Skinnify International Reviews 

2,152
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,346 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate the comfortable fit, high quality materials, and effective compression provided by the leggings during daily physical activities and workouts. Many people also mention that the customer support team is very helpful and kind when handling size exchanges and general inquiries. Additionally, buyers frequently note that orders arrive quickly and purchasing options make selecting items straightforward. Some reviewers were not happy with ordering issues, experiencing frustrating delays in receiving complete shipments or correct replacement items. A few other people also felt that certain sizing charts were completely confusing, making it difficult to select the right product initially.

What people talk about most

Product

People report positive experiences with product, highlighting that the leggings are comfortable, flexible,... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the comfortable fit,... See more

Order

Customers had ambiguous experiences with order processes, as many reviewers praised the ease of purchasing,... See more

Customer service

Users describe positive interactions with customer service, noting that the team is exceptional, helpful, and... See more

User experience

Consumers find user experience to be positive, highlighting that the website is easy to navigate when... See more

Reviews shaping this summary

Rated 4 out of 5 stars

ease of ordering & delivery are great. leggings do seem to help smooth cellulite. However the resistance bands are not evenly spaced. There is a significant difference between right and left legs whic... See more

Company replied

Rated 4 out of 5 stars

The customer service is top-notch. I need more time to establish my opinion about the products effectiveness. In terms of material quality and fit - super. Leggings are true to size and the material i... See more

Company replied

Rated 4 out of 5 stars

My package was delivered to another address and my neighbor delivered my package. Once I opened it, I was delighted with my order especially the quality of the product. I’ve worn them to the gym and... See more

Company replied

Rated 5 out of 5 stars

Thank you. I ordered a pair based on my measurements but when it arrived the fit was comfortable but not restrictive enough to do the job of resistance. Thank you for sorting the issue out speedily an... See more


Company details

  1. E-commerce service

Written by the company

Hey, we’re Skinnify – and we have a mission: to reinvent fitness! We design clothing with built-in resistance that transforms everyday movements into effective workouts - without requiring extra time for exercise. Because we believe fitness should seamlessly integrate into your daily life and not tie you to rigid workout routines.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(2,152)

1,286 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exchange process great

I needed to exchange for a smaller size and the process for returns/exchange was very easy. Within a couple days my new size was already being shipped to me. Very satisfied customer!!!

6 October 2026
Unprompted review
Rated 1 out of 5 stars

Poor response time, couldn't return

I was not able to exchange an xl for large because it was difficult to navigate your website and I ran out of time waiting to hear from you. I will comment on your unsatisfactory service for overpriced product.

8 October 2026
Unprompted review
Skinnify International logo

Reply from Skinnify International

We’re sorry to hear that you’re disappointed with your experience. However, we’d like to clarify that our records show we sent you a free return label by email on October 10 to make the exchange process as easy as possible. This label was provided so you could conveniently return your XL leggings and exchange them for a size Large. We’re sorry if there was any confusion, and we’re always happy to assist if you need further guidance with the process.

Rated 5 out of 5 stars

I like the pants

I like the pants. I returned 1 pair of pants as they were the wrong size. I hope to get my credit soon.

1 October 2026
Unprompted review
Rated 1 out of 5 stars

I had a return

I had a return. I order 2 replacement leggings and only got one pair. I send an email asking for the second one sent to me and I have not received a reply back.

The legging I received I like. The return process online was not hard. I would rate experience a 5 if I received my full order or I received a response back to correct this issue. It would also be helpful to have a phone number to contact someone.

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Sizing for comfort or resistance?

Thank you. I ordered a pair based on my measurements but when it arrived the fit was comfortable but not restrictive enough to do the job of resistance. Thank you for sorting the issue out speedily and professionally and sending me the size down. XL appears to be a AU16, L appears to be AU14 and M appears to be AU12 on me.

12 October 2026
Unprompted review
Rated 5 out of 5 stars

I LOVE these pants.....the fit is…

I LOVE these pants.....the fit is perfect and the pockets are sensational. Thank you so much.....I wore mine yesterday to walk with my grand kids and great grand kids through a local Corn Maze. They were so comfortalble!
I tell everyone about them.....and how I'm exercising all day long because of them....burning lots of calories!

10 October 2026
Unprompted review
Skinnify International logo

Reply from Skinnify International

Thank you so much for this wonderful review! 🥰 We love hearing that your leggings are comfortable enough for fun family adventures, especially a day at the corn maze with your grandkids and great-grandkids! It’s fantastic that you’re enjoying the fit and pockets, too. Thank you for spreading the word and being part of the family! 💛

Rated 5 out of 5 stars

customer service makes all the difference!

I feel customer service just doesn’t matter anymore in so many industries. Skinnify has exceptional customer service. I appreciate your company for helping me get the right product to me. I ordered the wrong size and thankfully Skinnify understood, the process was seamless. Thank you. I will wear the heck out of these! Menopause sucks but knowing I’m doing extra to strengthen my muscles and lose weight just by wearing your leggings gives me peace of mind! Thank you! You have a customer for life.

30 September 2026
Unprompted review
Skinnify International logo

Reply from Skinnify International

Thank you so much for your heartfelt review! 💛 It means the world to us to hear that you had such a positive experience with our customer service and that we could help you find the right fit. We’re thrilled to have you as part of the Skinnify family! We hope your leggings bring you comfort, confidence, and extra motivation in your fitness journey. Thank you for your trust and support, we’re so happy to have you with us! ✨

Rated 5 out of 5 stars

Great for weight loss.

