Good communications and timely notifications regarding delivery. The roses were well protected and packed. Considering the adverse weather conditions, the plants are quite healthy, with minor sunburn/... See more
Company replied
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Review summary
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Order processing was efficient. Rose plants were smaller in size than I expected though they were in healthy condition. They started to bloom two weeks after I planted in large pots as I am still con... See more
Company replied
Delivered quickly and packaged well. One issue us delivery man. He was late no update to me and I contacted company about it and got nowhere. The stated it could be delivered up until 9pm but time sl... See more
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Order was quickly delivered but the package was damaged and one of the rose was laying on the ground on its side. We were not at home as we received an email less than an hour before the package was d... See more
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Company details
Written by the company
World of Roses started growing roses in Bedfordshire in the 1960's. The family run business was started by Paul Chessum initially producing roses in his parents back garden. Over the years, the business has evolved and expanded to become one of the largest growers in the UK and Europe and is now in its third generation in the family. We are specialist suppliers and growers of premium quality British roses, supplying garden centres and our own online store. We have recently expanded our product range to offer beautiful gifts to cater for all occasions.
Contact info
Eventus House, PE6 8FD, Market Deeping, United Kingdom
- 0844 502 0511
- cs@worldofroses.com
- worldofroses.com
4.3
Excellent
5k reviews
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Second time ordering from this company
Second time ordering from this company. Great service, able to discuss query with helpful customer support. Rose ordered as a 70th birthday present, arrived on time in good condition and well packaged.
2 October 2026
Reply from World of Roses
Hello,
Thank you for returning to order with us again. We are delighted to hear that our team was able to assist you with your query and that the special milestone birthday gift arrived safely, securely packaged, and right on schedule. Your kind feedback means a lot to us.
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
We are glad your order arrived safely. Thank you for your review!
Kind regards,
World of Roses Customer Service
All ok and delivered ok with reservations
All ok and delivered ok, but trying to track was a nightmare. Kept saying unable to track and suggested I down load the app which I had.
2 October 2026
Reply from World of Roses
Hello,
Thank you for your 5-star rating. We're happy to hear that your parcel arrived safely. We acknowledge how frustrating it was when our system failed to monitor your shipment and repeatedly prompted you to install software you already possessed. We are working to improve our tracking features to ensure a smoother experience next time.
Kind regards,
World of Roses Customer Service
Reluctant to use again
Ordered a rose for a special birthday, first time customer. Compared to a competitor I have had roses from at a better price, the rose was a lot smaller and didn't look that healthy. It had already been cut back and didnt even reach the top of the gift bag unlike the website showed. Was embarassed to give as a gift. To be fair to them, they did send a replacement rose when I queried it with them. Although it had a few more leaves on the cut back plant, it was no bigger. Not sure I would use this company again.
1 October 2026
Reply from World of Roses
Hello,
Thank you for sharing your experience. We are truly sorry to hear that the rose did not meet your expectations in size or appearance, especially as it was intended for a special birthday gift. We understand how disappointing and embarrassing that must have been.
While we are glad our team was able to issue a replacement, we regret that the second plant still fell short of what you anticipated. Your feedback regarding the plant size and presentation compared to our website is very valuable, and we will be reviewing this with our team to help improve our quality and service going forward.
Kind regards,
World of Roses Customer Service
Efficient ordering and delivery Very…
Efficient ordering and delivery Very good choice of roses Informative advice
1 October 2026
Reply from World of Roses
Hello,
We are delighted to hear that you had such a smooth purchasing experience, enjoyed our selection of roses, and found our advice helpful. Thank you so much for sharing your positive feedback with us!
Kind regards,
World of Roses Customer Service
I ordered an anniversary rose for a…
I ordered an anniversary rose for a 30th wedding anniversary. Choice was difficult as there was so many choose from ! It arrived earlier than expected which was great ! The rose was a lovely healthy plant which was gift wrapped. My daughter was thrilled
1 October 2026
Reply from World of Roses
Hello,
We are delighted to hear that the gift brought such joy for such a wonderful occasion. It is fantastic to know that the selection, prompt delivery, and lovely presentation met your expectations. Thank you so much for sharing your positive feedback with us.
Kind regards,
World of Roses Customer Service
Delivered on time
Delivered on time, my friend was very pleased with her rose gift. Delivered safely too.
30 September 2026
Reply from World of Roses
Hello,
We are delighted to hear that your gift arrived safely and promptly, and that it brought so much joy to your recipient. Thank you for sharing such wonderful feedback with us.
