUTH AFRICA (PTY) LTD FRAUD

I bought my football kit from joma sport south africa (pty) Ltd in Durban. I got the contact from the a goverment sports event. Only to find out by joma sport spain that they weren't authorised to sell Joma. They had just hijacked the name. Afterwards the website i was looking at it owned by Spanish Sportswear (pty) Ltd t/a Joma Sport South Africa. Jomasport.co.za
There seems to be people taking advantage of poor trademark protection and respect in South Africa.

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor product quality and no response from customer service

I purchased a t-shirt from Joma Sport and wore it once before washing it according to the care instructions. Unfortunately, after just one wash, the fabric showed visible damage — small white spots and abrasions that should not appear on a brand-new item.

I contacted Joma Sport’s customer service via their official email and included a photo of the damage. It’s been several days, and I have yet to receive any response — except for a confirmation that my complaint was received.

This experience has been disappointing both in terms of product quality and customer support. I expected better from a well-known sportswear brand.

26 September 2025
Unprompted review
Rated 1 out of 5 stars

Worts costumer service ever

Worts costumer service ever.

I bought a pair of trainers (Madrid half-marathon). The money went straight away but the order (according to the worst website ever, in terms of user account) is still in “packaging”.

Contacted customer service 2 times already, and nothing... total silence.

(hope that the packaging is shipped til next week. Otherwise they will hear from my lawyer... They won't go unpunished and I want my money back if the package doesn't arrive.

22 March 2025
Unprompted review

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