Riddermark Bil Reviews 

Just after three years later I bought my second car from the Riddermark bil. With few hours of chatting on the WhatsApp I bought my Tesla Model Y 2023 with the help of Riddermark 's pleasant officer Sheila. Surprisingly I bought my first car from her. She helped me to get the good and perfect car for me from their six thousands cars stock. Sheila also helped me to choose the car, to built a complete package for the car and most importantly to finance for the car. Finnally when I got the car key, I felt like "Sheila bought the car for me from the Riddermark Bil". I wish Sheila and Riddermark Bil would help more people to get the best car. It is an amazing and remembrance day in my life. Thanks Sheila. Thanks Riddermark Bil and Riddermark car finance.

Riddemark bil buyer person contacted me on blocket.se to buy my car what I adverstised, we agreed on the price, he wanted to come and buy it on Friday. I asked some more time, max one week, and he contacted me on Monday, we agreed on the day and suddenly he comes back that the offer is no longer valid and they cannot buy my car! Totally unprofessional and unreliable approach! Don't recommend trusting them at all!

the bought here had heavy noise from drive train. Seller promised, even confirming by SMS, to go to workshop (Toyota) and let it be fixed. Riddermark is going to cover it since within 2 weeks period of selling.
after I forwarded the invoice + SMS to seller and Riddermark customer service, reminded 2x by mail. tried to call 3x and never made it further than place in queue forever.
so here my conclusion: only buy car from someone who has a spotless After-Sell service, consider twice when it comes to Riddermark. a car is quick and smooth bought, as soon the money is transferred, its silence...

Bought our second car through Riddermark in Uppsala, this time with the help of Simon. He was knowledgeable, patient and understanding of our current family needs. He followed up on all of our questions and concerns. Overall, great service!

I sold them my car. Easy communication, on time, very smooth and very easy experience. They are super experience oriented and even if I thought selling car will be stressful- it was not. So thank you Riddermark Car! 100% recommend.

Amazingly well structured, transparent, and smooth experience.

Great personal great prices great cars fast delivery

One of the worst after sale company. If you need a car they will call you 10 times. But when you want help even after paying extra for riddermark insurance even then they reject. If you are lucky if you get a good car from them. Else they will make sure you cry.

Excellent customer service
I was satisfied with the customer service especially Joveen

Worst after sale service ever experienced.

They sold me a car that is consuming oil, and long story short the refused to fix it or cancel the purchasing.
After long history of communicating with their customer service I got completly ghosted and rejected even if everything is documented.

You can’t trust their ads. The agents will ignore your call and text right after you sign the deal. I recommend them to my friend. They advertise the car has parking sensors but the front parking sensors were missing. When she called them, the dealer blamed her for not checking the car before buying it and until now they haven’t fixed it. Simply don’t trust them and check the car before buying it.

The experience was great. The car arrived with small issues but speaking with the dealer on the phone he promised that they will take care and will cost me nothing extra that we agreed on. Hope the car will keep me company for years to come 🤘😈🤘

Snabb responded, from buying the car to getting it delivered to getting the problem fixed all went smoothly

Engine issue that was only spotted when car is starting cold. And occasionally occurring symptoms so impossible for new buyer to spot on test drives. They send to repairshops they have agreement with who doesn’t help anything.

There is even a documentary which states that they systematically fool clients: It is at Aftonbladet and article is called:

Riddermark-chefen: ”Vi ljuger inte för våra kunder”

When it comes to buying a car from them the experience is next to perfect. Really smooth and fast.
But if you have complains they take forever to answer and even refuse your warranty claim on bs reasons that make no sense. Even just asking them to send you the warranty policy documentation they will straight up ignore you even if you paid for it.

Michel L. handled my case, and I am very impressed with his responsiveness. He approved the workshop quotation within minutes, which truly saved my day.
I am so thankful to Michel. The whole process was smooth and efficient, and Michel was courteous and helpful from start to finish.

bought a car 350k kr - it stopped the next day had to pull over with a "stop driving and pull over warning"

1. sales guy said nothing to do with with him and sent my a link to a warranty page"
2. 4 days later - still no contact from their support page.

I paid for the premium warranty

STAY AWAY - GO TO A SMALL COMPANY THAT WILL BE HAPPY FOR YOUR MONEY.

The worst car dealer ever! The process of buying went so fast and they made it so easy so they lure you with their "good service ". But 3 months into driving the car it would not start. Thank God for the insurance we signed we could have road assistance. We contacted the contact person who sold us the car and he would not answer at all. After contacting the customer service they directed us to a car mechanic of their choice to have it checked and indeed the problem was not caused by our usage and they agreed that they will fix it. It has been a month and we are calling weekly ( a few times a week) and they come with all kinds of excuses not to do it. The car did not even pass the yearly control and we need to fix othe things as Riddermark does not agree that it was not us causing them. Mind you it has only been three months. I would never ever recommend this car dealership to anyone I know. They sell you a car for a high price with many hidden issues. Please do not buy from these people

I bought a car last week from Riddermark and the experience was nothing but worth mentioning! The process was very simple and was handled professionally by Francesca :) she not only helped me get my car on time but also went an extra mile to help deliver the car safely to me. if you are looking for cars, this is the right place!