Taskrabbit US Reviews 

62,171
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 13,251 reviews, reviewers had a great experience with this company. Customers frequently state that the staff is exceptionally polite, professional, and efficient when handling everyday tasks like assembling furniture, mounting televisions, or helping with moving. People deeply appreciate the wonderfully smooth booking process and how easily they can connect with skilled professionals to get reliable help for various household needs. However, some customers also noted unexpected costs, mentioning that hidden fees, platform charges, or billing discrepancies made the final price significantly higher than originally anticipated. A few other reviewers experienced frustrating communication issues or occasional problems with incorrect billing rates and unexpected charges.

What people talk about most

Staff

Consumers find staff to be exceptionally professional, polite, and efficient, often highlighting prompt... See more

Service

Reviewers mention positive feedback about service, frequently highlighting that individual workers are... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a seamless, quick, and... See more

Price

Reviewers highlight ambiguous aspects of price, as some consumers report that rates are reasonable, right,... See more

Product

Clients share ambiguous opinions on product experiences, as some reviewers noted that items like bed frames... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The company provides mostly qualified workers to do simple, easy tasks. The booking process can be easy but sometimes the persons chosen from the list don't always read the details for the job and the... See more

Rated 5 out of 5 stars

Mike did an excellent job finishing my floor tiling project in my primary bathroom and tiling/caulking my hallway bathroom. He was very friendly, neat and cleaned up after. I have a few projects comi... See more

Rated 5 out of 5 stars

The task rabbit Charles he was amazing my task was complicated missing pieces and stuff not what it was supposed to be in the box he didn’t give up. That’s very hard to find most people wouldn’t of ev... See more

Rated 5 out of 5 stars

Dylana was an absolute Godsend. We booked her at the last minute to plastic wrap 16 boxes, 3 duffle bags, and 2 suitcases to ship to Italy. I booked the wrong date and without asking she reworked her... See more


Company details

  1. Flat Pack Assembly
  2. also in
  3. House cleaning service
  4. Removals company

About Taskrabbit US

Written by the company

With over 2 Million tasks completed — find safe, reliable, local helpers today. Payment is cashless and all Tasker's pass background and ID checks.

From grocery runs to major cleaning to minor repairs, choose from hundreds of categories.

To book —
Visit taskrabbit.com or download our free mobile app, Taskrabbit.

If you have any questions along the way, contact us at +1 (844) 340-8275. We're available 7 a.m. - 8 p.m. (CST) 7 days a week.

Happy tasking!

Contact info

4.2

Great

TrustScore 4 out of 5

62k reviews

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4.2

All reviews

(62,171)

12,711 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Service and Excellent Results!

The task was completed exceptionally well! The work was done professionally, efficiently, and with great attention to detail. Everything exceeded my expectations, and I am very pleased with the results. I highly recommend their services and would definitely use them again!

12 October 2026
Rated 5 out of 5 stars

A great experience!

The man who came was meticulous in how he performed the work and kept the workspace clean and tidy. He was on time and very polite and responsive to my questions and comments.

29 September 2026
Rated 1 out of 5 stars

There was never a two hour minimum…

There was never a two hour minimum shown on my Taskers profile and then he charged me for two hours after being here for 30 minutes. When I called customer service they were extremely rude and disrespectful. Probably the worst customer service I’ve ever experienced.

12 October 2026
Taskrabbit US logo

Reply from Taskrabbit US

We’re sorry for your experience and appreciate you bringing it to our attention. We’d like to investigate further but need more details. If you'd like to give us another chance, please visit help.tr.co and click the green and white chat bubble to reach us at your convenience.

Rated 1 out of 5 stars

Taskrabbit isn't for the customer

The tasker asked me to pay for the service via Zelle, because taskrabit takes a long time to pay them. He promised to cancel the service so I wouldn't be charged. Unaware of the rules, I did it and now I am left to pay for a service twice. Taskrabbit has refused to help me recuperate my money and the tasker's profile is still up. I cannot see his profile but anyone else can book him, his name is David J. in the DFW. I will NEVER use task rabbit again.

10 October 2026
Taskrabbit US logo

Reply from Taskrabbit US

We apologize for this experience and appreciate your feedback. We've passed this info to our teams to help us improve. If you need any assistance, please visit help.tr.co and click the green and white chat bubble to reach us at your convenience.

Rated 5 out of 5 stars

Taskrabbit is the best app for extra…

Taskrabbit is the best app for extra help you need for anything! I love using it for moving, furniture building, event setup, etc. It has come in handy many times in multiple cities. I recommend to anyone in a major U.S. city to use it!

