Safeeds Transport Inc 

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Rated 1 out of 5 stars

We were quoted $700 to ship motorcycle from Indiana to Florida. I tried communicating for several days and received nothing back. 5 hours before the transporter should have been picking up my bike the... See more

Rated 5 out of 5 stars

Daniel White is a fantastic broker! He’s always on top of things and makes sure everything is set up smoothly for a successful delivery. I appreciated how he kept me updated and handled any questions... See more

Company replied

Rated 5 out of 5 stars

Safeeds Transport Inc did an amazing job shipping my vehicle, and Justin was the main reason why. He handled everything professionally and kept me updated at every step. Even when there were small sch... See more

Company replied

Rated 5 out of 5 stars

Great shipping, great communication, smooth process, vehicle got here safe and it was an easy process for me. Thank you very much for making this transport happen and thank you “Tony” from SAFEEDS.

Company replied

Company details

  1. Vehicle Shipping Agent
  2. also in
  3. Auto broker
  4. Logistics service
  5. Transportation service

Written by the company

Safeeds Transport Inc is a licensed U.S. auto transport broker based in Columbus, Ohio, offering nationwide vehicle shipping across all 50 states. The company provides open and enclosed car transport, door-to-door delivery, and expedited shipping through a network of FMCSA-licensed carriers. Safeeds Transport Inc is known for transparent pricing, a no-upfront-deposit policy, and reliable customer support from pickup to delivery.


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(1,505)

204 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and communication, prices were changed from original quote but timely disclosed before the transaction, Richard was amazing responding to all messages, will do bussines again!!

8 September 2026
Unprompted review
Rated 1 out of 5 stars

We were quoted $700 to ship motorcycle…

We were quoted $700 to ship motorcycle from Indiana to Florida. I tried communicating for several days and received nothing back. 5 hours before the transporter should have been picking up my bike the rep calls, hangs up on me, calls back then asks for more money. He then proceeded to tell me my husband doesn't need to meet the transporter, he can leave the bike and keys outside......no freaking way in hell!!! Bait and switch and my bike possibly disappearing! Its a hard pass! Avoid!

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Prompt and courteous service

Prompt and courteous service. Good pricing with no hidden fees or charges.
Richard Kane was very professional and helpful.

28 September 2026
Unprompted review
Safeeds Transport Inc logo

Reply from Safeeds Transport Inc

Hi Paul,

Thank you so much for your kind review! We’re glad to hear you received prompt and courteous service and were happy with the pricing and transparency.

We’ll be sure to share your compliments with Richard Kane. We truly appreciate your trust in Safeeds Transport Inc. and hope to assist you again in the future!

Best regards,
Safeeds Transport Inc.

Rated 1 out of 5 stars

DO NOT & i MEAN DO NOT book with them i…

DO NOT & i MEAN DO NOT book with them i was told 1300 to ship from cali to florida even sign the contract 5 mins later they said they cannot do 1300 and said only 1700 i said i CANNOT do that and still charged my credit card for the deposit! after i asked for a refund many times because we never agreed on a price and charged me and i never even got the service they never picked up my car or anything but charged me $312! then as i ask for refund he says no i cannot give you a refund i ask to speak to management (Richard) and he said if they do not find anyone for me by the next day i will get a refund never got my refund update! so i dispute with my bank ! never again the man even asked if i had mental issues because i wanted a refund do not book with them!!

29 September 2026
Unprompted review
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Reply from Safeeds Transport Inc

Hi Lanna,

We’re sorry to hear about your experience and understand why you’re frustrated, especially regarding the quoted price and the $312 deposit.

We take concerns about pricing, communication, and refunds seriously. We would like the opportunity to review your order and the communication surrounding the booking so we can better understand what happened and address the situation appropriately.

Please contact our support team at support@safeedsautotransport.com with your booking information. Our team will review the matter and work with you toward a resolution.

Thank you for bringing this to our attention.

