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JB Tools Reviews 

2,605
•
TrustScore 4.5 out of 5

4.6

Car Equipment Accessories Store
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Review summary

Created with AI, based on recent reviews

Looking at 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the intuitive website design, noting that finding specialized tools and checking out is exceptionally straightforward. Many consumers are particularly happy with the competitive pricing, broad selection, and prompt order processing. Some people were dissatisfied with shipping issues, noting occasional damaged items, poor packaging, or complications regarding product returns. A few other people also felt that navigating the online store on mobile devices presented minor hurdles and clunky user experiences. Despite these specific challenges with deliveries and site navigation, the vast majority remain very satisfied with their purchases.

What people talk about most

Product

People report high satisfaction with the product selection, noting that items arrive in good condition and... See more

Price

Customers had positive experiences with price, frequently highlighting reasonable costs, competitive... See more

Order

Clients share positive opinions on order, highlighting a quick, efficient checkout process and convenient... See more

Website

Users describe positive interactions with website, highlighting that the platform is easy to navigate,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered safety supplies previously with great results. Returned to set up an account. Resell Certificate for Tax Exempt was quick and easy. Very responsive and put my order thru in short tim... See more

Company replied

Rated 5 out of 5 stars

I have been ordering with JBTools many times through Amazon. My dad was a great mechanic and I thought it would be much easier to order directly from your company . Your gloves are great quality seco... See more

Rated 5 out of 5 stars

The web site was very easy to navigate, the selection is great and so are the prices. I love shopping here for most of my body work supply's and its here pretty quick with out charging a small tortu... See more

Company replied

Rated 5 out of 5 stars

This is my second order with JB Tools this week. I received the first order today and all went well so I feel confident this order will go the same. Both orders are for SK torque wrenches of different... See more

Company details

  1. Car Equipment Accessories Store

Written by the company

JB Tools has the best automotive tools for sale online. We sell hand tools, garage tools, automotive lighting, power tools, shop equipment and tool storage.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(2,605)

442 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I have been ordering with JBTools many…

I have been ordering with JBTools many times through Amazon. My dad was a great mechanic and I thought it would be much easier to order directly from your company . Your gloves are great quality second to none. I know I can count on your service to take care of my needs.
Thanks, MJ

11 October 2026
Unprompted review
Rated 5 out of 5 stars

Price was right

Price was right. All I needed was a mini battery tender. You made it short and Simple. One and DONE!
Thank-you! Ben

24 September 2026
Unprompted review

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