Envirofone Reviews 

46,866
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,254 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the exceptional service and efficient communication throughout. Customers frequently mention that the entire trade-in process is very quick and straightforward, with payments successfully deposited rapidly into their bank accounts. People also appreciate receiving competitive prices for their old electronics, noting that transactions go smoothly from start to finish without any hassle. Some reviewers were not happy with the product valuation process, describing frustrating experiences regarding their item evaluations and returned devices. Consumers reported that initial online quotes were sometimes drastically reduced after physical inspection due to unexpected claims regarding device conditions.

What people talk about most

Service

People report positive experiences with service, highlighting a quick turnaround time and prompt payments... See more

Payment

Reviewers mention positive feedback about payment, highlighting that the process is exceptionally fast and... See more

Price

Reviewers highlight positive aspects of price, noting that they received very competitive and fair valuations... See more

User experience

Clients share positive opinions on user experience, describing the trade-in process as quick,... See more

Product

Consumers experience divided opinions regarding product transactions, as some reviewers praise the speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time using Envirofone, one of the better cash offers out there and also positive reviews. Turns out they are all true, as long as you’re honest and realistic in what’s sent, you’ll receive wha... See more

Rated 5 out of 5 stars

I wasn’t skeptical about using Envirofone as using similar companies in the past. However, I was pleasantly surprised. Easy to deal with and once my device was checked I had the full amount in my bank... See more

Rated 5 out of 5 stars

Excellent Service. A simple and clear website that explains categories for mobile phone recycle. Its a Quick and Easy process from start to finish. I have had lots of phones sitting in a bag for to... See more

Company replied

Rated 5 out of 5 stars

I got paid out at the speed of lightning.I posted my package of on Saturday; my account was credited on the following Wednesday.Remember The time span included a Sunday, a non working day. This is wha... See more

Company replied


Company details

  1. Cell phone recycling and unlocking service
  2. also in
  3. Online marketplace
  4. Recycling centre

About Envirofone

Written by the company

Of the UK mobile phone recyclers, we’re one of the longest running recyclers with over 15 years’ experience helping customers get cash for their old devices, we don't just buy phones we also Sell phones for a fraction of the RRP. Both buying and selling devices take place on the same website making it really simple for you to upgrade your phone at any time.
BUY TECH
SELL TECH

Envirofone

Written by the company

15 Years Experience
We are the longest running mobile phone recycler with over 15 years experience offering cash for your mobile phones and buy a refurbished phone for a fraction of the RRP
Over 4 Million Happy Customers
We've paid out millions and given countless phones a new home!
Free Enviropack & Free postage
We make it as simple as possible when selling your device we send you a handy Enviropack so you can securely wrap your device when sending to us, plus its free to send!
Get 12% More with Envirocash
Our E-wallet payment method 'EnviroCash' allows you to get extra for your old unwanted devices to spend on a premium quality refurbished phone which includes a 12 month warranty. Simply sell it, send it and spend it. So, if you're ready to upgrade, go to Envirofone.
We accept damaged phones!
We test each phone individually so you get an individual price based on individual faults. And if you're not happy with the offer we will return if free of charge.
Price Promise
We pay the price quoted on our website or we’ll return your phone completely free of charge.(Some mobile phone recyclers charge!)
Same Day Payment
We use Faster Payments, so you get paid into your bank account on the same day
Buy refurbished devices
We sell a wide range of premium mobile phones, tablets, wearables, consoles and accessories.
12 Month Warranty
We offer a 12 month warranty on all phones purchased via the website. This means you’ll have peace of mind when buying from us.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

47k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(46,866)

1,218 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick, easy and efficient

Quick, easy and efficient!

Got my payment within 24 hours of them receiving my phone, foe the exact amount agreed, no quibbling, just payment sent.
Highly recommend.

14 October 2026
Rated 5 out of 5 stars

Fantastic

Fantastic! Fast & hassle free experience! Would be happy to do business again. Thank you.

14 October 2026
Rated 5 out of 5 stars

After a long back would and forward…

After a long back would and forward trying to locate my phone i had the boos for envirofone sam Hargreaves ring me about this i can say what a top man he is within 12 hours my phone has been locate and paid mind all I can say is thanks for taken the time to sort this out as royal mail did want to help me thanks for all your help Sam Hargreaves you really do care about your customers

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Straight-forward and effective process…

Straight-forward and effective process from quote to payment. Got valuation, phone collected by Royal Mail next day, tracked by Envirofone and confirmed on receipt, tested and acknowledged as described and payment made promptly. Great service.

13 October 2026
Rated 5 out of 5 stars

Amazing service, 5 stars

The initial response to my enquiry, the offer made for my phone and email of the postal delivery details was seamless and fast.
I had heard stories of companies quoting a price and then making a lower offer once they received it. Not so here, I was honest in my description, posted the phone on a Monday morning, received a message on Tuesday morning to say it had arrived and was due for inspection. Tuesday afternoon I received another email telling me that after inspection the agreed upon price was going to be paid into my account. Two hours later I received the payment in full to my account. I am blown away by the level of service and communication with this company and based on my own experience would not hesitate to recommend them and would certainly use them again without hesitation.

13 October 2026
Rated 5 out of 5 stars

Excellent service. Highly recommended

Excellent service – highly recommended
I am extremely pleased with my experience with Envirofone. The whole process was straightforward, efficient and professional from start to finish.
My device was inspected promptly, and the full quoted amount was honoured without any deductions. Payment was made on the same day, and I received clear email updates throughout the process.

Excellent communication, reliable service and a very smooth transaction.

I would definitely use Envirofone again in the future and would highly recommend them to others.

13 October 2026
Rated 5 out of 5 stars

Would recommend

Absolutley no problems with Envirofone, sent my watch in and was paid almost straight away with no quibble, unlike some who try to lower the price for some scratch that appeared from nowhere

12 October 2026

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