Best regards,
Safeeds Transport Inc.

Rated 5 out of 5 stars

Daniel White is a fantastic broker

Daniel White is a fantastic broker! He’s always on top of things and makes sure everything is set up smoothly for a successful delivery. I appreciated how he kept me updated and handled any questions right away. It was a pleasure working with him, and I look forward to more jobs together!

30 September 2026
Unprompted review
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Reply from Safeeds Transport Inc

Hi Moises,

Thank you for the fantastic review! We’re thrilled to hear that Daniel White kept everything organized, communicated consistently, and was quick to assist with your questions.

We’ll definitely share your kind words with Daniel. We truly appreciate your trust in Safeeds Transport Inc. and look forward to working with you again on future shipments!

Best regards,
Safeeds Transport Inc.

Rated 5 out of 5 stars

They helped me with last minute…

They helped me with last minute booking. Made sure I'll get a driver on time. This is the 2nd time we've used their service.

24 September 2026
Unprompted review
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Reply from Safeeds Transport Inc

Hi Bri,

Thank you for taking the time to leave us a great review! We’re glad we could help with your last-minute booking and make sure everything was arranged in time for your shipment.

It means a lot that you’ve chosen Safeeds Transport Inc. for the second time. We truly appreciate your continued trust and look forward to helping you again in the future!

Best regards,
Safeeds Transport Inc.

Rated 1 out of 5 stars

Do not use this company to ship your…

Do not use this company to ship your car!
I contracted with them to have my car shipped in August 2026. We verbally agreed on a price and I paid the deposit, but when it came time to ship the car they almost doubled the price claiming that drivers were scarce. Driver showed hours late and extorted us for an add'l $200 claiming that car was supposed to be empty, while signed contract said 200 lbs of goods could be in car. Safeed Transport refused to receive our complaints and suddenly could not understand English very well.

8 August 2026
Unprompted review
Safeeds Transport Inc logo

Reply from Safeeds Transport Inc

Hi Patricia,

We’re sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the pricing, the additional charge requested at pickup, and the communication during the shipment.

We take these matters seriously and would like to review the details of your August 2026 shipment, including the original quote, the signed agreement, and the communication with the carrier. This will allow us to better understand what occurred and address any issues appropriately.

Please contact our support team at support@safeedsautotransport.com with your booking information. We would appreciate the opportunity to review your case and work toward a resolution.

Best regards,
Safeeds Transport Inc.

Rated 1 out of 5 stars

Used this company before with no problems, BUT!

I have used this company before with no problems. As a matter of fact, they did a great job. This time, I was told that my ship date was "No Problem." I had used the company before and had expectations. I had a complicated shipment, and it involved two cars. I sold (traded) my car for another car in Ohio. I needed my car to go to Ohio and the other car to come to me in Virginia. I was not told by the dealer that it mattered which was shipped first. I also pointed out I had a drop-dead date of Thursday the 24th of September. I needed everything done by tomorrow, the 23rd. The company arranged a shipment of the car I was purchasing in Ohio, but the dealer would not release the car. So, they claim I cancelled the order and I am subject to the fees. It is after 1 PM on Tuesday, the day before my deadline and I have repeatedly called to ask what is going on, because the information coming to me is never forthcoming, I have to ask about it. So, when I cancel the order, I am told I didn't read the contract and am subject to fees. I was asked by the coordinator just a moment ago, "...if I can't get you a shipment, what do you want from me?" I want you to not tell me, "OK no problem on your ship date." I want you to tell me all the things up front that are being told to me today by the coordinator. Impending strike, CDL crack-down, no drivers, drivers want more money, etc. etc. Then I sign a contract and you can't deliver, and when you can't deliver, I am lectured on reading the contract? Your company is a bait and switch company. You lie to entice the mover to accept a contract that you know can't be delivered, then when you can't deliver, you tell the customer to read the contract. I asked for a cancellation and refund of my fees, and I am told how hard everyone was working to get my load scheduled. Posting on a board is hard work? I paid $300 for two $150 commissions and $350 x 2 for two individual shipments. $1,000 total dollars out of my pocket. What does the coordinator say today? He can't get it done, the drivers, want more money, and then has the gall to tell me all HIS problems? Why give me a price and contract and then I pay and you can't get the job done? Now they won't refund my fees (as of this writing). Citing contract wording. This is the last time I will ever use this company, even if they give me a refund. They were unfaithful and deceitful from the start. Something has changed at this company since I used them last. It is not for the better either. Be Ware!

