Parisa Wang Reviews 

163
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share how much they love the exceptional quality of the leather, beautiful hardware craftsmanship, and the thoughtfully designed interior pockets of the handbags. Many buyers also appreciate the elegant presentation, secure packaging, and wonderful overall aesthetic that makes these accessories perfect for everyday use. However, some customers also noted that international shipping times and delivery processes could occasionally take much longer than expected depending on location. A few other people additionally mentioned that customer service responses during return requests or delivery tracking problems were sometimes slow and frustrating.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality, refined... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the exceptional... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising fast shipping... See more

Customer service

Consumers find customer service to be ambiguous, as many reviewers praised the prompt, helpful, and excellent... See more

Order

People report ambiguous experiences with order, as some reviewers express great satisfaction, noting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful handbags, substantial packaging, elegant designs w little visible branding, nice leather. Appreciate the choices in sizes. I’d love for you to put a small magnet in the internal slip pocket... See more

Rated 5 out of 5 stars

The handbag I received very promptly is of exceptional quality suede. I love it! Warm brown shade is uniform throughout and will most assuredly go with all my fall clothing. It is refined, yet modern... See more

Rated 5 out of 5 stars

I ordered the small Madison and right when it came I ordered the medium, paying extra for two day delivery, it took over a week to reach me and it was a day after the return window for the first bag c... See more

Rated 5 out of 5 stars

I bought the Madison Top Handle Bag in medium size and loving how it looks and the feel of the leather! It’s made with Italian calfskin and feels and looks very luxe! Customer Service was helpful in a... See more

Company replied



Company details

  1. Clothing Shop
  2. also in
  3. Bags and luggage shop
  4. Fashion accessories shop
  5. Handbags Shop
  6. Ladies' clothes shop

Written by the company

Parisa Wang is a New York–based handbag brand known for timeless leather handbags, refined craftsmanship, and modern quiet luxury. Founded in 2016, the brand was built on a simple idea: luxury-quality handbags should be beautifully made, thoughtfully designed, and within reach. Each Parisa Wang bag is designed in New York and crafted by experienced artisans using full-grain leather from LWG-certified tanneries and precision hardware. By partnering directly with world-class ateliers that also produce for leading luxury houses, the brand delivers refined craftsmanship without traditional luxury markups. Designed with both elegance and practicality in mind, Parisa Wang bags are created to be everyday companions—balancing refined design with durability for real life. The brand has been featured in publications including Vogue, Harper’s Bazaar, ELLE, and Business Insider, and worn by figures such as Bella Hadid, Jennifer Lopez, and Hilary Duff. Today, Parisa Wang serves a global community of customers who value quality craftsmanship, timeless design, and understated luxury.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

163 reviews

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Asks customers to review

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Replied to 30% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(163)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gabrielle - East West Shoulder Bag

Everything from communication to packaging of the handbag was perfectly done. The handbag is gorgeous anyway and the leather quality superb but the way it arrived, beautifully boxed and packed so well, is indicative of the quality of this company. I was extremely impressed and look forward to picking up another item in the near future.

25 September 2026
Rated 5 out of 5 stars

Excellent quality

Excellent quality, design, color and leather texture. Love it Love it Love it!! I most definitely recommend to all friends and family. Myself ordering another color as well ;)

24 September 2026
Rated 5 out of 5 stars

Truly OUtstanding

The handbag I received very promptly is of exceptional quality suede. I love it! Warm brown shade is uniform throughout and will most assuredly go with all my fall clothing. It is refined, yet modern and I received a special message of thanks for having purchased it. Parisa Wang has outstanding handbags at a most reasonable price. Many thanks.

29 September 2026
Rated 3 out of 5 stars

My first order was cancelled

My first order was cancelled. I had to wait 11 days till I contacted you to learn that. AND because of that I lost my first time buyer 10% discount, not very nice of you. Quality is excellent however

29 September 2026
Rated 1 out of 5 stars

Paid expedited shipping for NOTHING

Paid for expedited shipping, missed my trip, and struggled to get help

I paid $34 for “FedEx/UPS Expedited (2–4 days)” because I needed this bag as a gift before traveling. I ordered on September 10, but it wasn’t delivered until September 18—one day after my flight. The delivery timing shown at checkout led me to choose this paid option, and the bag arrived too late for its intended purpose.

Getting help has been equally frustrating. I tried contacting support through the website’s contact form, but I haven’t seen a response. It has been difficult to reach a real person, and I keep being directed to email.

Now the return portal shows my bag is returnable until October 18, but the “I agree” checkbox won’t respond, leaving me unable to submit the return. I’m still traveling and have had to arrange for someone else to help return it.

For a bag at this price, I expected clearer delivery information, responsive customer service, and a working return process. This has been a very disappointing experience. Just Frustrating!!!

25 September 2026
Rated 5 out of 5 stars

Bad experience. I ordered the small Madison and right…

I ordered the small Madison and right when it came I ordered the medium, paying extra for two day delivery, it took over a week to reach me and it was a day after the return window for the first bag closed AND what came was another small. I emailed right away and no one ever answered. I will think twice before ever ordering from you again.

22 September 2026
Rated 4 out of 5 stars

Free Shipping takes with in the USA…

Free Shipping takes with in the USA about 2 weeks by the time it goes to California and then to the local shipping company chosen by Parisa . I like the Swede bag better than the leather because is less heavy Custoner service is excellent

27 September 2026
Rated 5 out of 5 stars

I love Parisa Wang bags

I love Parisa Wang bags! This Beautiful soft Burgundy Suede Bag is my 5th bag from Parisa Wang. I think the Suede is the softest and best quality Suede I have personally found. I love the thoughtful design of Her bags. All of my bags are designed well I purchased one of her bags in that delicious chocolate leather… the quality of Her bags is exceptional. I would say the way Her bags are designed, they’re user friendly, you can dress them up or down and I personally love carrying them all! I have never had a problem with any of my bags. Shipping is always fast, and items are always packed with care! You’ll love this bag or any you choose. You won’t be disappointed in Parisa Wang Handbags!

24 September 2026
Rated 5 out of 5 stars

Beautiful handbags

Beautiful handbags, substantial packaging, elegant designs w little visible branding, nice leather. Appreciate the choices in sizes. I’d love for you to put a small magnet in the internal slip pocket to keep it from gapping outward. I now own three PW handbags and have my eyes on another for the future.

24 September 2026
Rated 5 out of 5 stars

Wonderful packaging!

Ordering was easy and shipping was fast. My bag was well protected with the packaging. I am completely happy with the quality of the bag

8 September 2026

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