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Created with AI, based on recent reviews
With more than 2,000 brands, from big-name luxe labels to hard-to-find emerging lab designers, Farfetch has an unrivalled product offer including the most exciting collections and sought-after pieces each season.
United Kingdom
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Easy ordering, fast delivery and great communication! Product exactly what I wanted.
I bought exactly what i wanted at a great price.
Item dispatched quickly and delivered on time. Great price and quality too.
I ordered shoes, grey color, as provided in listing. Next day I received mail that my order was cancelled because the item was out of stock. I contacted support and I was told that I have to make new order if I want and previous order’s money will be returned. So, I did order new shoes, again with attached pictures of the same model but brown color.
Finally I received two same color shoes. They don’t inform me that my first order was active again. They push me to make new purchase. Also the pictures provided with listing according which I made second order, did not match with real Item design ( color ).
After that I am in endless mailing to somehow solve this issue but they very politely just ignoring my request. Meanwhile I explained all the details few times and ask for some solution to be offered by them.
Excellent Shoes and dress! Everything arrived in perfect condition and was so beautifully wrapped and what matters to me; there was no plastic! The feel of the products when they arrive is amazing! Boutique shopping experience at Home! 🥰
Fast delivery, good discount with respect to the official price
First time purchase...simple order placement, very prompt delivery (although a little expensive at £10 for one T shirt), packaging beautiful. Wouldn't hesitate to purchase from them again.
The quality of the sneaker is superb and the speed of the delivery by the courrier
The packaging not as our expectation
Easy access to placing order. Great product selection too!
I bought shoes for my holiday !i was sent the wrong shoes to start with and only one shoe cane .i am on holiday at the minute and ive had to buy new shoes . I am saddend i will not be purchases from yous again and i have sent all pictures and details that you need and i still have and a refund credit not or anything.
You have beautiful things, sometimes ones that aren’t in other stores
I had a great experience with Farfetch. My product was taking a long time to ship and they looked into it for me and a few days later I had my new shoes! Customer service was helpful and timely and my shoes are great!

Reply from Farfetch
The store mixed up my order and sent me the wrong T-shirt. I didn’t want to spend time sorting it out over $60.

Reply from Farfetch
Excellent Service and super efficient. In case something must be returned they are also super fast with the refund. The products are always how they described them. Very satisfied
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