22 September 2026
Unprompted review
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Reply from Safeeds Transport Inc

Hi Ccraig,

Thank you for sharing your experience. We’re especially sorry that this shipment did not meet the expectations you had based on your previous positive experience with Safeeds.

We understand your frustration regarding the tight deadline, the coordination of the two vehicles, the changes in carrier availability, and the communication you received throughout the process. We also understand that having additional information about potential market and carrier conditions earlier would have helped you make a more informed decision.

We take your concerns regarding the cancellation fees and refund request seriously. We would like to review the details of both shipments, including the booking information, agreed terms, communications, and the circumstances surrounding the cancellation.

Please contact our support team at support@safeedsautotransport.com with your booking information so we can review your case directly and work toward an appropriate resolution.

We appreciate that you had previously trusted Safeeds with your vehicle shipments, and we’re sorry that this experience left you feeling differently.

Best regards,
Safeeds Transport Inc.

Rated 5 out of 5 stars

Brian and the company went above and…

Brian and the company went above and beyond when setting up my transport following all the way through the delivery. I would 100% recommend this company and use them again. The service was amazing.

11 September 2026
Unprompted review
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Reply from Safeeds Transport Inc

Hi Faith,

Thank you so much for your wonderful review! We’re thrilled to hear that Brian and our team went above and beyond throughout your transport, from the initial setup all the way through delivery.

Your kind words and recommendation mean a lot to us, and we’ll be sure to share your feedback with Brian. We truly appreciate your trust in Safeeds Transport Inc. and would be happy to assist you again anytime!

Best regards,
Safeeds Transport Inc.

Rated 5 out of 5 stars

Great shipping

Great shipping, great communication, smooth process, vehicle got here safe and it was an easy process for me. Thank you very much for making this transport happen and thank you
“Tony” from SAFEEDS.

3 September 2026
Unprompted review
Safeeds Transport Inc logo

Reply from Safeeds Transport Inc

Hi John,

Thank you for your fantastic review! We’re so glad to hear that everything went smoothly, from communication to the safe delivery of your vehicle.

We’ll be sure to pass your kind words along to Tony. It’s great to know he helped make the process easy and stress-free for you.

Thank you for choosing Safeeds Transport Inc. We truly appreciate your trust and hope to assist you again in the future!

Best regards,
Safeeds Transport Inc.

Rated 5 out of 5 stars

Very polite and professional

Very polite and professional. Definitely we would work with them again. Hope to work with you soon. Tks!

16 September 2026
Unprompted review
Safeeds Transport Inc logo

Reply from Safeeds Transport Inc

Hi Navavilla Transport LLC,

Thank you for your kind review! We’re happy to hear that you found our service polite and professional.

We truly appreciate your trust in Safeeds Transport Inc. and look forward to working with you again soon. We value your business and hope to continue providing you with a smooth and reliable experience.

Best regards,
Safeeds Transport Inc.

Rated 5 out of 5 stars

I am grateful to Jack

I am grateful to Jack, he helped me move my van from California to Virginia, good communication, honest, it was very fast, and my car was delivered in the same conditions as it was lifted, I look for the best deal for me, I really recommend it.

19 November 2025
Unprompted review
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Reply from Safeeds Transport Inc

Hi A G,

Thank you so much for your wonderful review! We’re glad to hear that Jack provided you with honest, responsive communication and helped make your van shipment from California to Virginia fast and smooth.

