Tractive Reviews 

60,904
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 5,507 reviews, reviewers overwhelmingly had a great experience with this company, often sharing how wonderful the product is for everyday use. Customers consistently praise the reliable live tracking capabilities and the simple, intuitive application, which together provide invaluable peace of mind when letting pets roam freely outdoors. People also love the thoughtful design elements, such as the built-in light, alongside the useful health monitoring features and long-lasting battery life. However, some customers also noted frustrating issues with the plastic attachments or clasps breaking easily, which sometimes caused the devices to fall off during walks. A few reviewers additionally experienced occasional connectivity delays or temporary accuracy drops with the GPS signal in certain areas.

What people talk about most

Product

Consumers find product to be immensely satisfying, expressing great delight in the reliable GPS tracking,... See more

User experience

People report positive experiences with user experience, highlighting how reliable tracking features and the... See more

Quality

Users describe positive interactions with quality, highlighting that the device is reliable, offers excellent... See more

Application

Reviewers highlight positive aspects of application, noting that it is simple, convenient, and packed with... See more

Location

Clients share satisfaction on location, noting that live tracking offers great peace of mind and allows them... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We originally bought a Tractive for our first springer spaniel and it has literally been a life saver. The ‘live’ GPS tracking meant we were able to locate our dog quickly (who was sat in the middle... See more

Rated 5 out of 5 stars

Before getting this tracker, having an adventurous older cat was constantly stressful. She’s gone missing several times over the years, sometimes for up to two weeks at a time after likely getting t... See more

Rated 5 out of 5 stars

I now have two dogs with Tractives on their collars. One is a new rescue dog and we felt we needed the security of Tractive as she was new to her surroundings and could get lost. The other dog is a wi... See more

Rated 5 out of 5 stars

Tractive has provided me with peace of mind when my adventurous dog goes off piste! He cannot resist exploring, particularly when there’s a deer leg in the undergrowth to munch on. Without Tractive... See more


Company details

  1. Pet shop

Written by the company

To keep your pet safe and healthy, Tractive provides the world's most trusted smart GPS tracker. Follow their every step with real-time tracking, get escape alerts with Virtual Fence, and monitor their well-being with Activity and Vital Signs monitoring. Tractive connects you to your pet for total peace of mind.

Smart GPS & Health Trackers for Dogs & Cats

Written by the company

Peace of Mind for Pet Parents
Tractive offers precise LIVE tracking, long battery life, and full coverage in over 175 countries. Set up Virtual Fences for instant escape alerts and go deeper with comprehensive Health Monitoring, including Vital Signs and Bark Monitoring. It’s the most advanced, reliable way to stay connected to your pet.

Free shipping on all GPS Trackers!

From our door to yours, at no extra cost.

We believe nothing should stand in the way of your pet's safety. That's why we offer free shipping on all Tractive GPS trackers.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

61k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(60,904)

20,315 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very difficult product to setup

Very difficult product to setup, lost my cat the first time using it, works worse than a basic airtag collar. highly would recommend avoiding this product for your cant and to look else where for your GPS animal needs. Would rate 0 stars if I coul.

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Very good tracker

This tracker has been so helpful in keeping tabs on our cat as we can always locate him which makes it easier to retrieve him when needed. We also found the light to be helpful when under a bush. Only negative is the sound is not loud enough for us to hear. But otherwise we are very pleased with this tracker.

14 October 2026
Rated 5 out of 5 stars

It just works!

Essentially it just works. We have a tracker for our cat who was always going missing but now we see exactly where he is which relieves a lot of anxiety!

Had a few side-issues setting up some of the ‘zones’ but resolved very effectively by their responsive help-desk.

Great value for peace-of-mind.

14 October 2026
Rated 2 out of 5 stars

No monthly subscription available in the UK.

It's so frustrating that you have to lock yourself into a costly upfront payment subscription. I don't have that money to pay in one go and know that I have lost that money that isn't a small amount to me if for whatever reason the tracker isn't right for me and my adventurous dog. The reviews mention the clips breaking and as he often tears off after deer in the bracken I have low hopes of it staying in place. I'm looking at other options that I can pay monthly. I'm happy to pay a bit extra to make the cost affordable but no, they only seem to want to sell to people with money to burn.

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Great help to keep you calm

Tractive is an excellent tool for those who are otherwise non-stop looking out of window to see their cat comming home. Tractive cannot protect the cat while outside, but it can give you an answer what is going on and does not leave you in uncertainty. It also gives a sign, that your cat is not a stray, but has some home. I definately recomand.

14 October 2026
Rated 5 out of 5 stars

A must have for every cat owner!

I recently bought the Tractive Cat 6 mini Tracker for my cat, It gives me peace of mind knowing where he goes on his little adventures. Brilliant Coverage & very accurate!

13 October 2026
Rated 1 out of 5 stars

A GPS tracker that needs its own GPS tracker.

A GPS tracker that needs its own GPS tracker

I bought a GPS tracker to find my cat, not to spend my time searching for missing GPS trackers.

My previous Tractive device worked perfectly well for about a year. Then came the CAT 6 Mini.

The first one disappeared on my cat's very first outing. The replacement disappeared too. Two trackers, the same model, the same problem: an attachment system I simply cannot trust.

Meanwhile, I paid £162 for Premium and Tractive Care, with my subscription running until January 2028.

After losing both devices, I contacted customer support looking for a reasonable solution: a different model, a more secure attachment, or a refund for the unused subscription period.

Tractive's brilliant solution? A 40% discount on yet another CAT 6 Mini.

Seriously?

After two identical trackers have already disappeared, I am supposed to pay again for a third one and hope for a miracle?

That is not a solution. That is asking the customer to finance another round of product testing.

A GPS tracker that cannot reliably remain attached to the animal rather defeats the entire purpose of owning one.

And a prepaid subscription is not particularly useful when the device needed to use it is somewhere in the bushes.

I have yet to receive a satisfactory answer about an alternative device or a refund.

I used to trust Tractive. Unfortunately, two missing trackers and this customer service experience have changed my mind.

Perhaps Tractive should consider putting a GPS tracker on the CAT 6 Mini itself. At least then customers might stand a chance of finding it.

One star. Very disappointing.

8 October 2026
Unprompted review
Rated 5 out of 5 stars

Reliable

I’ve been using Tractive for nearly 6 years. It gives me peace of mind knowing I can track my adventurous dog wherever she goes when off lead. The device is quick to charge and gives long battery life. Small enough not to be uncomfortable for my little dog.

12 October 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look