These have been great for my weight loss I started with. 4X size and I just ordered 2 X.

10 October 2026
Unprompted review
Skinnify International logo

Reply from Skinnify International

Wow, what an amazing achievement! 🎉 Congratulations on your progress! We’re so happy to hear that our leggings have been part of your journey. Thank you for sharing your success with us, and we’re cheering you on as you continue reaching your goals! 💛

Rated 3 out of 5 stars

I have been trying to contact them with…

I have been trying to contact them with no response. I was sent shoes and bills for them, That I did not order!

2 October 2026
Unprompted review
Skinnify International logo

Reply from Skinnify International

We’re sorry to hear about your frustration. We’ve already responded to your inquiry and explained that we’re unable to add or remove products from an order during the checkout process. We also provided you with the return instructions for the shoes. If you don’t wish to keep the item, you’re welcome to return it for a refund in accordance with our return policy. 🌸

Rated 5 out of 5 stars

Love the fit

Love the fit! I feel that I get a great addition to my workout, also enjoy wearing them 3-4 times a week around the house and going on errands. Thank you!!

1 October 2026
Unprompted review
Skinnify International logo

Reply from Skinnify International

Thank you so much for your amazing feedback! 💛 We love hearing that your leggings have become part of both your workouts and your everyday routine. It’s wonderful to know you’re enjoying the fit and versatility! Thanks for being part of our community. 😊

Rated 3 out of 5 stars

Wish they had a tall option!

Wish they had a tall option!

24 September 2026
Skinnify International logo

Reply from Skinnify International

Thank you for your feedback! 😊 We understand that a tall option would make a big difference, and we’re already working on it. 😇

Rated 5 out of 5 stars

I found the size chart to not…

I found the size chart to not correspond with my measurements, initially ordered the wrong size, returns and exchanges were seamless and I love these leggings!

28 September 2026
Unprompted review
Skinnify International logo

Reply from Skinnify International

Thank you for sharing your experience! 💛 We’re sorry to hear that the size chart didn’t match your measurements as expected, but we’re glad the return and exchange process went smoothly and that you’re loving your leggings! Your feedback is valuable to us, and we truly appreciate your support. ✨

Rated 5 out of 5 stars

Flexibility

Flexibility, fit well.

24 September 2026
Skinnify International logo

Reply from Skinnify International

Thank you for your lovely feedback! 😊 We’re glad to hear that you love the flexibility and fit of your leggings. We appreciate your support and hope you continue enjoying them! 💛

Rated 5 out of 5 stars

Satisfied

So far, I love them! I had a problem with the size and customer service took care of that quickly.
One thing I would love others to realize is that these are not compression pants. They’re resistance bands.
Overall, GREAT

5 October 2026
Unprompted review
Skinnify International logo

Reply from Skinnify International

Thank you so much for your wonderful feedback! 💛 We’re happy to hear that you love your leggings and that our customer service team was able to help you with the sizing quickly. You’re absolutely right, these leggings are designed with built-in resistance bands, not compression fabric, to add resistance to your everyday movements. We truly appreciate your support and hope you continue enjoying them! ✨

Rated 1 out of 5 stars

WOULD GIVE ZERO IF I COULD!!

WOULD GIVE ZERO IF I COULD!!! I never received my package. The company tried to force me to make a claim with UPS which of course I was unable to (because that's not how claims work!!). I have repeatedly asked for the claim number, and they refuse to give it to me. I'm currently in the process of disputing the charge with my credit card company.It's been over a month and the customer service has been ridiculously unhelpful. SO DISAPPOINTED!!!!! Over $400 wasted!

9 September 2026
Unprompted review
Skinnify International logo

Reply from Skinnify International

We’re sorry to hear how frustrating this experience has been. We’ve reviewed your case and confirmed that the shipping carrier has marked your order as successfully delivered. Nevertheless, we are still in contact with the carrier to investigate the matter further. 🌸

Rated 1 out of 5 stars

It appears that there is a disconnect…

It appears that there is a disconnect between the customer service side of your organization and the marketing side. I have been questioning the sizes in my order since 9/24, (immediately after ordering) today is 10/5. When they finally arrived I returned the wrong sizes unopened on 10/3 with your return shipping label. You can check the tracking. The marketing side continues to dangle a $15 credit in my face and has for what seems like a week. I feel ignored, this all could have been avoided back in September before they were shipped out. In my opinion Back to the $15 promotional credit I never received my size smalls, what you sent (size XS & M) was turned around and sent back unopened the day after I received it. It is unprofessional to ignore customers, and that is how I feel, that my time and frustration with you is not important.

23 September 2026
Unprompted review
Skinnify International logo

Reply from Skinnify International

We’re truly sorry for the frustration and inconvenience you’ve experienced. We completely understand why you feel disappointed, especially after reaching out about the sizing before your order arrived.

You’re absolutely right that this should have been handled more smoothly, and we apologize that you felt ignored throughout the process. We also understand that you returned the XS and M unopened and were expecting size Small instead.

Regarding the $15 promotional discount, we’d like to clarify that this offer can only be applied by the customer during the checkout process when placing the order. Unfortunately, we’re unable to apply the $15 discount or issue a $15 refund after an order has already been placed. We’re sorry for any confusion this may have caused.

Please contact our support team at support@skinnify.co so we can review your order, check the return tracking, and make sure we assist you with the exchange. 🙏

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