Kind regards,
World of Roses Customer Service
Great company
Great company. Lots of choice and beautiful plants. Information on delivery updates.
23 September 2026
Reply from World of Roses
Hello,
Thank you so much for the wonderful review. We are delighted that you enjoyed our wide selection of beautiful greenery and found our shipping communications helpful throughout the process. Your feedback means a lot to us!
Kind regards,
World of Roses Customer Service
Received promptly by the recipient who…
Received promptly by the recipient who was very impressed with the gift of the Friend Rose.
23 September 2026
Reply from World of Roses
Hello,
We are delighted to hear that your order arrived quickly and that the recipient was so delighted with their special floral gift. Thank you very much for taking the time to share your lovely feedback with us!
Kind regards,
World of Roses Customer Service
I ha been looking for a rose name after…
I ha been looking for a rose name after my late sister & found one named “Chris” l was so pleased. Ordering was easy, It arrived quickly. It was well wrapped to protect it.
It’s now looking very well & healthy. I shall look forward to see its beautiful deep pink flowers next year. Thankyou.
29 September 2026
Reply from World of Roses
Hello,
We are deeply touched that you were able to find a rose to honor your late sister's memory. It brings us so much joy to hear that your plant arrived safely, is thriving in its new home, and that you are looking forward to enjoying its beautiful blooms next season. Thank you for sharing such a meaningful story with us.
Kind regards,
World of Roses Customer Service
The rose arrived promptly and was…
The rose arrived promptly and was delivered in very good condition. We are very pleased with it thank you
29 September 2026
Reply from World of Roses
Hello,
We are delighted to hear that your rose was delivered promptly and in great shape. Thank you so much for your feedback, and we are thrilled that you are so happy with your purchase!
Kind regards,
World of Roses Customer Service
Excellent service and rose arrived in…
Excellent service and rose arrived in good condition. Would definitely recommend this company.
21 September 2026
Reply from World of Roses
Hello,
We are delighted to hear that your experience was so positive and that your order reached you safely and in great shape. Thank you so much for your kind words and for taking the time to recommend us.
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
World of Roses Customer Service
It was a great delivery time and rose…
It was a great delivery time and rose arrived in good condition.
28 September 2026
Reply from World of Roses
Hello,
We are so pleased to hear that your order reached you quickly and that your new plant arrived in such great shape. Thank you so much for taking the time to share your wonderful feedback with us!
Kind regards,
World of Roses Customer Service
Would highly recommend
Just received an order of a lovely rose bush. I had it gift wrapped with a plaque as a gift for a friend. I was pleasantly surprised how beautiful the gift wrapping was and so glad as this gave it a luxury gift look. I works definitely recommend this company. Also the packaging and delivery were excellent
7 October 2026
Unprompted review
Reply from World of Roses
Hello,
Thank you so much for sharing your feedback. We are thrilled to hear that the presentation met your expectations and created such a special impression for your recipient. It is wonderful to know that the secure transit and prompt arrival also contributed to a great experience, and we truly appreciate your recommendation.
Kind regards,
World of Roses Customer Service
Immediate customer support given
Unfortunately we had to email World of Roses due to some spotting on the plant leaves. They immediately dispatched another rose for us, which arrived timely and in good condition.
3 September 2026
Reply from World of Roses
Hello,
We appreciate your positive feedback. We are happy to hear that your replacement rose arrived quickly and in great health after the initial issue with the foliage. Providing prompt assistance and quality plants is always our top priority. Thank you for your support.
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
We are delighted to hear that your order arrived promptly and was safely placed at your property. Thank you so much for taking the time to share your positive experience with us.
Kind regards,
World of Roses Customer Service
Great company to deal with!
Great choice,the special occasion I wanted to mark was available. Very good communication and delivery. Lovely product.
25 September 2026
Reply from World of Roses
Hello,
We are delighted to hear that you found the perfect item to celebrate your meaningful milestone. It is wonderful to know that our team kept you well-informed throughout the process, and that the swift arrival and quality of your item met your expectations. Thank you for sharing such kind feedback with us.
Kind regards,
World of Roses Customer Service
Quick service and rose planted within 3…
Quick service and rose planted within 3 days
1 September 2026
Reply from World of Roses
Hello,
We are glad you enjoyed your experience and our prompt plant delivery. Thank you for your feedback!
Kind regards,
World of Roses Customer Service
Reply from World of Roses
Hello,
We are delighted to hear that you are happy with the quality of your item, the smooth delivery process, and the clear directions provided. Thank you so much for sharing your wonderful feedback with us!
Kind regards,
World of Roses Customer Service
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