6 October 2026
Rated 1 out of 5 stars

Do not use task rabbit.the Tasker did no work he did not clean…

The Tasker did no work he did not clean the bathrooms at all he must have been pretending to work sprinkling water here and there making noise banging on things because when he left nothing had been done nothing I was downstairs resting preparing for surgery my daughter went up and alerted me that the floors weren't clean I mentioned it to him I asked him to scrub the tub and little did I know he hadn't even touched either of the toilets the sinks weren't clean my shower wasn't clean he didn't wash the shower doors he did nothing absolutely nothing I exaggerate not and to add insult to injury apparently task rabbits policy is to only offer half credit back even though I took videotape and photographs to demonstrate the lack of work that he had done absolutely the worst company ever because they are rewarding him for doing nothing my money should have been credited back to me in full and the customer service agent did not tell me that I was only getting half back he led me to believe I was getting a full credit back and that was a lie a deception and the customer service agent Supervisor was no better I wanted her to document would happened and she would not. There are other companies that provide better more straightforward customer support out there I'm not allowed to name them but they're very popular use them instead. do not use taskrabbit this was a horrendous experience. I completely wasted my money I have surgery tomorrow and I would never trust them to have someone come in and clean my house let alone do anything else. Had they given me a refund then I would have considered them to be a legitimate company as my photograph evidence spoke volumes. Is not a customer being picking in this was a tasker who scammed me and scammed them and they backed him .I deserved a total refund.absolutely horrible

10 October 2026
Taskrabbit US logo

Reply from Taskrabbit US

Hi Celeste, we apologize for this experience and appreciate your feedback. We've passed this info to our teams to help us improve. If you need any other assistance, please visit help.tr.co and click the green and white chat bubble to reach us at your convenience.

Rated 1 out of 5 stars

My deposit was kept for a tasker that…

My deposit was kept for a tasker that canceled and the pricing is misleading.

11 October 2026
Taskrabbit US logo

Reply from Taskrabbit US

Hi,

Thanks for messaging Taskrabbit! We'd like to hear more so we can look into this for you. Could you send us a private message with the email address associated with your Taskrabbit account? Please contact our Support team by visiting our website (http://www.Taskrabbit.com) and clicking the green "Help" button.

Rated 5 out of 5 stars

Great tasker

Great tasker. On time. Hard worker. Offers good advice/suggestions for packing task.

11 October 2026
Rated 1 out of 5 stars

Avoid at all cost, what a joke

Avoid at all cost. The process is unclear, and their customer support ai is a joke. I have to explain myself like 10 times. I needed to book someone to wait in line while my family is visiting new york. My first two taskers don’t respond but until they do I cannot book another tasker. I am now charged each one of them and must show them why I need deposit refund. What a joke.

14 October 2026
Unprompted review
Taskrabbit US logo

Reply from Taskrabbit US

Hi Namu, we apologize for this experience and appreciate your feedback. We've passed this info to our teams to help us improve. If you need any assistance, please visit help.tr.co and click the green and white chat bubble to reach us at your convenience.

Rated 3 out of 5 stars

Did not appreciate being charged an…

Did not appreciate being charged an hourly surcharge. Also one individual pulled a switcheroo and said instead of an hourly rate he wanted to charge a flat rate that was 3 times the hourly rate. When I protested, he dropped $25. Then the day before the project, he cancelled. I only discovered the cancellation when I was searching Task Rabbit for something else.

11 October 2026
Taskrabbit US logo

Reply from Taskrabbit US

Hi,

Thanks for messaging Taskrabbit! We'd like to hear more so we can look into this for you. Could you send us a private message with the email address associated with your Taskrabbit account? Please contact our Support team by visiting our website (http://www.Taskrabbit.com) and clicking the green "Help" button.

Rated 3 out of 5 stars

It was okay

It was okay, I did not know about the service fee.

25 July 2026
Taskrabbit US logo

Reply from Taskrabbit US

Hi Edmartin, 


We’re so sorry for this experience, your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".

Rated 3 out of 5 stars

Tasker damaged one of the shelves being…

Tasker damaged one of the shelves being moved

29 November 2025
Taskrabbit US logo

Reply from Taskrabbit US

Hi Ponyboy,

Thanks for messaging Taskrabbit! We’re so sorry for this experience, and we'd like to hear more so we can look into this for you. Could you send us a private message with the email address associated with your Taskrabbit account? Please contact our Support team by visiting our website (http://www.Taskrabbit.com) and clicking the green "Help" button.

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