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SPI Santé Sécurité / SPI Health and Safety Reviews 

158
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers had a great experience with this company. Customers frequently appreciate the remarkably fast shipping times and find the digital platform very easy to browse when looking for necessary professional products and gear. Consumers note that the items received are of top quality and reliably match expectations, making online shopping a thoroughly pleasant and smooth endeavor. However, some reviewers were not happy with unexpected delivery delays, extended waiting periods, and missing shipping updates from the carrier. A few people also experienced occasional technical ordering difficulties on the site or faced persistent issues receiving their purchased packages on time.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive promptly and safely... See more

Product

Customers consistently note positive experiences with product, highlighting top notch item quality, great... See more

Order

Customers had ambiguous experiences with order processing, as many reviewers praised the simple online... See more

Service

Clients share satisfaction on service, frequently praising fast and professional delivery, courteous... See more

User experience

Users describe positive interactions with user experience, noting that account creation was very easy and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to use and find equipment needed. Great website and easy checkout.

Company replied

Rated 4 out of 5 stars

Two SPI training courses completed now, Confined Space and Fall Protection. Both were very good, informative and well put together. We will look at doing more with them

Company replied

Rated 5 out of 5 stars

Only place I could find the item on the internet. The service was exactly what I expect from a company who wants my business. I had an issue, they fixed it immediately and didn't require a million... See more

Company replied


Company details

  1. Occupational Safety and Health
  2. also in
  3. Business-to-Business service
  4. Manufacturing & Industrial Consultant
  5. Safety and work wear
  6. Safety equipment supplier
  7. Shoe Wholesaler

About SPI Santé Sécurité / SPI Health and Safety

Written by the company

About SPI Health and Safety

Information written by the company

English

Canadian leader in occupational health and safety products and services, SPI Health and Safety proposes comprehensive and specialized solutions which encompass PPE product distribution, consulting services, and training. Your health and safety are our top priority. Let's thrive together! Founded in 1972, SPI Health and Safety is a growing company with 18 branches across the country.

Français

Chef de file canadien en matière de produits et de services liés à la santé et à la sécurité au travail, SPI Santé Sécurité propose des solutions à la fois complètes et spécialisées qui englobent les équipements de protection individuel et services techniques, les services-conseils et les formations. Votre santé et sécurité sont notre priorité. Fondée en 1972, SPI Santé Sécurité est une entreprise en pleine croissance qui possède maintenant 18 succursales à travers le pays.

Visit our Website

With SPI Health & Safety, keeping your workplace safe has never been easier. Access a full range of safety solutions, from high-quality PPE and equipment to expert consulting services. Whether you need safety training, equipment inspections, fit tests, or emergency preparedness solutions, we help businesses across industries maintain compliance and protect their teams. Find everything you need to meet safety regulations and create a secure work environment.

SPI Health & Safety also offers specialized services like gas detection solutions, fall protection systems, and fire prevention equipment, ensuring your workforce is fully equipped for any hazard. Our safety experts provide tailored support, whether you require workplace audits, certification programs, or customized safety plans. Visit SPI.com to explore our full suite of products and services.

We are proud to serve the following industries: Mining, construction, energy, manufacturing, transportation and many more! No matter your industry, SPI Health & Safety is committed to providing quick, reliable, and expert-backed solutions to keep your employees protected. If you need guidance on workplace safety, our team is always available to help.

Discover our 360 offer

Written by the company

PPE, Training, Consulting and more
Discover our 360 offer at SPI Health and Safety ! Find everything your company needs in one place! We have a wide range of PPE to equip your employees for safety. Let our technicians take care of the maintenance and certification of your equipment. We also offer training courses that can be customized to your needs and sector. Would you like to improve your company's safety, but don't know where to start? We have experts on hand to advise you. We're here for you! Contact us for more information.
EPI, Formation, Service-conseil et plus
Découvrez notre offre 360 chez SPI Santé Sécurité ! Retrouver tout ce dont votre entreprise a besoin à un endroit ! Nous avons un large éventail d'EPI pour équiper vos employés pour leur sécurité. Laissez nos techniciens s'occuper de la maintenance et de la certifications de vos équipements. Nous offrons aussi des formations qui peuvent être personnalisées selon vos besoins et votre secteur. Vous aimeriez améliorer la sécurité de votre entreprise, mais vous ne savez pas par où commencer ? Nous avons des experts qui se feront un plaisir de vous conseillers. Nous sommes là pour vous ! Contactez-nous pour avoir plus d'informations.

