RIHOAS Reviews 

5,195
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 983 reviews, reviewers had a great experience with this company. Customers frequently praise the wonderful quality, beautiful colors, and unique designs of the dresses and shirts available. People genuinely enjoy browsing the online store and truly appreciate finding items that fit well and look professionally tailored. However, some people mentioned that sizing can be inconsistent and ordering the right fit is sometimes challenging. Some reviewers were not happy with the return process, noting that sending items back involves expensive international shipping fees. Consumers also experienced occasional delays with delivery times and found tracking information a bit confusing to follow.

What people talk about most

Product

Consumers find product satisfaction to be high, frequently praising the outstanding quality, beautiful... See more

Quality

People report positive experiences with quality, highlighting well-constructed designs, true-to-size fits,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising fast shipping times,... See more

Order

Reviewers express mixed feelings regarding their order experiences, as while some people reported missing... See more

Price

Clients share ambiguous opinions on price, with several reviewers expressing satisfaction over reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall, the experience was very good; it arrived quickly and met my expectations. However, the dress was a bit too big for me; the description said the fabric wasn't stretchy, but there is actually s... See more

Rated 4 out of 5 stars

Since I am rating the whole experience I am giving 4 stars because of the delivery part. The tracking information was confusing and a little stressful. However, the clothes I received were well tai... See more

Rated 4 out of 5 stars

The delivery was quick, thank you because I asked it and you have made it to diminish the delivery time to half. Two of the three dresses where ausome. One of them was not good on me. But time passed... See more

Rated 4 out of 5 stars

I have been a customer of RIHOAS for many years now, and every time I make a purchase, I am very happy with my order. Everything is of good quality, beautiful colors and unique designs. I love al... See more


Company details

  1. Ladies' clothes shop

About RIHOAS

Written by the company

Shop women's clothing at RIHOAS. The boutique dresses, tops, skirts, pants, sweater, blouse & accessories. Free standard shipping on orders over $69.

Contact info

3.9

Great

TrustScore 4 out of 5

5k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(5,195)

1,047 reviews in the last 12 months

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Rated 2 out of 5 stars

Horrible return experience

The clothes shipped fairly quickly and were of decent quality. The sizing runs small, and I tried to return 2 skirts. There’s no self-serve returns, you have to email their customer service team. Then they always reply back at 3 AM asking for more information about why you’re returning. There’s no action. After 8 emails back and forth I told them I gave up - I’ll keep the too-small clothes, post my negative experience, and never shop there again.

14 October 2026
Unprompted review
Rated 5 out of 5 stars

First time ordering

First time ordering, everything looks beautiful. Can’t wait to see actual items ordered. Hops are high

12 October 2026
Unprompted review
Rated 1 out of 5 stars

My order has never arrived.

I've made my order on the 5th of September, it has been shipped and the shipping has never arrived to me. They did not contact me at all. I had to contact the Support by myself. There was an issue with a shipping company and they said they don't do refunds. Legally by law they have to be able to do so. The shipping is still in the process, it's 11th of October and they refused to make a refund. Do not recommend these guys.

5 September 2026
Unprompted review
RIHOAS logo

Reply from RIHOAS

Dear valued customer,

Thank you for your comments, we will work harder to provide better services.

We value your feedback and want to ensure that we address your concerns adequately. Our customer service team has reached you to help further. Please do not hesitate to share more details.

Thank you for bringing this matter to our attention. We appreciate your understanding and look forward to the opportunity to regain your trust.

Sincerely,
RIHOAS Customer Support Team

Rated 5 out of 5 stars

This is my second purchase and the…

This is my second purchase and the quality is still outstanding. I'm absolutely amazed by the fit and how well constructed the clothes are. Rihoas is definitely my go to for clothes that I can wear to the office which is hard to find in other brands.

8 October 2026
Unprompted review
Rated 2 out of 5 stars

Clothes are hit or miss.

7 October 2026
Unprompted review
RIHOAS logo

Reply from RIHOAS

Dear,

I hope this message finds you well. Thank you for taking the time to share your thoughts with us. Your feedback is essential in helping us understand our customers' experiences and make improvements where needed.

We sincerely apologize if our products did not meet your expectations. We strive to offer items that not only align with our customers' preferences but also provide good value for their investment.

If there are specific products or aspects you would like us to address, or if you have additional feedback, please feel free to share more details. Your input helps us refine our offerings and enhance the overall customer experience.

We value your business and are dedicated to ensuring your satisfaction with our products. If there's anything more you would like to discuss or if you have further concerns, please do not hesitate to contact us by sending an email to support@rihoas.com.

Thank you again for bringing this matter to our attention. We look forward to the opportunity to serve you better in the future.

Best regard,
RIHOAS Customer Support Team

Rated 5 out of 5 stars

I am very happy with my order

I am very happy with my order. The dresses are absolutely beautiful and match the photos on the website. Sizing also seems to be accurate. Delivery does take a bit but I wont take a star out for that as it’s not a quality issue

1 October 2026
Unprompted review
Rated 1 out of 5 stars

Dress did NOT look like the picture

Dress did NOT look like the picture

30 September 2026
Unprompted review
RIHOAS logo

Reply from RIHOAS

Dear valued customer,

Thank you for your comments, we will keep improving the quality of the items and work harder to provide better services.

We value your feedback and want to ensure that we address your concerns adequately. Our customer service team has reached you to help further. Please do not hesitate to share more details.

Thank you for bringing this matter to our attention. We appreciate your understanding and look forward to the opportunity to regain your trust.

Sincerely,
RIHOAS Customer Support Team

Rated 4 out of 5 stars

Since I am rating the whole experience…

Since I am rating the whole experience I am giving 4 stars because of the delivery part. The tracking information was confusing and a little stressful.
However, the clothes I received were well tailored, true to size, beautiful. Worth the wait.

2 October 2026
Unprompted review
Rated 1 out of 5 stars

You can never return items

Bought a few sizes to try on and I'm based in the UK. Shipping from China and the estimated delivery date was completely off.
We bought these to try on for bridesmaids outfits and they never arrived in time. We don't live close together so the one date I bought them for they didn't come in time, so I decided I'd return them and started to process the return. They reply to my request by saying they want me to ship it back to the US, to do so will cost me more to post than the dresses cost. No where on their site does it talk about this, to even return something you have to email and hope someone replies. And they obviously know it's an actual scam because they offer you half the money back if you take the new dresses with tags on to a charity shop and donate them, and share evidence. It's the most bizarre thing I've heard?
Would avoid at all costs.

2 October 2026
Unprompted review
RIHOAS logo

Reply from RIHOAS

Dear valued customer,

Thank you for your comments, we will pay attention to these problems in the future and work harder to provide better services.

Your concern about the absence of a provided return label and the resulting high return shipping cost is duly noted. We are actively reviewing our return policies and procedures to ensure they align with the expectations of our valued customers. Additionally, we are exploring options to simplify the return process and minimize associated costs.

We appreciate your candid feedback, and it will be shared with our team to drive improvements in our product quality and return processes. Our customer service team has reached you to help further.

Thank you for bringing this matter to our attention. We appreciate your understanding and look forward to the opportunity to regain your trust.

Sincerely,
RIHOAS Customer Support Team

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