Communication is amazing and the alerts and all have been great so ya Love having Stephanie on the other side of my phone constantly communicating with me so ya, overall, amazing service
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Missing some options like stock trading, but other than that. Great customer service so far. Called me internationally twice even though I have finished the verification process yet.
Company replied
Really responsive phonecall followed up with an email to help me when I needed some guidance to do with tradingview integration. Lucy, the advisor was super helpful and made it all very easy so I coul... See more
Company replied
Stephanie, who called me to explain everything and was incredibly communicative, kind, and helpful. She was such a lovely person and made the whole experience very pleasant. Her professionalism and fr... See more
Company replied
Company details
Written by the company
Trade Nation - A fresh approach to trading
Contact info
14 Bonhill Street, EC2A 4BX, London, United Kingdom
- 02031805952
- support@tradenation.com
- tradenation.com
4.5
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Patrycja answered all my questions with…
Patrycja answered all my questions with further follow-up email questions in a professional manner. Very content with the customer service and level of response.
14 October 2026
Unprompted review
Good customer service
My questions were answered quickly and the level of customer service has been great. It was a seamless experience to connect to my Trade Nation account through TradingView and what you see is what you get. Very happy with Trade Nation so far.
5 October 2026
Excellent customer service
Excellent customer service, very pleasant and helpful; everything you want and a bit more.
12 October 2026
Just subscribed with this broker quick…
Just subscribed with this broker quick and easy no documentation recommended
12 October 2026
I am satisfied with your customer care
I am satisfied with your customer care. Always on time. Always precise and straight to the request.I am expecting a great journey with Trade Nation.
12 October 2026
Unprompted review
The team is very reactive !
8 October 2026
Unprompted review
follow up
Not being based in the UK seems to have voided a follow up call after signing up. In this day and age we shouldn't be limited by phone calls.
2 October 2026
making this public
making this public, Broker TN is holding up my funds from withdrawing and making up the reasons.
Requesting fund manager or higher tier to investigate, also to provide evidence of their claims - made by "support specialists' .
8 October 2026
Unprompted review
Best customer service and fastest in…
Best customer service and fastest in processing any claim.
8 October 2026
Good Customer Personal Service
Good customer service. Phone answered quickly & very competently dealt with my query.
Recommended.
8 October 2026
Unprompted review
Reply from Trade Nation
Thank you for sharing your experience! 🙌
We're delighted to hear that you received prompt, professional support and that your query was resolved efficiently.
We appreciate the recommendation and thank you for choosing Trade Nation.
Alexander was absolutely fantastic
Alexander was absolutely fantastic! He helped me so much throughout the whole process and was always kind, patient, and professional. He went above and beyond to make sure everything was taken care of and that I had the support I needed. I truly appreciate all his help and would highly recommend Alexander to anyone. Thank you so much, Alexander!
8 October 2026
Unprompted review
Reply from Trade Nation
Thank you for your top review! 🙌
We're so happy to hear that Alexander was able to support you throughout the process. His professionalism, patience and commitment to helping clients are qualities we greatly value, and it's wonderful to know he made such a positive difference to your experience.
Thank you for your kind words. We'll be sure to share your feedback with Alexander.
I’ve had a very good experience so far
I’ve had a very good experience so far. I really like the system, and the interface makes operations very easy and straightforward. The customer support is also fast, helpful, and efficient. Overall, I’m very satisfied with the service.
8 October 2026
Unprompted review
Reply from Trade Nation
Thank you for taking the time to share your feedback! 🙌
We're delighted to hear that you're enjoying the platform and finding it straightforward to use. It's also great to know that our support team have been able to provide fast and helpful assistance when needed.
We're pleased to have you with us and appreciate your support.
Reply from Trade Nation
Thank you for your top review! 🙌
We're delighted to hear that you've enjoyed our service and we really appreciate your support.
Reply from Trade Nation
Thank you for your review!
We're pleased to hear that you're committed to developing your trading knowledge and skills. If there's anything we can do to support you along the way, our team is always here to help.
Nev's Review
Communication is amazing and the alerts and all have been great so ya
Love having Stephanie on the other side of my phone constantly communicating with me so ya, overall, amazing service
7 October 2026
Unprompted review
Reply from Trade Nation
Thank you for your kind feedback and for choosing Trade Nation! 🙌
We're delighted to hear that you've been pleased with our communication and service. It's especially rewarding to know that Stephanie's support and proactive updates have contributed positively to your experience.
Very good friendly staff.
17 September 2026
Unprompted review
Reply from Trade Nation
Thank you for the 5 stars! 🙌
We're glad our team made a great impression and we'll be sure to pass your kind words along.
Stephanie is a very professional and…
Stephanie is a very professional and hardworking employee her dedication and follow through made a huge impact on my experience.
6 October 2026
Unprompted review
Reply from Trade Nation
Thank you for your review! 🙌
We're so pleased Stephanie made such a positive difference to your experience with us, and we'll be sure to share your kind words with her.
Customer service support was excellent…
Customer service support was excellent (Lucy). Money transfer was simple and the platform clean and easy to use
3 October 2026
Unprompted review
Reply from Trade Nation
Thank you for your review! 🙌
We're delighted to hear that Lucy provided such excellent service and we'll be sure to share your kind feedback with her.
It's also great to know that you found our platform straightforward and easy to use. Thank you for choosing Trade Nation, and we appreciate you taking the time to share your experience.
Yeeeeeeaaaah yiiiiiippeeeeiii kaaaaa…
Yeeeeeeaaaah yiiiiiippeeeeiii kaaaaa yaaaaaaay
26 September 2026
Reply from Trade Nation
Thank you so much for your top review! 🙌
I was unable to place the trade that I…
I was unable to place the trade that I joined the platform for. Was told that I should have been able to, however I couldn't.
1 October 2026
Reply from Trade Nation
Thank you for sharing your experience.
We're sorry you weren't able to place the trade you intended. While the restriction was related to conditions in the underlying market rather than anything imposed by Trade Nation, we appreciate that this can still be disappointing.
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