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4.0

Great

TrustScore 4 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(158)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fast shipping

fast shipping

25 September 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Richard,
Thank you for the 5-star review! We’re glad your order reached you quickly and that you were satisfied with the delivery experience. We appreciate your continued trust in SPI Health and Safety!

Rated 5 out of 5 stars

Incredible service

Account creation was very easy, delivery was ridiculously quick and the price was fair. To any company starting or looking for a supplier of safety equipment, SPI is the one I recommand. Definitely will order from here again. Just wished there was a store in Montréal.

28 September 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Mika,
Thank you for such a fantastic review! We’re thrilled to hear that creating your account was easy, your order arrived quickly, and you were happy with our pricing.
Your recommendation means a lot to us, especially to other businesses looking for a trusted safety equipment supplier. And we’ve definitely taken note of your wish for a Montréal location!
We look forward to serving you again on your next order.

Rated 5 out of 5 stars
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Annie,
Thank you for the 5-star review! We’re glad you enjoyed the fast and efficient service. We appreciate your trust in SPI Health and Safety and look forward to serving you again!

Rated 2 out of 5 stars

I had problems with the delivery

I had problems with the delivery.
GLS, the delivery company, supposedly came 2 times before I contacted them. They said they got no answer which is possible cause I was expecting them to leave the package at the door.
The day of their 3rd try, I was at the adress and I had called to make sure they had my cellphone number in case something went wrong and the driver could call me. But, the same thing happened and the tracking indicated again that no one was there and a notice had been left on the door. I never found any of the 3 notices and I finally arranged to pick up the package in Dorval because I was going in that area the next day (and I wouldn't be home).
So bottom line, I am writing to let you know that the delivery was a hassle and that will probably prevent me from buying from you in the future, unfortunately. Because it might just be easier elsewhere.

Thought you should know.
Otherwise the product is great. I appreciate the availability of canadian products.

16 September 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello JP,
Thank you for taking the time to share the details of your experience. We’re very sorry for the difficulties you encountered with the delivery, especially after taking the extra step to provide your cellphone number and ensure the carrier could reach you.
We understand how frustrating it must have been to ultimately arrange your own pickup after several unsuccessful delivery attempts. We appreciate you bringing this to our attention, as this type of feedback helps us address delivery issues with our partners.
We’re glad to hear that you’re happy with the product and appreciate our selection of Canadian products. We hope we’ll have the opportunity to provide you with a much smoother experience in the future.

Rated 1 out of 5 stars

Have not received my last 2 orders

Have not received my last 2 orders. It has been quite some time.

5 September 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Ryan,
We’re very sorry to hear that you’re still waiting for your last two orders. We understand how frustrating this must be, especially given the amount of time that has passed.
We’d like to look into this for you. Please contact our Customer Service Centre at 1-866-861-8111 with your order information so our team can review the status and assist you as quickly as possible.

Rated 4 out of 5 stars

Two SPI training courses completed now

Two SPI training courses completed now, Confined Space and Fall Protection. Both were very good, informative and well put together. We will look at doing more with them

20 August 2026
Unprompted review
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Moh,
Thank you for sharing your experience! We’re pleased to hear that both the Confined Space and Fall Protection courses were informative and well organized. It’s especially great to know that you’re considering SPI for additional training in the future.
We look forward to welcoming you back for your next course!

Rated 5 out of 5 stars

SPI delivers, affordable, quality.

Only place I could find the item on the internet. The service was exactly what I expect from a company who wants my business. I had an issue, they fixed it immediately and didn't require a million questions.
Finally the price and item quality were top notch and when I needed to change delivery date/location as I was away from work they made it happen.

One of my better online shopping experiences.

18 July 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Jared,
Thank you for taking the time to share such detailed feedback! We’re thrilled to hear that our team was able to quickly resolve your issue and accommodate the change to your delivery. It’s also great to know that the product quality, pricing, and overall service met your expectations.
Knowing this was one of your better online shopping experiences means a lot to us. Thank you for choosing SPI Health and Safety!