We’re especially happy to know that your vehicle arrived safely and in the same condition as when it was picked up. We’ll be sure to share your kind words with Jack.

Thank you for recommending Safeeds Transport Inc. and for trusting us with your vehicle. We truly appreciate your business and hope to assist you again in the future!

Best regards,
Safeeds Transport Inc.

Rated 5 out of 5 stars

Pick up was within a few hours of…

Pick up was within a few hours of request. Driver was professional and took very good care of my vehicle.

4 September 2026
Unprompted review
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Reply from Safeeds Transport Inc

Hi Keith,

Thank you for your great review! We’re glad we could arrange your pickup within just a few hours and that the driver provided professional service while taking great care of your vehicle.

We truly appreciate you choosing Safeeds Transport Inc. and taking the time to share your experience. We hope to have the opportunity to assist you again in the future!

Best regards,
Safeeds Transport Inc.

Rated 1 out of 5 stars

BAIT AND SWITCH

DECEPTIVE BUSINESS WARNING: the representative B.J. Initials /Safeeds participated in a documented bait-and-switch pricing scam to me after I signed and paid. I booked Safeeds to transport my vehicle from TX to CA. Before I signed anything, their representative repeatedly assured me in writing that the price was $900 total and final, specifically telling me there would be “no bait & switch.” Safeeds also advertises a 7-day price lock and states that customers pay the quoted price even if fuel costs, carrier rates, or market conditions fluctuate.
I signed the $900 contract on Saturday and paid the $312 reservation fee. The contract showed $900 total, $300 upfront ($12 extra if using a CC), $600 COD, with pickup scheduled for Monday. I was also told that approved carriers were available and that my vehicle would be picked up Monday. On Monday, the scheduled pickup day and less than 48 hours after signing, he informed me suddenly "Safeeds could not secure a driver at $900 and that the new total would be $1,350." He blamed multiple reasons, "diesel prices are so high now" (I'd booked 1.5 days earlier...)
After I refused, the price then changed repeatedly:
$1,350 → $1,250 → $1,200
He eventually admitted to me in writing:
“there is no driver at this price I have checked more than 20 drivers” and later explained that the $900 quote had been based on the last five shipments on the route, rather than an actual carrier committed to transport my vehicle at the price they represented as “final.” When I pointed out that Safeeds advertises a 7-day price lock, he then claimed the contract I signed “clearly states” Safeeds has 7 business days to secure a carrier. I reviewed both my signed contract and Safeeds’ published terms and of course, found no such provisions.
I ultimately demanded a full refund because Safeeds admitted it in writing and on a recorded call they would not provide the service at the contracted price. He then attempted to characterize this as "my cancellation" and told me a $200 cancellation fee would apply, despite his earlier written and recorded promise that my reservation fee would be fully refunded if Safeeds could not get the job done. I have preserved the signed contract, payment records, screenshots of every text exchange, Safeeds’ published 7-day price-lock representations, and a recorded call confirming the refund promise. This was not a situation where I changed the vehicle, route, pickup location, or requested different service. The agreed transaction simply could not be fulfilled at the price Safeeds sold me.

Consumers should understand exactly how this process worked in my case before paying a reservation fee. I strongly recommend getting the actual assigned carrier and carrier-confirmed rate in writing before paying anything, regardless of assurances that a quoted price is “final” or “locked.” Do not use this company, they are scammers like many of the rest despite paid positive reviews.

15 September 2026
Unprompted review
Safeeds Transport Inc logo

Reply from Safeeds Transport Inc

Hi Kerry,

Thank you for taking the time to provide such a detailed account of your experience. We’re sorry that your shipment did not proceed as you expected and understand your frustration regarding the quoted price, carrier availability, and refund request.

We take the concerns you raised about the pricing representations, the communications with our representative, the 7-day price-lock policy, and the cancellation/refund terms seriously. Because you referenced written communications, a signed agreement, and a recorded conversation, we believe these matters are best reviewed based on the actual documentation rather than debated publicly.

We would like to investigate the booking, including the quote provided, the signed agreement, the communications regarding carrier availability and pricing, and the circumstances surrounding the refund request.

Please contact us at support@safeedsautotransport.com with your booking information and any relevant reference details. Our team will review the matter and address your concerns directly.

We value transparency and take customer complaints seriously. We’re sorry that this experience has led to such a negative impression of Safeeds.

Best regards,
Safeeds Transport Inc.

Rated 1 out of 5 stars

Worst Transport Company — Damage, Lies, and Zero Accountability

Safeeds Transport Inc. is one of the most unprofessional and irresponsible transport companies I’ve ever dealt with. I paid $550 to have my 2020 Chevy Equinox transported from Danville, Indiana to Loganville, Georgia on May 22, 2026, and they still managed to damage my vehicle.

When the car arrived, it had multiple scratches on the hood and fender — damage that was absolutely NOT there before transport. I have photos and videos taken at the exact moment of delivery showing everything clearly.

I reported the damage immediately, but the driver refused to acknowledge anything. Safeeds Transport then ignored the issue completely. No follow‑up. No accountability. No resolution.

To make matters worse, this company has insurance coverage, yet they refused to let their insurance handle the damage because they didn’t want a claim on their record. Instead of doing the right thing, they chose to protect themselves and leave me stuck with the damage they caused.

The customer service was just as bad. The woman in charge of claims was rude, dismissive, and showed zero concern for the situation or the stress this caused me. She made it clear she didn’t care about the damage, didn’t care about the evidence, and didn’t care about the customer. Her attitude alone is enough to make anyone avoid this company.

Safeeds Transport Inc. takes your money, damages your vehicle, refuses to use their insurance, and treats you poorly when you ask for help.
Dishonest company. Terrible customer service. Zero responsibility.

If you value your vehicle, your money, or basic human respect, do NOT use Safeeds Transport Inc. They will leave you with damage and absolutely no support.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Working with Brian was a pleasant

Working with Brian was a pleasure from start to finish. He was respectful, professional, and clearly committed to making sure my car was transported safely. Everything went smoothly and exactly as planned. I wouldn't hesitate to use Safeeds Transport again or recommend them to others.

15 August 2026
Unprompted review
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Reply from Safeeds Transport Inc

Thank you, Raj, for your wonderful review and for choosing Safeeds Transport Inc.

We're delighted to hear that working with Brian was a pleasant experience from start to finish. Providing respectful, professional service and making sure every vehicle is transported safely are priorities for our team, and we're glad everything went smoothly and according to plan.

Brian will truly appreciate your kind words, and we're especially grateful for your willingness to recommend Safeeds Transport Inc. to others. Thank you again for your trust, and we look forward to assisting you with your next vehicle transportation needs.

Best regards,

Safeeds Transport Inc.

Rated 5 out of 5 stars

Working with Brian at Safeeds has been Amazing!

Working with Brian at Safeeds has been a pleasure! His communication is top-notch, always keeping me updated about the shipment details. He's professional, friendly, and makes the entire process smooth. I look forward to collaborating with him again!

15 August 2026
Unprompted review
Safeeds Transport Inc logo

Reply from Safeeds Transport Inc

Thank you, Gabriella, for your amazing review and for sharing your experience with Safeeds Transport Inc.

We're thrilled to hear that working with Brian was such a positive experience. Keeping customers informed throughout the shipment, while providing professional, friendly, and reliable service, is something we take great pride in. Brian will be especially happy to know that his communication and attention to detail made the process smooth for you.

We truly appreciate your trust and your kind words. Thank you for choosing Safeeds Transport Inc., and we look forward to collaborating with you again in the future!

Best regards,

Safeeds Transport Inc.

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