Rated 5 out of 5 stars

very good experience

very good experience , i love my purchase thanks you very much

17 August 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hi Oliver,

Thank you for your wonderful review! We're thrilled to hear that you had a very good experience and that you're happy with your purchase.

Your kind words mean a lot to us. Thank you for choosing SPI Health and Safety, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Great service


Great service

15 August 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Karen,

Thank you for the 5-star review! We’re pleased to hear that you had a great experience with our service. We truly appreciate your support and hope to assist you again in the future.

Rated 5 out of 5 stars

Very helpful

Very helpful, The product shipped within a few days.

11 August 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Ayesha,

Thank you for sharing your experience! We’re glad our team was able to assist you and that your order was shipped quickly. Your feedback is greatly appreciated, and we look forward to serving you again.

Rated 5 out of 5 stars

Great selection of safety work gear

Great selection of safety work gear. Easy online ordering. Reasonable prices and fast shipping and delivery.

11 August 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Walter,

Thank you for the wonderful feedback! We’re happy to hear that you enjoyed our selection of safety work gear and found the online ordering process easy and convenient. It’s also great to know that our pricing and delivery met your expectations.

Thank you for choosing SPI Health and Safety!

Rated 5 out of 5 stars

Fantastic training …

Great instructor George with practical experience on this life saving training course

17 August 2026
Unprompted review
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Young,

Thank you for the fantastic review! We’re delighted to hear that George’s practical experience made the training both valuable and engaging. Hands-on knowledge is especially important when teaching life-saving skills, and we truly appreciate you highlighting the quality of the instruction.

Thank you for choosing SPI Health and Safety for your training!

Rated 1 out of 5 stars

It took too long to get the order

It took too long to get the order. I ordered it for my son to install but the package took 2 weeks. And my son was gone as his vacation ended. I am unsure if I can put it in its place.

14 August 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Raija,

We’re sorry to hear that your order took longer than expected to arrive, especially since it was needed for a time-sensitive project. We understand how frustrating this can be.

We appreciate you sharing your experience, as feedback like yours helps us identify where we can improve. If you need any assistance with the product or your order, please don’t hesitate to contact our Customer Service team at 1-866-861-8111.

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping, stock as expected. Thanks!

4 August 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Bjorn,

Thank you for the 5-star review! We’re glad your order arrived quickly and everything was exactly as expected. We appreciate your business and hope to serve you again soon!

Rated 5 out of 5 stars

Excellent Service

4 August 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello Robert,

Thank you for the 5-star review! We’re very pleased to know that you had an excellent experience with our service. Thank you for choosing SPI Health and Safety, and we look forward to assisting you again!

Rated 5 out of 5 stars

Good products

Good products, good delivery. Thanks!

17 July 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hi Logan,

Thank you for your kind review! We're delighted to hear that you're happy with both our products and the delivery service.

We appreciate your support and look forward to serving you again.

Thanks for choosing us!

The Customer Service Team

Rated 1 out of 5 stars

i need my rebar chains guys you…

i need my rebar chains guys you cant ask me to review a service you havent provided

4 July 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hello,
We apologize for the delay and understand your frustration. We recognize that requesting feedback before your order has been fulfilled does not reflect the experience we aim to provide.
We encourage you to contact the store directly regarding the status of your rebar chain order so they can provide an update as soon as possible.
Thank you for bringing this situation to our attention. Your feedback helps us improve both our service and our communication processes.
Sincerely,
Customer Service Team

Rated 1 out of 5 stars

long response time

long response time

19 June 2026
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hi,
Thank you for sharing your feedback. We sincerely apologize for the delay in responding to your inquiry.
We understand the importance of receiving timely support, and we regret that your experience did not meet your expectations. Your comments have been shared with our team as we continuously work to improve our response times and customer service.
If your request is still unresolved, please contact us at customerservice@spi-sport.com and we will be happy to assist you.
Thank you for bringing this to our attention.
SPI Customer Experience Team

Rated 5 out of 5 stars
SPI Santé Sécurité / SPI Health and Safety logo

Reply from SPI Santé Sécurité / SPI Health and Safety

Hi David,
Thank you for your 5-star review.
We're delighted to hear that you found our team easy to talk to and pleasant to deal with. Providing friendly, helpful service is at the heart of what we do, so your feedback means a great deal to us.
Thank you for choosing SPI. We truly appreciate your business and look forward to serving you again.
SPI Customer Experience Team

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